About The Role Uber is transforming the future of retail by building one of the world's largest marketplaces for on-demand delivery across local commerce. As part of the Global Merchant Operations team for Retail, you will help deliver an exceptional experience for merchants on the Uber platform. In this role, you will support merchants as they grow their businesses and provide a high-quality delivery experience to customers. You will collaborate closely with local operations and commercial teams around the world, as well as Retail leadership and product teams. You will analyze operational data and merchant-facing products, and contribute to continuous improvements in processes, programs, and tools that empower merchants to succeed. This role requires a balanced skill set that includes analytical thinking, problem-solving, collaboration, and operational execution. The environment is fast-paced and evolving, so this role is well suited for someone who is adaptable and able to manage both long-term initiatives and short-term improvements. What You'll Do Lead and execute global, high-impact initiatives that support merchant growth on the Uber platform Shape merchant technology strategy by developing business cases for features that enhance the merchant product experience Analyze data and translate insights into clear, actionable recommendations for local and cross-functional teams Build strong partnerships across teams including Community Operations, Local Operations, Business Development, Finance, and Product to bring informed perspectives to key challenges Basic Qualifications At least 3 years of experience in operations, strategy, finance, consulting, or a related field Strong analytical and problem-solving skills; experience with SQL or willingness to learn Clear written and verbal communication skills, with the ability to collaborate across technical and non-technical audiences Strong organizational skills, with experience managing projects across multiple stakeholders Preferred Qualifications Bachelor's or Master's degree in business, economics, engineering, or a related field Experience in grocery, retail, or related industries Experience collaborating with product teams Strong stakeholder management skills Advanced SQL skills

About The Role The Account Manager role is a fantastic opportunity to showcase your relationship-building and portfolio management skills within an assigned territory. This role focuses on post-sales management of small and medium businesses, strengthening partnerships to increase retention, and driving business growth with mutually beneficial outcomes. As an Account Manager, you play a key role in retaining our most valuable accounts, ensuring partners thrive on our platform, and identifying opportunities to enhance core business metrics for our restaurant partners and Uber Eats. What You Will Do Lead post-deal partner management for a high-value, high-potential portfolio of restaurant partners. Build and maintain strong partner relationships to achieve measurable outcomes, including revenue growth targets, upselling new product features, and ensuring high retention by creating mutual business value. Act as the voice of the customer to internal teams, translating partner needs and advocating on their behalf. Develop a deep understanding of the partner landscape and cultivate positive relationships across our restaurant partner organizations. Conceive, design, and lead growth initiatives with restaurant partners, working cross-functionally with Uber's internal teams to drive projects to completion. Set, track, and report on performance metrics, and conduct business reviews with partners. Basic Qualifications 1-3 years of experience, ideally in a similar role. Confidence in making data-driven decisions and applying sound business judgment. Strong project management skills, with the ability to develop detailed joint business plans with partners and consistently deliver results. Excellent communication skills, both verbal and written, with strong executive presence and interpersonal abilities. A proactive, resourceful, and go-getter attitude; this team moves fast and operates in dynamic environments. Ability to work independently with minimal oversight. A willingness to work hard, dive into details, and closely collaborate with our highest-value partners. Experience in customer-facing roles with a proven track record of achieving business targets or meeting quotas. Preferred Qualifications Proficiency in English. SQL knowledge is a plus.

Se busca un Operations Lead apasionado y centrado en el cliente para liderar el equipo de Fulfillment Success en Uber. Este rol implica guiar un equipo de alto rendimiento, colaborar con diversas funciones y garantizar una experiencia excepcional para los consumidores, optimizando procesos y asegurando la calidad de entrega.

Oportunidad en operaciones para optimizar el mercado de Uber Rides en LATAM, enfocándose en el análisis de datos y desarrollo de productos.

Join Uber's Operations team as an intern and engage in impactful projects that drive the movement of people, goods, and food. Collaborate with multiple functions, analyze data, and support decision-making in a dynamic environment.

