About The Role Uber is transforming the future of Grocery & Retail by building the world's largest and most efficient on-demand marketplace for local commerce. As part of our Global Operations team , you'll play a critical role in ensuring a world-class experience for the merchants on our platform-helping them grow their businesses while delivering exceptional service to customers. In this role, you'll partner with local operations and commercial teams worldwide, as well as Grocery & Retail leadership and product development teams. You'll lead high-impact projects aimed at enhancing merchant experiences, optimizing systems, and improving the processes and programs that power our platform. This is a dynamic role that requires a blend of analytical rigor, strategic thinking, strong stakeholder management, and a passion for operational excellence. We're looking for someone who thrives in fast-paced environments and can adapt quickly while making meaningful, data-informed decisions. What You'll Do Champion the merchant experience: Improve Uber's data solutions and ensure they enhance the value we deliver to merchants Lead complex analyses: Conduct deep dives and root cause investigations across multiple data sources and stakeholders to uphold and improve platform excellence Drive strategy and insights: Translate analysis into actionable insights and clearly communicate recommendations to leadership and cross-functional teams Manage impactful projects: Oversee and execute long-term initiatives that improve merchant engagement, efficiency, and satisfaction Collaborate cross-functionally: Build strong relationships across local operations, product, legal, commercial, and leadership teams to align on priorities and deliver results Launch products effectively: Lead the hands-on execution of key product rollouts, especially related to financial flows in Grocery and Retail, including testing, stakeholder approvals, and post-launch support Ensure continuous improvement: Monitor and iterate on product and process performance to deliver increasingly seamless merchant experiences What you'll need Bachelor's degree in Business, Economics, Engineering, or a related field 4+ years of experience in business operations, analytics, or a similar role Strong analytical and critical thinking skills-you know how to turn data into insights and action Experience solving complex, cross-functional challenges with a focus on scalability and efficiency Advanced skills in SQL and Excel/Google Sheets Excellent stakeholder management and communication skills Proficiency in English (written and verbal) Experience with reporting and invoicing solutions Background in the grocery and/or retail industry is a strong plus

At Uber, we're not just changing the way people eat-we're transforming the way our retail partners grow . As an Account Coordinator , you'll play a critical role in supporting some of the largest and most strategic retail merchants across groceries, convenience, and alcohol . You'll work hand-in-hand with Account Managers to help partners optimize performance, drive growth, and unlock data-driven opportunities . If you're equally passionate about relationship-building and analytics , and you're excited by the idea of turning SQL queries into smart business decisions , this role is for you! About The Role This role is designed for someone who enjoys both the operational side of account management and the analytical mindset required to improve results . You'll support the full sales lifecycle by delivering high-impact insights, managing account documentation, and supporting cross-functional projects. Your ability to navigate large datasets, spot performance trends, and collaborate across teams will be key to helping merchants grow basket size, improve campaign performance, and drive ROI through scalable strategies. What You'll Do Support the setup, documentation, and administration of key merchant accounts to streamline operations. Act as the right hand to Account Managers, providing reporting, insights, and strategic analysis to optimize merchant performance. Conduct business reviews to evaluate financial and marketing performance, trip metrics, attainment, and customer satisfaction. Analyze performance data using SQL and Excel, identifying trends, pain points, and opportunities for growth. Propose and support the implementation of data-backed strategies that drive measurable outcomes. Help build strong, lasting relationships with merchants that lead to higher retention and long-term success. What You'll Need 2+ years of experience in commercial, retail, or operational roles, ideally within a fast-paced or tech environment. Proficiency in SQL and Excel is required-this is a must-have. Strong analytical skills, with the ability to translate data into clear, actionable insights. Excellent written and verbal communication skills, including the ability to partner effectively with cross-functional teams. Comfort working with multiple tasks and timelines, balancing priorities with strong attention to detail. Interest in the retail sector and a desire to help businesses succeed through data, collaboration, and smart execution. Understanding of the retail sector and familiarity with commercial excellence principles. Detail-oriented with a focus on achieving set objectives and delivering high-quality results. At Uber, we celebrate diverse backgrounds and perspectives , and we're committed to building a workplace where everyone can thrive. If you're looking to work at the intersection of strategy, account management, and data -and want to make a real impact- apply now and help us shape the future of retail!

