Se busca un Operations Manager para el equipo de Driver Growth, responsable de escalar la base de conductores en LatAm, optimizando incentivos y abordando cuellos de botella en el proceso de incorporación.

About The Role We're looking for an impact-driven and collaborative Earner & Marketplace Operations Manager to help shape the future of ourGrocery & Retail business in Chile-one of Uber's fastest-growing markets. In this role, you'll design and execute high-impact initiatives that keep our marketplace running efficiently by balancing supply and demand in both the short and long term. You'll work deeply with data, partner closely with local and regional teams, and lead projects that directly influence pricing, user behavior, and product operations. This role is ideal for someone who thrives at the intersection of **strategy, data, and execution**, and is excited to drive meaningful results in a fast-paced, dynamic environment. What You'll Do Own and execute marketplace strategies that impact pricing, courier lifecycle management, geographic coverage, and product configuration-helping make our platform smarter and more efficient. Analyze large and complex datasets to uncover trends, build predictive models, and generate actionable insights. Build tools and dashboards that provide visibility into performance and support scalable operational excellence. Collaborate cross-functionally with local operations, regional strategy, product, and commercial teams to drive projects from idea through execution. Balance long-term planning with day-to-day operational execution to ensure sustained marketplace health. Basic Qualifications At least 3 years of experience in operations, consulting, startups, or other analytical roles. Fluency in both Spanish and English. Strong analytical skill set, including Excel or Google Sheets, and SQL or other data-querying tools. Ability to break down complex problems and translate them into clear, scalable solutions. Preferred Qualifications A strategic mindset paired with a strong bias toward action-you're comfortable zooming out to see the big picture and diving into details when needed. A proactive, ownership-driven approach: you take initiative, move quickly, and deliver with high standards. Experience working cross-functionally and influencing without formal authority-you collaborate effectively across teams. Genuine interest in marketplace dynamics and how product, data, and operations work together.

About The Internship We are looking for a Sales Intern to join our team in Santiago. This role is both strategic and hands-on and calls for a combination of customer obsession, savvy analytics, strategic thinking, and strong execution. You will have to think creatively to find ways to continuously improve the status quo. What You'll Do Your internship at Uber will allow you to combine many skills every day: technical expertise, communication, project management, process creation, and automation, and advanced analysis. You will have hands-on experience managing one of the projects that will have a real impact on the business. You will work with the Enterprise team to support our account management & operations. This may include helping to improve the serviceability of some locations and building a process, resurrecting churned accounts or improving our in-store engagement with these brands. Supported by the rest of the team, key activities will include: Problem Solving - Solve business challenges by identifying the root cause and implementing effective solution. Cross-functional collaboration and stakeholder management - Engage with multiple functions across the business - city managers, restaurant operations, account managers. Project management and execution - plan and project manage multiple projects and can execute in a constantly changing, complex environment Data Analytics - measure and understand performance and run "real world" experiments to prove and quantify the effect of optimisation Eligibility Education: Enrolled in a Bachelor's degree program for the full duration of the internship English proficiency: Able to present ideas in a comprehensive, yet succinct manner Available to work 30 hours a week for 6 months - hybrid mode (tuesday, wednesday & thursday @the office) Work authorization in Chile - No visa sponsorship is available for internships Preferred Qualifications Communication : Using interpersonal skills and situational awareness to deliver information clearly to a variety of audiences Planning and Organization : Setting up and maintaining systems to structure appropriately and keep track of tasks and projects Problem Solving : Effectively resolving issues that involve people, things, and processes by using logic and common sense Stakeholder Management : Taking time to build meaningful relationships, earning the trust of others within the organization through strong situational awareness and reliability Teamwork : Demonstrates optimism, respects others, and works well in a team Skills: Negotiation skills a plus. Internships @ Uber Perks & Benefits: We offer a competitive monthly internship allowance, Uber credits, and much more! You have the rare chance to create a global impact-we're moving real people and assets and reinventing transportation and logistics. We offer expansive mentorship from Uber employees to guide you through your internship experience and for you to build personal connections and friendships with hardworking people who share your passion for technology. About Uber We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward together. Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role. Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.