About The Role This role will lead Chile Portfolio initiatives, pushing the boundaries of our product offerings via strategic unlocks. You will understand and size the opportunities in our portfolio and P&L to recommend actions and partner with central and cross-functional teams to lead on implementation. Portfolio contemplates Aipots, Taxi, premium, U4B, and other fast-growing verticals! From expanding our demand use-cases to launching new products and achieving cost leadership, you will work closely with our core territories teams to enable growth and boost business impact. We are looking for an individual who has strong operational and analytical skills, as well as strategic business sense and stakeholder management. This is a key position that can have a big impact on business and change the way people move in our countries. What You'll Do Strategic Ownership: Proactively identify business needs and issues. Prioritize among projects to define the best path to meet strategic objectives and execute against it. Business Acumen: Translate insights from operational and financial metrics into strategy and action plans. Develop and apply understanding of the levers that move our business. Problem Solving: Identify the root causes of risks and opportunities, propose multiple, actionable solutions, and weigh trade-offs to recommend the best approach. Process Optimization: Execute, optimize, and scale core analyses and processes across Chile and beyond, regularly reviewing performance. Product Improvement: Propose features or improvements that could enhance the experience and efficiency of our marketplace, measure their impact, and prioritize them to advocate for their development. Collaborate with Product teams around the world to execute new launches in Chile. Stakeholder Management: Lead cross-functional initiatives by building close relationships with global and local partners across operations, marketing, customer support, product, policy, and legal. What You'll Need Education: Industrial or Civil Engineering / Business & Administration. Entrepreneurial mindset: all-hands-on-deck. Knowledge of investment assessment/sizing. 4+ years of professional experience. Data-Driven Mentality: Make strategic decisions based on data analysis and interpretation. Experience getting in the weeds of data, balanced with the ability to see the big picture. Communication: Spanish and English professional proficiency. Demonstrated experience interpreting and presenting data to various audiences in an engaging and comprehensive, yet succinct manner. Teamwork: Demonstrate optimism, respect others, and work well in a team. Ability to work with people from diverse backgrounds and responsibilities. Maintains healthy working relationships, even in disagreement. Executional Excellence: Ability to optimally manage and prioritize complex operations that require the support of peers and other teams, and deliver results in a fast-paced and ambiguous environment, while maintaining high-quality work standards. Planning & Organization: Ability to plan complex or multi-faceted projects with cross-functional teams, defining timelines, deliverables, interdependencies, and resource allocation. Preferred Qualifications Financial and Project Management skills.

About The Role Uber Direct is Uber's last-mile delivery-as-a-service platform, enabling merchants across verticals like food, grocery, retail, and e-commerce to deliver orders placed on their own channels-outside Uber's app-using our vast courier network. Beyond direct merchant relationships, we also collaborate with third-party logistics providers to deliver an end-to-end logistics solution at scale. As a Sr Strategy & Operations Manager for Uber Direct CASA, you'll play a pivotal role in ensuring a seamless and high-performing experience for both couriers and merchants. Your mission: build efficient, scalable operations that fuel growth, satisfaction, and long-term success. This role blends strategic thinking, data-driven problem-solving, project execution, and cross-functional collaboration with local and regional stakeholders (Marketplace, Commercial, Product, and more). What The Candidate Will Do Improve operations and merchant experience: Partner with Commercial teams to identify operational inefficiencies and develop scalable solutions that improve onboarding, service levels, and overall merchant satisfaction. Turn insights into action: Analyze data, experiments, and performance trends to identify opportunities, uncover key drivers, and translate insights into clear, actionable recommendations. Optimize operational processes: Design, test, and continuously improve operational flows to enhance courier efficiency and merchant performance. Drive cross-functional execution: Collaborate closely with regional, product, and other operations teams to identify and execute high-impact initiatives, remove roadblocks, and ensure progress against core operational metrics. Fuel growth: Lead high-priority, strategic initiatives that directly support the growth, scalability, and long-term success of Uber Direct across CASA countries. Preferred Qualifications 6+ years of experience in operations, strategy, analytics, or a related role (preferably in a tech or startup environment). A problem-solver mindset, focused on identifying root causes and implementing scalable, long-term solutions. Strong organizational and prioritization skills; able to deliver high-quality work in a fast-paced, dynamic environment. Strong analytical skills, with advanced SQL proficiency for data extraction and business analysis; experience building dashboards and reports using BI tools (e.g., Tableau, Looker, Power BI). Proven ability to influence and manage diverse stakeholders, aligning priorities and driving execution with accountability. Excellent communication skills, capable of conveying insights clearly to both technical and non-technical audiences. Professional fluency in English, both written and spoken. Bonus Points Experience using Python for automation and advanced data analysis A hands-on, proactive attitude-ready to challenge the status quo, lead from the front, and roll up your sleeves when needed Experience in last-mile logistics, marketplace operations, or platform-based business models