About The Role We are looking for an individual who has strong operational and analytical skills, as well as strategic business sense. In this role, you will coordinate our local operations and be a teammate in coming up with initiatives to drive growth and operational efficiencies. This is a key position that can make a big impact on business and change the way people move in our countries.This role calls for a combination of analytics and the ability to operationalize processes in a fast-paced environment, but also be involved in complex initiatives that require eagle-eye. What The Candidate Will Do Strategic Ownership: Help develop and implement strategy to achieve business priorities in Chile. Business Sense: Monitor, understand, and interpret specific operational and financial metrics to improve execution. Problem-Solving: Understand risks and opportunities and generate practical recommendations that consider the business context and restrictions of issues. Process Optimization: Implement core analyses and processes, ensuring they run efficiently. Product Improvement: Understand opportunities for improvements or new features to enhance our marketplace, measure their impact, and help to implement them. Stakeholder Management: Maintain productive working relationships with immediate team and cross-functional stakeholders Basic Qualifications At least 1 year of professional experience in industries such as Consultancy, Finance and/or retail. Data-Driven Mentality: Make strategic decisions based on data analysis and interpretation. Communication: Spanish and English proficiency. Able to present ideas in a comprehensive, yet succinct manner. Teamwork: Demonstrate optimism, respect others, and work well in a team. Ability to work with people from a diverse set of backgrounds and responsibilities. Executional Excellence: Ability to adapt to a constantly changing and ambiguous work environment. Preferred Qualifications Proficiency in SQL and analytics skills. Planning & Organization: Understand project objectives and build short-term plans and timelines for executing against them.

About The Role We're looking for a Strategy & Operations Manager to join our team and lead scalable projects across Central America, South America, and the Caribbean (CASA) region within our delivery marketplace. This role plays a key part in driving operational excellence, aligning supply with market demand, improving quality metrics, and implementing best practices from both regional and global perspectives. The ideal candidate brings strong analytical and problem-solving skills, a strategic mindset, and a collaborative approach. You'll be someone who can independently move projects forward while thriving in a fast-paced, team-oriented environment. This is a unique opportunity to make a meaningful impact on the operational success of our CASA markets-particularly within OFD (Online Food Delivery)-and contribute to innovation and growth across multiple lines of business. What You'll Do Scalable Projects & Incentive Optimization Design and implement scalable strategies that improve incentive programs across all markets and business lines. Use insights to enhance the quality of earners and ensure supply meets changing market demands. Operational Excellence & Best Practices Analyze market-specific challenges and provide innovative, tailored solutions. Regularly evaluate and implement best practices to drive continuous operational improvement. Cross-functional Collaboration Work closely with regional teams, as well as product and analytics partners, to develop scalable, data-driven solutions. Lead cross-functional initiatives focused on growth, efficiency, and service quality. Strategic Roadmap Management Create and manage an operational roadmap to support sustainable business growth and elevate the user experience. Identify key opportunities, define goals, and prioritize initiatives that drive measurable impact. What You'll Need A minimum of 3 years of experience in business consulting, investment banking, or high-growth startup environments. Experience with data analysis tools such as SQL or Python is required. Professional fluency in English and Spanish. Strong critical thinking and analytical skills, with comfort working with data (e.g., reports, experiments, pricing models). Ability to navigate ambiguity and make data-informed decisions. Proficiency in Excel; experience with big databases A proactive mindset, ownership of work, and the ability to balance both strategic planning and hands-on execution. Experience collaborating with multidisciplinary teams and leading initiatives that drive results. Bonus Points Bachelor's degree in a quantitative, analytical, or related field such as Engineering, Mathematics, Statistics, Economics, or similar. Knowledge of Python, process automation, or advanced SQL skills. Experience managing multiple projects in a fast-moving environment. Strategic thinking with a passion for continuous improvement and operational best practices.