About The Role Are you seeking an opportunity to have an impact, innovate through your problem solving, and grow professionally? In this role you will take ownership of building new business pipeline, forecasting opportunities and constructing territory and account plans to achieve your quota. This is a hybrid role - our team collaborates in-person in our office in Santiago 3 days/week. We encourage our employees to work from our office on additional days if they desire to do so. What The Candidate Will Do Prospect into Mid-Market accounts within 1,000 - 3,000 employees Transmit the value of the Uber for Business platform to our corporate customers Develop Uber for Business pipeline within a defined territory / book of business Lead and coordinate end-to-end sales motion for corporate customers including qualification, education, pricing/quoting, contract negotiation to close deals Build meaningful relationships to gain strong positioning with decision makers while driving growth of net new business Reach out to key decision makers and prospect into industries most likely to close in faster deal cycles Work with our teams to ensure effective launch of U4B once you close a company on the platform Continuously assess customers' evolving needs and aligning Uber for Business's value proposition Basic Qualifications Great English Proficiency 3+ proven experience in sales fields Outstanding listening, communication, and organizational skills Consistent track record in multi-tasking and follow through, while paying attention to detail Salesforce expertise Building and completing territory and account plans Strategical thinking

About The Role Uber is transforming the way people get what they need, when they need it. Retail is one of primary growth bets for Uber, bringing on-demand delivery of almost anything to Uber Eats customers around the world. Our vision is to deliver a better day for our users, ensuring that we have the right selection of merchants, a reliable experience, and achieve sustainable growth. We are seeking an outstanding individual to join our Global Strategy & Planning team as the Sr Strategy & Planning Associate. In this role, you will play a key role in shaping and executing Uber's Retail strategy. You will focus on working to distill business insights to craft an informed strategy, developing and executing strategic initiatives, and working cross-functionally to ensure that Retail has a clear and actionable roadmap. This role requires a blend of analytical savvy, operational excellence, and cross-functional collaboration in a fast-paced environment. If you're excited about tackling complex global problems, leading strategic initiatives, and making an impact on Uber's grocery and retail business, this is the role for you. What The Candidate Will Do Business Analysis: Conduct deep analysis of market trends, competitive landscape, and internal performance data in the Retail vertical to inform strategic decisions and provide actionable insights. Program Management: Lead strategic initiatives end-to-end to enhance Uber's retail-related offerings. This includes managing projects like scale competitive pricing benchmarking, cost savings, and launching new programs or features. Ensure these initiatives are well-planned, executed on schedule, and deliver on their targets. Performance Tracking: Develop metrics and dashboards to track progress against goals, and lead regular performance reviews with leadership to ensure that the business is on track to achieve its objectives. Cross-Functional Collaboration: Collaborate with key cross-functional teams, including Operations, Product, Finance, and Marketing, to develop and implement initiatives that align with the overall strategy. Preferred Qualifications Education: Bachelor's degree in Business, Economics, or Engineering English Proficiency Experience: 4+ years of experience in strategy, operations, retail, retail operations, e-commerce, or consulting. Analytical Skills: Strong analytical and quantitative skills, with experience using data-driven insights to influence decision-making. Proficiency in Excel/Google Sheets, SQL, and comfort working with large datasets. Project Management: Proven ability to manage cross-functional projects and drive operational improvements. Excellent organizational skills and attention to detail, with a track record of executing initiatives from planning to results. Communication: Effective communicator with the ability to translate data and insights into compelling stories. Comfortable presenting findings and recommendations to diverse stakeholders and leadership. Bonus Points Advanced Degree: MBA or other advanced degree in a relevant field. High-Growth Environment: Experience in a high-growth, fast-paced environment (such as a tech company, startup, or consulting) where you've had to adapt quickly, tackle ambiguous problems, and collaborate across teams. Entrepreneurial Mindset: A proactive, ownership mentality with a bias for action. Comfortable working independently when needed, and excited to innovate and continuously improve processes in an evolving space. Industry Expertise: Experience in the retail or CPG industry

