About The RoleThe Marketplace GR Operations role is focused on overseeing the global health of the marketplace, identifying and addressing issues in key regions. This position involves collaborating with Product and Local Operations teams to drive product launches, optimize processes, and propose data-driven solutions to enhance marketplace efficiency and improve the user experience.What You'll Do Oversee and Monitor Marketplace Health: Continuously assess the health of the GR Marketplace globally, identifying any deviations or issues in specific regions that require immediate action or intervention. Collaborate with Product and Local Teams: Maintain strong communication with product teams and local operations to stay informed about key product launches and best practices, ensuring alignment across regions. Data-Driven Influence: Use data analytics to influence product teams and stakeholders, providing actionable insights and proposing solutions to address marketplace challenges through well-designed tech enhancements. Build Strategic Partnerships: Foster and maintain relationships with both local and global partners. Communicate clearly, presenting ideas, findings, and insights that support strategic decision-making processes. Proactively Identify and Implement Improvements: Continuously identify opportunities for new features or improvements that can enhance the user experience and operational efficiency. Measure the impact of these changes and collaborate with Product and Operations teams to launch global enhancements. What You'll Need / Bonus Points Basic Qualifications At least 4 years of experience in operations, consulting, data analysis, etc. Proficiency in English, with the ability to interpret and present data to various audiences in an engaging, clear, and concise manner. Proficiency in Excel and SQL OR Python. Ability to manage multiple tasks simultaneously, delivering results in a fast-paced and sometimes ambiguous environment, while maintaining high-quality standards. Strong business judgment and excellent communication skills. A data-driven approach to decision-making, with strong critical and analytical thinking, as you'll be working with data and scaling processes. Experience with data-based decision-making, including exercising good judgment in ambiguous situations and effectively communicating across diverse teams. Preferred Qualifications Experience in Operations and Marketplace management. Nivel de antigüedad: IntermedioTipo de empleo: Jornada completaFunción laboral: Gestión y ManufacturaSectores: Plataformas de comercio en internet

About The RoleWe are looking for an individual who has strong operational and analytical skills, as well as strategic business sense and an ability to operationalize processes in a fast-paced environment.In this role, you will work closely with Local and other Central Operations teams, Global Product, Community Operations and Marketing to coordinate and support the implementation of initiatives to improve our earners' experience on the platform and their perception of our brand.What You'll Do Strategic Ownership: Help develop, lead, and implement Earner Experience initiatives, proactively identify business needs and issues and prioritize among projects to define the best path to meet strategic objectives and complete it Business Sense: Monitor, understand, and interpret key operational and financial metrics to help figure out strategy and action plans. Develop and apply understanding of the levers that move our business Problem Solving: Identify the root cause of risks and opportunities, propose multiple, practical solutions, and weigh tradeoffs to recommend best approach Process Optimization: Implement, optimize, and scale core analyses and processes across LATAM and beyond, regularly reviewing performance and ensuring that we have strategic oversight of the LATAM market as a whole and can effectively support local teams with more tailored to the market approaches Product Improvement: Proactively propose features or improvements that could improve the overall earners experience in LATAM, measure their impact and collaborate with Product teams around the world to implement launches. Stakeholder Management: Maintain productive working relationships with immediate team and cross-functional partners across operations, marketing, customer support, product, policy, and legal to scope, test and implement initiatives Earner Obsession: As part of the Earners Experience team, you will be responsible for being the voice of 2+ million earners in LATAM. What You'll Need Education : We encourage people from all backgrounds to apply Years of Experience/Industries: 3+ years of professional and demonstrated experience Data-Driven Mentality: Make strategic decisions based on data analysis and interpretation. Experience getting in the weeds of data, balanced with the ability to see the big picture Communication: Portuguese or Spanish and English proficiency. Demonstrated experience interpreting and presenting data to various audiences in an engaging and comprehensive, yet succinct manner Preferred Qualifications Planning & Organization: Ability to plan complex or multi-faceted projects with cross-functional teams, defining timelines, deliverables, interdependencies, and resource allocation Teamwork: Demonstrate optimism, respect others, and work well in a team. Ability to work with people from diverse backgrounds and responsibilities. Maintains healthy working relationships, even in disagreements Executional Excellence: Ability to optimally manage and prioritize complex operations that require the support of peers and other teams, and deliver results in a fast-paced and ambiguous environment, while maintaining high-quality work standards Nivel de antigüedad: IntermedioTipo de empleo: Jornada completaFunción laboral: Gestión y ManufacturaSectores: Plataformas de comercio en internet

About The RoleAs a Catalog BI Engineer, your primary responsibility will be to build data visualization tools and conduct analyses that help Operations and Product teams access the information they need to make data-driven decisions. These tools should meet data needs promptly, use the most up-to-date sources, and be user-friendly, enabling quick identification of gaps or issues. You will work closely with multiple teams to understand their data requirements and collaborate on developing solutions. Additionally, you will maintain and update these tools in alignment with changing business needs and priorities.What You'll Do Collaborate regularly with Global and Local Catalog Operations teams, as well as Product teams, to understand their data needs and propose effective solutions. Build and maintain dashboards with actionable insights to help improve Catalog Operations KPIs, ensuring regular monitoring. Define KPIs to track operational performance and identify opportunities for improvement. Lead projects and analyses related to both Global and Local Catalog Operations, focusing on topics such as catalog assortment and related areas. What You'll Need / Bonus PointsBasic Qualifications At least 3 years of epxerience in similar roles; Business Intelligence, Data Analyst, etc. English proficiency Strong skills in SQL and Tableau . Experience with Python Google Data Studio. Preferred Qualifications Experience with big data management challenges and solutions (ETLs). Nivel de antigüedad: No correspondeTipo de empleo: Jornada completaFunción laboral: Desarrollo empresarial y VentasSectores: Plataformas de comercio en internet

About The RoleJoin our Global Catalog Operations team as a Regional Operations Manager, where your primary responsibility will be leading initiatives and conducting analyses to enhance the catalogs of major CPGs across different countries.Having comprehensive and up-to-date CPG catalogs is essential for many areas of the business, such as customer experience, promotions, and sales and campaign performance reporting, among others. CPGs (Consumer Packaged Goods) and their content are key sources of information, as they provide the most accurate and current product details.In this role, you will ensure that the catalogs of leading CPGs meet business requirements for attribute completeness and freshness. This will involve defining KPIs, executing initiatives, and collaborating with various teams across Uber and CPG organizations.What You'll Do Partner with commercial teams to define a CPG prioritization plan that aligns with business objectives and engagement strategies. Lead efforts to onboard CPGs onto the Uber platform and drive engagement. Collaborate with CPGs and Catalog teams to identify and model key product attributes needed for various business needs. Work with Catalog teams to define processes and identify opportunities for improvement, ensuring full attribute coverage and freshness of CPG catalogs across all relevant merchants. What You'll Need Basic Qualifications A minimum of 3 years of experience in operations, retail ops, consultancy, etc. Analytical mindset: You're a strong problem solver with a passion for critical thinking and deriving insights from data. Technical proficiency: Skilled in SQL and able to work with large datasets. Advance proficiency with Excel and Google sheets English proficiency: You are comfortable communicating with global teams and stakeholders. Organizational skills: You thrive in complex projects, with the ability to prioritize and manage tasks effectively. Effective communicator: You're an articulate communicator, open to new ideas, and confident in expressing your views. Preferred Qualifications Technical proficiency: Knowledge of Python is a plus. Nivel de antigüedad: IntermedioTipo de empleo: Jornada completaFunción laboral: Gestión y ManufacturaSectores: Plataformas de comercio en internet