Se requiere un Gerente Senior de Operaciones de Riesgo para LatAm, encargado de evaluar y minimizar el fraude en el equipo de operaciones de riesgo, protegiendo a la organización y a los socios comerciales de pérdidas financieras.

About The Internship Operations are the heart and soul of Uber. These teams are bridging the gap between the virtual and the physical world every day by enabling movement. Movement of people, things, food, and more. We are looking for highly motivated problem-solvers who are passionate about Operations. You will work alongside Operations Managers and partner with teams across our Mobility or Delivery business. You will get the chance to work on impactful projects that involve analyzing data sets, providing creative solutions, and leaning into the execution. You will help support decision-making within your teams through your critical thinking, strategic analysis, and data-driven approach. What You'll Do Embark on a chance to reimagine the way the world moves by focusing on real-time, impactful projects Learn the vast inner workings of Uber-you will have a direct impact on Riders, Drivers, Consumers, Couriers, Restaurants and/or the Marketplace Solve key strategic problems through analytical frameworks and insights to advise the team on key decisions Experiment with new products and efficiencies aiming to improve our operations, spanning pricing, demand building, segmentation, customer operations, and much more Collaborate and engage with multiple functions across the business-operations, finance, policy, communications, product, marketing, legal, and customer support Eligibility Education: Enrolled in a Bachelor's degree program for the full duration of the internship (graduation date between June 2026 and June 2027) English proficiency: Able to present ideas in a comprehensive, yet succinct manner Available to work 20 or 30 hours a week for at least 12 months - hybrid mode (Tuesday, Wednesday & Thursday @the office) Work authorization in Chile-No visa sponsorship is available for internships Preferred Qualifications Communication: Using interpersonal skills and situational awareness to deliver information clearly to a variety of audiences Planning and Organization: Setting up and maintaining systems to structure appropriately and keep track of tasks and projects Problem Solving: Effectively resolving issues that involve people, things, and processes by using logic and common sense Stakeholder Management: Taking time to build meaningful relationships, earning the trust of others within the organization through strong situational awareness and reliability Teamwork: Demonstrates optimism, respects others, and works well in a team Skills: Knowledge of data analytics, SQL, and experience with statistical packages or basic programming skills (i.e. Python) is highly regarded Internships @ Uber We offer a competitive monthly internship allowance, Uber credits, and much more! You have the rare chance to create a global impact-we're moving real people and assets and reinventing transportation and logistics. We offer expansive mentorship from Uber employees to guide you through your internship experience and for you to build personal connections and friendships with hardworking people who share your passion for technology

About The Role Head of Vertical Ops for ACAC Mobility will be responsible for co-crafting the Mobility strategy with ACAC GMs and delivering business results for ACAC, working closely with Central Ops and Cross Functional stakeholders based inside and outside the ACAC sub-region. The role also includes leadership of a team that is based in Panama, Costa Rica, Peru and Colombia. What The Candidate Will Do The candidate will be the right hand for ACAC RGM, helping to make key decisions regarding Marketplace, Driver, Rider, Safety, Payments and Fraud. Work closely with ACAC GMs, S&P, as well as Central Teams and other subregions, providing thought leadership on these topics, as well as execution of regional projects for ACAC. Collaborate proactively with functional areas (e.g. legal, finance, policy, comms) providing the ops perspective required to gain approvals to continue disrupting the way we do business/innovate Lead an operations organization across ACAC to enable Uber to scale through high impact programs executed both centrally and localized Manage the team that designs and executes processes across different areas including driver, rider, safety, marketplace and risk/fraud Motivate and leverage existing and new staff to continually up-level their results, expectations, and stretch for increasingly higher levels of impact across all core operational metrics Basic Qualifications BA/BS/Masters in Economics, Business, Engineering, or other quantitative focus 5-8 years of deep, hands-on management of functions that included combinations of the following: operations, analytics, and project management Understanding of Mobility Marketplace Unparalleled business judgment and critical thinking skills with the ability to use data to quickly establish highest value priorities and develop a strategy to pursue them Data-driven decision mentality and sound business judgment through excellent analytical thinking and experimentation Creative solutions-driven mindset, with an anything is possible" attitude. An innate ability to think strategically Professional proficiency in English and Spanish is required Preferred Qualifications Experience in Rider, Driver, Safety, Payments, CommOps, Fraud, Connect Knowledge of SQL is encouraged but not required