About The Role Uber Eats is seeking a Strategy & Operations Manager to drive growth across our Global Grocery and Retail verticals, focusing specifically on Consumer Growth related Pricing and Membership initiatives. In this role, you will be responsible for developing and executing strategies that optimize pricing structures and membership offerings, ensuring we deliver exceptional value to both our customers and partners. You will spearhead efforts to refine pricing models, analyze membership trends and drive adoption, retention and incrementality across the globe. This role calls for a combination of analytical rigor, strategic thinking, and cross-functional collaboration. You will work closely with Regional Operations, Product, Strategic Finance, Marketing, Data Science, and more to build and scale growth initiatives that have a lasting impact on Uber Eats' Grocery and Retail business. ---- What the Candidate Will Do ---- Pricing Strategy & Execution: Develop and implement pricing strategies that enhance value propositions for customers and partners, while balancing margin goals and market competitiveness.Drive Membership Growth: Build and scale membership models that drive user acquisition, engagement, and retention. Optimize incentives and promotions to ensure sustained membership growth.Data-Driven Analysis: Leverage data and analytics to understand key pricing and membership trends, identifying opportunities to improve efficiency and performance.Program Management: Develop and execute end-to-end initiatives across pricing and membership, from planning to execution. Ensure alignment with regional and global priorities.Cross-Functional Collaboration: Partner with stakeholders across Regional Operations, Product, Strategic Finance, Marketing, Data Science, and other teams to ensure successful implementation of pricing and membership strategies.Continuous Improvement: Identify areas for optimization and iterate on processes to improve customer satisfaction and business performance. Basic Qualifications 1+ years of experience in management consulting, investment banking, strategy, operations, growth or a related fieldStrong analytical and problem-solving skills, with experience using data to inform decisionsExcellent written and verbal communication skills; ability to influence and align stakeholders at all levelsProven track record of managing cross-functional projects and driving results in a fast-paced environmentHighly organized, with the ability to manage multiple projects simultaneouslyAbility to think strategically while executing tacticallyProficiency in Excel/Google Sheets and data visualization tools; SQL experience preferred Preferred Qualifications Experience in pricing strategy, growth, or membership programs, especially in the context of Grocery, Retail or MarketplaceExperience working on global or large-scale initiativesFamiliarity with marketplace dynamics and consumer trends in the Grocery and Retail industryExperience collaborating with finance, product, and marketing teams to deliver impactful projectsA self-starter who thrives in ambiguous environments and enjoys taking bold bets despite the risk of failure

About The Role The Account Manager role is a great opportunity to demonstrate your relationship and portfolio management skills for the assigned territory. This role focuses on post-sales of Big Sized Business, deepening the relationship with our restaurant partners to increase retention as well as driving business growth, with mutually beneficial outcomes. Account Managers are critical to retaining our highest value accounts, ensuring partners are successful on our platform and exploiting opportunities to improve core business metrics for our restaurants and for Uber Eats. ---- What the Candidate Will Do ---- Lead post-deal partner management for a high value and high potential portfolio of restaurant partners Own partner relationships to yield tangible metrics outcomes. Achieve revenue growth targets for your partners, upsell new product features and ensure high retention by driving mutual business value Be the voice of the customer to internal stakeholders - translate their needs and advocate on their behalf Understand the stakeholder landscape and ensure we have strong relationships throughout our restaurant partner organizations Conceive, design and lead growth initiatives with our restaurant partners and drive through to completion, working cross functionally with Uber's internal teams and our restaurant partners Set, track and report on performance metrics of restaurant partners, run monthly/quarterly business reviews. ---- Basic Qualifications ---- 3-5 years professional experience, ideally in a similar commercial function You have previous customer-facing experience and have been accountable for achieving business targets or delivering a quota Confident in making data-led decisions and using sound business judgment Great project manager who can develop detailed joint business plans with our restaurant partners and consistently deliver above expectations Strong executive presence and communication skills (verbal and written) Speed, resourcefulness, and go-getter attitude. This team moves fast and always operates in new spaces Highly autonomous - able to work with minimal oversight Willingness to hustle, roll up sleeves, and get in the weeds with our highest value partners Fluency in Spanish and Business English ---- Preferred Qualifications ---- Basic SQL Experience working with QSR (quick service restaurant) clients. Success Attributes Customer Centricity Market and Platform Expertise Negotiation & Deal-Making Sales Lifecycle Management Stakeholder Management Uber Values Case Study