About The Role Global Intelligent Operations (GiO) is building the intelligence layer that enables Uber to operate at scale with greater speed, reliability, and autonomy. As Senior Manager, AI & Intelligent Operations , you will own the operations-side execution and adoption of Uber's Cognitive Intelligence Stack, with accountability for delivering autonomous capabilities across core Ops workflows. A central goal of this role is to return time to operators. By shifting work away from repetitive, low-value tasks and toward automated and intelligence-assisted workflows, you will help reduce burnout and enable Ops teams to focus on higher-impact, more strategic work that drives meaningful business outcomes. This role sits at the intersection of Operations, Product, and Engineering. You will lead how intelligence solutions are developed, operated, and embedded into day-to-day workflows, ensuring they move beyond prototypes into durable, high-impact systems. This includes shaping how metrics, signals, and models are applied in real operational contexts and continuously improving how teams use intelligence to reduce manual effort and improve decision quality. This is a high-ownership role for someone who thrives in ambiguity, brings strong technical judgment, and can translate operational needs into scalable, long-term solutions. What You'll Do Own intelligence platform portfolio: Lead the development, operation, and continuous improvement of in-house intelligence systems, including metrics, signals, analytical models, and internal tools Deliver autonomous Ops capabilities: Drive the rollout of automated and agentic-assisted workflows that reduce manual work and improve reliability across core Ops processes Embed platforms into real workflows: Ensure intelligence tools are meaningfully adopted and used day to day, not just launched, by grounding them in real operator needs and workflows. Partner closely with Product & Engineering: Translate operational needs into clear build plans, align on priorities, and drive execution with Product AI, Data Engineering, and AI/ML Engineering teams Ops Evals and Sustainable Tool Deployments: Evaluate internal vs. external tooling, benchmark solutions, and guide decisions based on scalability, cost, and long-term impact Optimize continuously: Monitor adoption, performance, and reliability, and iterate on platforms to improve outcomes over time Scale solutions with intent: Ensure both internal and third-party tools are deployed with clear ownership, success metrics, and adoption plans, avoiding overly broad rollouts that dilute impact. What You'll Need 6 years of experience in product operations, platform operations, strategy & ops, or a similarly technical, execution-focused role in a global environment Demonstrated interest in AI systems and modern analytics, with the curiosity and discipline to keep up with a fast-moving AI landscape through reading, experimentation, and practical application Strong technical fluency and comfort working closely with engineers on data, analytics, and AI-enabled systems Exceptional communication skills, both within your team and with leadership and partners, and a proven ability to lead complex, cross-functional initiatives and influence senior stakeholders Track record of turning ambiguous problems into scalable solutions with measurable impact Preferred Qualifications Experience working with analytics platforms, semantic layers, or AI-enabled decision systems Comfort evaluating trade-offs across speed, reliability, cost, and long-term maintainability Strong business judgment and the ability to connect platform decisions to operational outcomes Experience scaling tools or workflows across regions or functions