About The Role We're looking for a Senior Sales Operations Associate to join our Commercial Operations team-the group driving strategy, efficiency, and insights for our restaurant partner network across Latin America. You'll play a key role in supporting merchant retention and early lifecycle management, helping our partners thrive from day one and beyond. This is a unique opportunity to shape how we support merchants during their most crucial early stages. You'll collaborate with cross-functional teams-Product, Marketing, Sales, and Customer Success-to identify critical moments in the merchant journey, reduce churn, and build a strong foundation for long-term success. What You'll Do Design and scale churn and retention programs that guide merchants from activation through maturity, using data to drive smarter decisions. Partner with internal teams to deliver lifecycle interventions that are timely, relevant, and centered on merchant needs. Analyze performance trends to uncover insights and provide strategic recommendations to Commercial Leadership. Build and improve tools and workflows that empower Account Managers and BPO partners to better support merchant success. Represent Latin America lifecycle priorities in global planning conversations about tools, policy, and process improvements. Own and execute data modeling and analysis to identify opportunities and tell compelling performance stories. Basic Qualifications A minimum of 5 years of experience in Sales Operations, Strategy & Planning, Finance, Consulting, Business Intelligence/Analytics, or related roles. Proficiency in SQL and Google Sheets/Slides. Strong skills in analysis, modeling, and reporting. Fluent in English and Spanish, with excellent written and verbal communication. Knowledge of commercial and B2B workflows. Familiarity with CRM systems (Salesforce preferred). Proven ability to prioritize, organize, and manage stakeholder relationships across teams and time zones. Self-starter mindset-adaptable, solutions-focused, and ready to thrive in a dynamic environment. Bachelor's degree, preferably in Engineering, Mathematics, Statistics, or related fields. Preferred Qualifications (Bonus Points) Proficiency in Python or a similar programming language. Experience launching or optimizing merchant lifecycle or churn/retention programs. Comfortable communicating with executives and senior leadership. Passion for solving complex problems and thinking creatively. Strong empathy, balancing business goals with what's best for the customer.

About The Role Uber is transforming the future of Grocery & Retail by building the world's largest and most efficient on-demand marketplace for local commerce. As part of our Global Operations team , you'll play a critical role in ensuring a world-class experience for the merchants on our platform-helping them grow their businesses while delivering exceptional service to customers. In this role, you'll partner with local operations and commercial teams worldwide, as well as Grocery & Retail leadership and product development teams. You'll lead high-impact projects aimed at enhancing merchant experiences, optimizing systems, and improving the processes and programs that power our platform. This is a dynamic role that requires a blend of analytical rigor, strategic thinking, strong stakeholder management, and a passion for operational excellence. We're looking for someone who thrives in fast-paced environments and can adapt quickly while making meaningful, data-informed decisions. What You'll Do Champion the merchant experience: Improve Uber's data solutions and ensure they enhance the value we deliver to merchants Lead complex analyses: Conduct deep dives and root cause investigations across multiple data sources and stakeholders to uphold and improve platform excellence Drive strategy and insights: Translate analysis into actionable insights and clearly communicate recommendations to leadership and cross-functional teams Manage impactful projects: Oversee and execute long-term initiatives that improve merchant engagement, efficiency, and satisfaction Collaborate cross-functionally: Build strong relationships across local operations, product, legal, commercial, and leadership teams to align on priorities and deliver results Launch products effectively: Lead the hands-on execution of key product rollouts, especially related to financial flows in Grocery and Retail, including testing, stakeholder approvals, and post-launch support Ensure continuous improvement: Monitor and iterate on product and process performance to deliver increasingly seamless merchant experiences What you'll need Bachelor's degree in Business, Economics, Engineering, or a related field 4+ years of experience in business operations, analytics, or a similar role Strong analytical and critical thinking skills-you know how to turn data into insights and action Experience solving complex, cross-functional challenges with a focus on scalability and efficiency Advanced skills in SQL and Excel/Google Sheets Excellent stakeholder management and communication skills Proficiency in English (written and verbal) Experience with reporting and invoicing solutions Background in the grocery and/or retail industry is a strong plus