About The Role The Scaled Coordinator role is a great opportunity to demonstrate your analytics and commercial skills for the assigned territory. This role focuses on post-sales of Small-to-Mid Sized Business, finding scalable ways of helping our restaurant partners to increase retention as well as driving business growth, with mutually beneficial outcomes. Scaled Coordinators are critical to retaining our huge accounts base, ensuring partners are successful on our platform and exploiting opportunities to improve core business metrics for our restaurants and for Uber Eats. Your Impact in Role Lead scalable growth for Small-to Mid Sized restaurant segment, design and execute growth strategy aligned to territory needs. Achieve revenue growth targets for the Small-to-Mid Sized restaurant segment, upsell new product features and ensure high retention by driving mutual business value Be the owner of the budget of the segment, make it more efficient and achieve the revenue targets. Set, track and report on performance metrics of the Small-to-Mid Sized restaurant segment to internal teams Be the voice of the Small-to-mid Sized restaurants to internal stakeholders - translate their needs and advocate on their behalf. Basic Qualifications 1-3 years professional experience, ideally in a similar commercial/analytic function Confident in making data-led decisions and using sound business judgment Must have very strong analytical skills and business sense Preferred Qualifications Have been accountable for achieving business targets or delivering a quota SQL knowledge. Experience with partner management and cross-functional projects Strong executive presence and communication skills (verbal and written) Speed, resourcefulness, and go-getter attitude. This team moves fast and always operates in new spaces Highly autonomous - able to work with minimal oversight Fluency in Spanish and Business English Advanced Excel Skills

About The Role The Scaled customer success manager role is a great opportunity to demonstrate your analytics and commercial skills for the assigned territory. This role focuses on post-sales of Small-to-Mid Sized Business, finding scalable ways of helping our restaurant partners to increase retention as well as driving business growth, with mutually beneficial outcomes. Scaled Coordinators are critical to retaining our huge accounts base, ensuring partners are successful on our platform and exploiting opportunities to improve core business metrics for our restaurants and for Uber Eats. What You'll Do Lead scalable growth for Small-to Mid Sized restaurant segment, design and execute growth strategy aligned to territory needs. Achieve revenue growth targets for the Small-to-Mid Sized restaurant segment, upsell new product features and ensure high retention by driving mutual business value. Be the owner of the budget of the segment, make it more efficient and achieve the revenue targets. Set, track and report on performance metrics of the Small-to-Mid Sized restaurant segment to internal teams. Be the voice of the Small-to-mid Sized restaurants to internal stakeholders - translate their needs and advocate on their behalf. Basic Qualifications 1-3 years professional experience, ideally in a similar commercial/analytic function Confident in making data-led decisions and using sound business judgment Must have very strong analytical skills and business sense Preferred Qualifications Fluency in Spanish and Business English Advanced Excel Skills

About The Role Join Uber Direct, our last-mile delivery solution helping businesses scale with fast, reliable delivery. As part of our sales team, you'll play a key role in driving growth by identifying new opportunities and connecting businesses with Uber's innovative logistics services. In this role, you'll engage with prospects across industries, understand their unique delivery needs, and position Uber Direct as a strategic solution to enhance operational efficiency and customer experience. You'll work closely with cross-functional teams to design impactful, scalable delivery partnerships. What You'll Do Own the sales pipeline: Drive lead generation and qualification for Uber Direct's delivery solutions, from prospecting through close Conduct outreach activities: Use a variety of channels-including cold calls and email campaigns-to engage potential clients and build strong relationships Collaborate cross-functionally: Partner with teams like Operations and Product to tailor delivery solutions that meet each client's specific needs Present Uber Direct's value: Articulate our platform's operational benefits, scalability, and ROI for potential clients Use CRM tools effectively: Track progress, manage your sales pipeline, and continuously improve outreach strategies to meet and exceed sales targets What You'll Need Sales or business development experience: Proven track record in prospecting, lead qualification, and closing new business Strong communication and presentation skills: Able to clearly convey value, tailor messages to diverse audiences, and build lasting relationships CRM and sales tool proficiency: Comfortable working with tools like Salesforce, Google Suite, and Microsoft Office Logistics or last-mile delivery knowledge: Experience in logistics, fulfillment, or selling operational technology is a strong advantage Customer-centric approach: Prior experience supporting SMBs, mid-market, or enterprise clients in logistics or eCommerce is ideal Analytical mindset: Ability to use data to identify trends, prioritize opportunities, and tell a compelling story Strategic thinking: Skilled in diagnosing client needs and aligning solutions to long-term business goals Proactive and curious: Motivated to research prospects, understand industry trends, and continuously improve