About The Role The Driver Growth team's mission is to build the engine that powers it: the supply. As an Operations and Strategy Manager within the Driver Growth team , you will lead regional efforts to scale our earner base and ensure that we can offer diverse earnings opportunities for our 2-wheeler drivers. In this role, you will be the architect of our supply growth strategy-diagnosing onboarding bottlenecks, optimizing earner incentives, and delivering solutions to grow our Moto supply, collaborating closely with key regional and cross-functional stakeholders in Central Operations, Global Product, Community Operations, and Marketing. What The Candidate Will Do Strategic Supply Ownership: Lead regional efforts to scale Uber Moto supply across LatAm. You will proactively identify bottlenecks in earner growth and prioritize project-based initiatives that align with long-term strategic objectives. Project Management & Execution: Plan and organize complex, multi-faceted projects with cross-functional teams. You will define clear timelines, deliverables, and resource allocations to operationalize processes in a fast-paced environment. Growth Lever Efficiency: Identify and activate key levers-such as incentive structures and onboarding optimizations-to drive Uber Moto adoption. You will balance aggressive acquisition with the efficiency of growth spend to ensure a sustainable earner ecosystem. Data Analysis & Diagnostic Rigor: Get "in the weeds" of the data to perform deep-dive in Moto growth metrics, interpret trends and generate solutions and insights for actionable supply plans and evidence-based decision-making. Performance Monitoring & Diagnostics: Maintain a "pulse" on Moto supply performance. You will forecast and monitor OKRs, using data to spot operational gaps and trigger rapid-response improvement actions. Product Advocacy for Earners: Act as the voice of the LatAm market to Global Product teams. You will propose and launch new features or improvements designed to enhance the experience and efficiency of our 2-wheeler drivers. Process Optimization: Implement, optimize, and scale core analyses and earner-facing processes across LatAm, regularly reviewing performance to ensure high-quality work standards What the Candidate Will Need Education: We encourage people from all backgrounds to apply Years of Experience/Industries: 3+ years of professional and demonstrated experience Data-Driven Mentality: Make strategic decisions based on data analysis and interpretation. Experience getting in the weeds of data, balanced with the ability to see the big picture Proficiency in data analysis, generating data insights Communication: Portuguese or Spanish and English proficiency. Demonstrated experience interpreting and presenting data to various audiences in an engaging and comprehensive, yet succinct manner Preferred Qualifications Strong domain of SQL End-to-end Operations Project Management experience.

About The Role Sales Representatives at Uber Eats bring the best local and regional small and medium restaurants to the Uber Eats platform. Who are we looking for? Someone who is natural at selling and knows the best local restaurants, passionate about food and technology, and enjoys negotiating. In this role you will lead the full sales cycle and sign partnerships with top local restaurants while being a champion for the Uber and Uber Eats brands. Your success in this role is measured by achieving and exceeding your monthly quota and proactively building your pipeline by managing and hitting the weekly metrics (cold-calls, emails, and field appointments). ---- What the Candidate Will Do ---- Own and manage a pipeline of local small and medium restaurants to sign new partnerships in your geographic region with a mix of cold-calling (at least 50 dials per day) and in-person meetings. Create a great first-impression and act as an ambassador of Uber Eats to develop long-term partnerships and clearly communicate the value of Uber. Manage contract negotiation to establish the foundation of a strong working relationship with our restaurant partners, including sustainable economics for both parties. Basic Qualifications Complete Bachelor's degree in Marketing, Business, Commercial, or related (or in the last year of career) English level intermediate (B1+) Preferred Qualifications Passionate about sales and about helping restaurants and merchants grow their business with Uber Eats Experience with Salesforce and Google Suite Good communicator and enjoy working on teams that value collaboration Willingness to roll up your sleeves and demonstrate persistence and perseverance, you aren't fearful of rejection or cold-calling Comfortable thinking on your feet, genuinely curious and like to ask questions Excited to learn - This is a great role to grow or build your career in sales No fear of picking up the phone - this role is 70% on the phone and 30% in the field