About The Role Uber's regional marketing teams play a critical role in establishing deep connections with the markets and communities we operate in today. Representing the frontline of our business, regional marketers work closely with cross-functional regional stakeholders (Comms, Policy, Ops, etc.) to bring our products and brand strategy to life. They work closely with regional and global stakeholders to define regional priorities, owning region-specific marketing efforts, and manage brand campaigns and activations. Come help us build a brand that is redefining multiple industries on a global scale. We are looking for a strategic senior Marketing Manager to lead our Growth Markets. In this role, you will manage Demand, earners and growth bets challenges, to increase brand visibility and create meaningful connections with key audiences. Collaborating closely with Operations, Communications, and Policy teams, you will execute scalable plans that drive brand growth and support business objectives. This is an exciting opportunity to lead Uber's growth markets marketing campaign, localize efforts in a competitive environment. What The Candidate Will Do Lead, develop and execute growth markets marketing strategies and plans aligned with the company's brand goals, leveraging scalable campaigns to maximize brand visibility and change behaviour. Develop a deep and strategic understanding of market's priorities (business targets, audience, human tensions), and generate marketing plans that align to both the market priorities and the global brand strategy. Conceptualize and execute comprehensive brand campaigns across diverse media channels, guided by a robust measurement and learning agenda. Plan and execute brand activations to boost visibility and embed the brand within local culture. Oversee and manage the budget for marketing campaigns/ activities, ensuring optimal allocation of resources. As a senior member of the team, help set the culture and vision, and provide coaching and support to the team. Work cross-functionally with Operations, Policy, Communications, and Performance Marketing teams to drive business and campaign objectives. Basic Qualifications 10 years of marketing experience, with a strong focus on strategy, brand building, and culturally relevant activations. Strong business acumen and ability to think strategically and analytically. Experience creating regional marketing strategies and plans based on a defined global strategy. Strong written communication skills to bring the brand to life in a way that is both consistent with global positioning and locally relevant. Excellent relationship management, engaging with partners across multiple functions and global marketing colleagues. A strong customer-centric mindset - you are always thinking about how our customers interact with the brand. Curiosity and creativity. Full of fresh ideas to generate user growth and build the brand. High bar for quality, productivity, and delivering results. Experience managing creative, media, and activations agencies. Excellent written and verbal communication skills. Must be comfortable presenting and sharing work with leadership. Strong leadership presence and interpersonal skills with the ability to influence and motivate people at all levels across a broad variety of job functions. Can stay calm under pressure. Collaboration and the ability to work with a large number of teams across multiple disciplines. Excellent organizational skills to juggle many tasks without losing sight of the highest priority items and a desire to create and build new processes to enable organizational efficiencies. Self-motivation and drive. Ability to work well independently and within a group setting to push projects to completion. Native Spanish speaker with advanced English verbal and written communication skills. Preferred Qualifications Bachelor's degree in Marketing, Business, or similar, with demonstrated ability in quantitative fields. Experience working for a global brand

Oportunidad como Senior Sales Operations Associate en Uber Eats. El rol se centra en apoyar la retención de comerciantes y la gestión del ciclo de vida, trabajando en equipo para optimizar la experiencia del socio desde el inicio y reducir la rotación.