About The Role Uber Ads has been one of Uber's fastest-growing success stories over the past three years - and we're just getting started. The Chile Advertising team is a key growth engine for the region, and we're looking for a strategic, commercially minded executive to help take our momentum to the next level. This Client Partner role reports directly to the Head of Uber Advertising, Chile, and offers a unique opportunity to shape the future of Uber's advertising business in one of our most dynamic markets. You'll be responsible for accelerating partnerships with leading brands and top-tier media agencies, driving meaningful business impact through innovative advertising solutions. As a Client Partner, you will manage and grow a portfolio of strategic accounts across multiple industries, including Auto, Finance, Telco, Entertainment, and Travel. You'll own senior-level relationships with these partners, helping them achieve their business objectives through Uber Advertising. In parallel, you'll work closely with major media agencies and other ecosystem partners to unlock growth across your book of business. What The Candidate Will Do Own and consistently deliver against revenue targets, with a strong focus on execution quality, business impact, and customer success Maintain a clear and accurate view of revenue forecasting, pipeline health, and performance metrics Build and deepen senior-level relationships with key agency partners, major brands, and industry stakeholders Collaborate cross-functionally with Product, Marketing, Measurement, and Operations teams to tailor advertising solutions and go-to-market strategies for top customers What You'll Need 5+ years of experience in upper-funnel media sales, business development, or account management within the advertising or media industry A strong, established network of senior contacts across Chile's media agencies and brand ecosystem Proven experience leading or influencing digital advertising sales efforts with both agency and direct brand clients Deep expertise in digital media, including programmatic, display, video, mobile, and performance advertising Excellent written and verbal communication skills, with the ability to engage both internal and external senior stakeholders Strong ability to build, evaluate, and optimize sales processes, clearly identifying opportunities and challenges Solid understanding of digital and mobile advertising environments Bonus Points Experience selling media or ad tech solutions within strategic verticals Background in sales or marketing roles focused on industry-specific verticals

About The Role The Driver Growth team's mission is to build the engine that powers it: the supply. As an Operations Manager within the Driver Growth team , you will lead regional efforts to scale our earner base and ensure that we can offer diverse earnings opportunities for our 2-wheeler drivers. In this role, you will be the architect of our supply growth strategy-diagnosing onboarding bottlenecks, optimizing earner incentives, and delivering solutions to grow our Moto supply, collaborating closely with key regional and cross-functional stakeholders in Central Operations, Global Product, Community Operations, and Marketing. What The Candidate Will Do Strategic Supply Ownership: Lead regional efforts to scale Uber Moto supply across LatAm. You will proactively identify bottlenecks in earner growth and prioritize project-based initiatives that align with long-term strategic objectives. Project Management & Execution: Plan and organize complex, multi-faceted projects with cross-functional teams. You will define clear timelines, deliverables, and resource allocations to operationalize processes in a fast-paced environment. Growth Lever Efficiency: Identify and activate key levers-such as incentive structures and onboarding optimizations-to drive Uber Moto adoption. You will balance aggressive acquisition with the efficiency of growth spend to ensure a sustainable earner ecosystem. Data Analysis & Diagnostic Rigor: Get "in the weeds" of the data to perform deep-dive in Moto growth metrics, interpret trends and generate solutions and insights for actionable supply plans and evidence-based decision-making. Performance Monitoring & Diagnostics: Maintain a "pulse" on Moto supply performance. You will forecast and monitor OKRs, using data to spot operational gaps and trigger rapid-response improvement actions. Cross-Functional Leadership: Lead regional product forums to keep stakeholders from Marketing, Legal, and Product aligned and accountable for driver growth targets. Product Advocacy for Earners: Act as the voice of the LatAm market to Global Product teams. You will propose and launch new features or improvements designed to enhance the experience and efficiency of our 2-wheeler drivers. Process Optimization: Implement, optimize, and scale core analyses and earner-facing processes across LatAm, regularly reviewing performance to ensure high-quality work standards What the Candidate Will Need Education: We encourage people from all backgrounds to apply Years of Experience/Industries: 3+ years of professional and demonstrated experience Data-Driven Mentality: Make strategic decisions based on data analysis and interpretation. Experience getting in the weeds of data, balanced with the ability to see the big picture Proficiency in data analysis, generating data insights Communication: Portuguese or Spanish and English proficiency. Demonstrated experience interpreting and presenting data to various audiences in an engaging and comprehensive, yet succinct manner Preferred Qualifications Strong domain of SQL End-to-end Operations Project Management experience.