About The Role Are you ready to work in a world-class sales team inside one of the leading tech organizations in the world? At Uber for Business (U4B) we are customer-obsessed, act like owners, make big ambitious bets and invest in our team so people can go from good to great, and from great to outstanding. We are searching for a highly motivated Account Executive, who thrives in a team environment and is a natural day-to-day doer. Our B2B suite of products has considerably grown in recent years, so we're looking for a highly focused account executive who can prospect, pitch, close and implement our solution to SMB companies. We offer you the possibility to be part of the next growth engine for Uber and truly grow inside this outstanding team, full of incredible people who will, for sure, make this journey a remarkable professional and personal experience. This is a hybrid role - our team collaborates in-person out of our incredible office in Santiago City 3 days/week. We encourage our employees to work from our office on additional days if they desire so. What You'll Do Pitch, sell and negotiate the newest product in the U4B portfolio to diverse decision makers inside SMB companies in every industry for Chile Prospect new leads and opportunities to build and maintain a strong pipeline. Hit bi-annual and quarter targets (quota carrying role). Construct, forecast, and run your sales pipeline via Salesforce CRM. Develop your sales skills: Probe for objections, remove obstacles, and eliminate barriers to gain commitment with customers. Work with a unique multifunctional team inside one of our most important lines of business. Contribute on building and developing a new U4B product launch in the region. Participate in periodic team reviews and updates on business progress, best practice sharing etc. Create documents like process playbooks, performance trackers etc. to help the team scale efficiently. What you'll need: 2+ years of B2B experience, with at least 1 years in an Account Executive role or equivalent. SaaS experience is a plus. Bachelor's degree in business administration or related field Proficiency in English Excellent verbal and written communication skills Proven track record of growing a customer base and exceeding revenue targets and company goals Self-starter, comfortable working autonomously with high volume and under pressure typical of SMB sales Proficiency in pipeline management, sales techniques, prioritization, and setting clear expectations Proficiency in leveraging data-driven insights to refine sales strategies To be driven and passionate about a fast-paced team environment, working with high pressure and high expectations Resilience, adaptability, proactivity, taking care of ambiguity, and a can-do attitude Creativity, organization and process-orientation to simultaneously handle hundreds of prospects Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form (https://forms.gle/aDWTk9k6xtMU25Y5A).

Join Uber Direct to drive growth in last-mile delivery solutions, engaging with businesses to enhance operational efficiency and customer experience through innovative logistics services.

About The Role This role is part of the Uber Direct (Last-Mile Delivery) Commercial team. As an Account Manager, you will manage a portfolio of strategic retail partners, strengthening relationships, increasing retention, and driving long-term, sustainable growth.This is a fantastic opportunity to bring your commercial acumen, relationship-building abilities, analytical skills and operational expertise to one of the fastest-growing areas of Uber's business. You'll be a key player in shaping the success of our retail partners, ensuring they thrive on our platform.Your focus will be on post-sales relationship management-supporting seamless operations, aligning with partners on their business goals, and driving shared success. What You'll Do Manage a portfolio of key retail partners using Uber Direct, ensuring excellent partner experiences and continued growth Develop account-level action plans to meet performance targets and optimize delivery volume Serve as the primary point of contact for partners, collaborating across Operations, Technical and Leadership teams Work closely with Sales to support a smooth handoff from onboarding to full activation Align on strategic goals with each merchant and define clear success metrics Lead regular business reviews and performance check-ins with key stakeholders Conduct in-store visits and engage store managers directly to gather feedback and deepen relationships Analyze trip-level data to uncover trends, solve problems, and drive improvements Collaborate with Ops teams to enhance courier and merchant interactions across the order lifecycle Oversee billing processes, resolving any partner inquiries quickly and accurately What You'll Need 3+ years of experience in account management, customer success, commercial operations, or sales in the grocery or retail industries, ideally within last-mile delivery or e-commerce logistics Strong analytical and problem-solving skills, with the ability to draw insights from data and take action Excellent communication skills in Spanish and English, both written and verbal Strong interpersonal skills, including the ability to navigate ambiguity, manage conflict, and build trust Experience presenting performance updates and strategic plans to partners and stakeholders Highly organized and detail-oriented, with the ability to prioritize and manage multiple accounts simultaneously Bachelor's degree in Business Administration, Marketing, Industrial Engineering, or a related field (preferred) Proficiency in Excel/Google Sheets and Microsoft Office A passion for continuous improvement and delivering excellent partner experiences.

About the Role Uber is redefining the future of Grocery & Retail. What started as a company moving people from place to place now connects customers with almost anything they need - including groceries and everyday essentials delivered on-demand. We are hiring early career software engineers to join our growing tech teams in Santiago, Chile . These teams support a variety of projects, from delivery experience and catalog integration to backend and web development - all focused on delivering a world-class experience for customers, merchants, and partners. You will be involved in the full software development lifecycle: from designing and coding backend services, to launching new features and maintaining production systems. You'll work closely with engineers across the stack, as well as cross-functional partners including product managers, designers, and technical stakeholders. What You'll Do Design, develop, test, deploy, and maintain scalable and reliable backend systems. Collaborate with cross-functional teams to define and build new product features. Participate in code reviews and contribute to overall code quality and best practices. Work with modern backend and web technologies such as Go, Java, Python, React, etc. Maintain production services and participate in on-call rotations as needed. Lead small to medium technical projects when opportunities arise. Basic Qualifications Bachelor's degree in Computer Science, Engineering, Mathematics, or a related field. Proficiency in at least one programming language (e.g., Go, Java, Python, C/C++, JavaScript). Solid understanding of data structures, algorithms, and system design. Strong written and verbal communication skills in English. Willingness to learn, collaborate, and grow in a dynamic engineering environment. Preferred Qualifications Hands-on experience with distributed systems and microservices architecture. Familiarity with relational databases (e.g., MySQL, PostgreSQL) and messaging systems. Understanding of CI/CD pipelines, testing frameworks, and monitoring tools. Experience with modern web development: React, TypeScript, Web Components, etc. Ability to work independently, manage multiple tasks, and communicate effectively with technical and non-technical audiences.

About The Role This role is part of the Uber Direct (Last-Mile Delivery) Commercial team. As an Account Manager, you will manage a portfolio of strategic retail partners, strengthening relationships, increasing retention, and driving long-term, sustainable growth.This is a fantastic opportunity to bring your commercial acumen, relationship-building abilities, analytical skills and operational expertise to one of the fastest-growing areas of Uber's business. You'll be a key player in shaping the success of our retail partners, ensuring they thrive on our platform.Your focus will be on post-sales relationship management-supporting seamless operations, aligning with partners on their business goals, and driving shared success. What You'll Do Manage a portfolio of key retail partners using Uber Direct, ensuring excellent partner experiences and continued growth Develop account-level action plans to meet performance targets and optimize delivery volume Serve as the primary point of contact for partners, collaborating across Operations, Technical and Leadership teams Work closely with Sales to support a smooth handoff from onboarding to full activation Align on strategic goals with each merchant and define clear success metrics Lead regular business reviews and performance check-ins with key stakeholders Conduct in-store visits and engage store managers directly to gather feedback and deepen relationships Analyze trip-level data to uncover trends, solve problems, and drive improvements Collaborate with Ops teams to enhance courier and merchant interactions across the order lifecycle Oversee billing processes, resolving any partner inquiries quickly and accurately What You'll Need 3+ years of experience in account management, customer success, commercial operations, or sales in the grocery or retail industries, ideally within last-mile delivery or e-commerce logistics Strong analytical and problem-solving skills, with the ability to draw insights from data and take action Excellent communication skills in Spanish and English, both written and verbal Strong interpersonal skills, including the ability to navigate ambiguity, manage conflict, and build trust Experience presenting performance updates and strategic plans to partners and stakeholders Highly organized and detail-oriented, with the ability to prioritize and manage multiple accounts simultaneously Bachelor's degree in Business Administration, Marketing, Industrial Engineering, or a related field (preferred) Proficiency in Excel/Google Sheets and Microsoft Office A passion for continuous improvement and delivering excellent partner experiences.

About The Role We're looking for a Senior Brand Owner Catalog Manager to lead a global team focused on improving the quality and completeness of our brand manufacturer (CPG) catalogs. These catalogs are essential for delivering great customer experiences, supporting promotions, and ensuring accurate sales reporting. You'll manage a team of four catalog specialists across key regions (North America, Latin America, Europe, and Asia-Pacific) and lead initiatives to improve data accuracy, streamline catalog processes, and collaborate with internal teams and CPG partners to keep product information complete and up to date. What You'll Do Lead and develop a global team: Guide team members' professional growth through regular feedback, goal-setting, and performance check-ins. Monitor and improve key metrics: Track KPIs related to CPG onboarding, attribute completeness, data freshness, and accuracy. Drive process improvement: Create and manage projects aimed at improving catalog quality and completeness. Partner on CPG engagement: Work with commercial teams to prioritize CPGs based on business needs and create engagement strategies to onboard them through third-party providers. Collaborate cross-functionally: Work closely with CPGs, commercial stakeholders, and internal Catalog teams to identify and model all relevant product attributes needed for the business. Improve catalog processes: Help define and enhance catalog workflows to ensure robust attribute coverage and up-to-date data across all regions and merchant partners. Basic Qualifications A minimum of 5 years of experience in operations, analitycs, consulting or any other role related. People management experience and team leadership: Experience managing and developing diverse, remote teams across multiple time zones. Analytical mindset: Strong critical thinking skills and the ability to extract insights from complex data. Technical skills: Proficiency in SQL. Fluent in English: Comfortable communicating with global stakeholders in English. Organized and strategic: Skilled at managing multiple priorities and driving structured, efficient processes. Clear communicator: Open to feedback, collaborative by nature, and able to clearly express ideas across audiences.

About The Role Join Uber Direct, our last-mile delivery solution helping businesses scale with fast, reliable delivery. As part of our sales team, you'll play a key role in driving growth by identifying new opportunities and connecting businesses with Uber's innovative logistics services. In this role, you'll engage with prospects across industries, understand their unique delivery needs, and position Uber Direct as a strategic solution to enhance operational efficiency and customer experience. You'll work closely with cross-functional teams to design impactful, scalable delivery partnerships. What You'll Do Own the sales pipeline: Drive lead generation and qualification for Uber Direct's delivery solutions, from prospecting through close Conduct outreach activities: Use a variety of channels-including cold calls and email campaigns-to engage potential clients and build strong relationships Collaborate cross-functionally: Partner with teams like Operations and Product to tailor delivery solutions that meet each client's specific needs Present Uber Direct's value: Articulate our platform's operational benefits, scalability, and ROI for potential clients Use CRM tools effectively: Track progress, manage your sales pipeline, and continuously improve outreach strategies to meet and exceed sales targets What You'll Need Sales or business development experience: Proven track record in prospecting, lead qualification, and closing new business Strong communication and presentation skills: Able to clearly convey value, tailor messages to diverse audiences, and build lasting relationships CRM and sales tool proficiency: Comfortable working with tools like Salesforce, Google Suite, and Microsoft Office Logistics or last-mile delivery knowledge: Experience in logistics, fulfillment, or selling operational technology is a strong advantage Customer-centric approach: Prior experience supporting SMBs, mid-market, or enterprise clients in logistics or eCommerce is ideal Analytical mindset: Ability to use data to identify trends, prioritize opportunities, and tell a compelling story Strategic thinking: Skilled in diagnosing client needs and aligning solutions to long-term business goals Proactive and curious: Motivated to research prospects, understand industry trends, and continuously improve