About The Role Global Intelligent Operations (GiO) is building the intelligence and automation capabilities that enable Uber to operate at scale with increasing autonomy. As AI Agentic Operations, you will own how insights translate into action across Operations by designing, rolling out, and scaling agentic workflows that automate or augment operational work. This role focuses on the operationalization of agentic systems . You will define how agents are orchestrated, how decision loops are structured, and how human oversight and guardrails are embedded so these systems are reliable, safe, and scalable. Your work ensures agentic solutions move beyond experiments and into sustained, day-to-day use across teams. This role sits at the intersection of Operations, Product, Engineering, and AI teams, and is ideal for someone who understands how complex systems behave in the real world. What You'll Do Design agentic workflows: Define how insights, signals, and recommendations trigger automated or assisted actions in Ops workflows. Own orchestration and decision loops: Establish patterns for agent coordination, escalation, retries, and human-in-the-loop oversight. Operationalize agentic systems: Partner with Product, AI/ML Engineering, and Ops teams to move agentic solutions from pilot to production. Set reliability and safety standards: Define guardrails, monitoring, and fallback mechanisms to ensure agentic systems behave predictably and responsibly. Drive adoption and scale: Work with Ops teams to embed agentic solutions into existing processes and ensure sustained usage. Measure impact: Track outcomes such as reduced manual effort, faster decision cycles, and improved execution quality. What You'll Need 3+ years of experience in operations, product operations, strategy & ops, automation, or a similarly execution-focused role. Demonstrated interest in AI systems and modern analytics, with the curiosity and discipline to keep up with a fast-moving AI landscape through reading, experimentation, and practical application. Experience owning or scaling complex workflows that involve automation, decision logic, or AI-enabled systems. Working experience with coding or analytical tools (e.g., Cursor, Python, notebooks, or similar) and comfort getting hands-on when needed. technical fluency and comfort partnering closely with Product, Data, and AI/ML Engineering teams. Proven ability to lead cross-functional initiatives in ambiguous environments. Strong communication skills, with the ability to translate complex systems into clear operational guidance. Preferred Qualifications Experience working with agentic systems, automation platforms, or decision engines. Familiarity with human-in-the-loop design, monitoring, and governance models. Comfort working across regions or globally distributed teams Analytical mindset with the ability to define and interpret operational success metrics.

Oportunidad para un Marketplace Fraud Manager, enfocado en mejorar procesos de detección y prevención de abusos en nuestra plataforma. Colaborarás con equipos multifuncionales para definir políticas y llevar a cabo investigaciones que fomenten un ambiente seguro y confiable para todos los usuarios.

About The Role The Uber Ads team is looking for a Senior Account Manager to join as a founding member of our growing Ad Sales organization. In this role, you will help build strong, mutually beneficial advertising partnerships with some of our most important restaurant brands while contributing to the growth and evolution of the Ads business. You will work closely with Client Partners and cross-functional stakeholders to define and execute account management strategies for a portfolio of leading global and regional brands. Through thoughtful collaboration and data-driven insights, you will support adoption of Uber's advertising solutions across Mobility and Delivery surfaces, helping partners achieve meaningful marketing and business outcomes. What You'll Do Partner closely with Ads Sales teams to develop and execute restaurant advertising strategies that align with partner objectives and exceed quarterly growth targets Build trusted relationships with key marketing decision-makers across brand, digital, and agency teams Develop a deep understanding of each partner's marketing goals, challenges, and success metrics, proactively recommending tailored solutions Participate in internal kickoff calls to align on campaign objectives, technical specifications, and execution requirements Monitor campaign performance proactively, identifying opportunities or risks and driving timely solutions Coordinate campaign launches, ongoing management, and reporting while setting clear expectations and maintaining strong stakeholder communication Identify opportunities to improve campaign performance and grow investment through clear, data-backed insights and recommendations Apply a strong analytical mindset to surface trends and translate performance data into meaningful partner narratives Act as the voice of the customer by sharing feedback, challenges, and product opportunities with internal product and operations teams Contribute to scalable best-practice playbooks that support Ads adoption across restaurant partners Navigate complex partner conversations with critical thinking, empathy, and creative problem-solving What You'll Need 5+ years of experience in end-to-end digital advertising account management supporting enterprise or large-scale clients Demonstrated experience managing complex advertising campaigns for sophisticated brands Strong track record of building relationships with senior marketing stakeholders, digital advertising managers, and agency partners Excellent analytical and problem-solving skills, with the ability to translate data into clear and actionable recommendations A proactive, ownership-driven mindset with the ability to anticipate challenges and independently drive solutions Comfort working in fast-paced, cross-functional environments while managing ambiguity and competing priorities Ability to use data effectively to quantify opportunities and influence decision-making Strong listening, communication, and organizational skills Bonus Points Experience using SQL or other programming tools to support deeper analysis Familiarity with AI tools that improve workflow efficiency and productivity Strong negotiation, forecasting, and strategic problem-solving capabilities A resourceful, results-oriented approach with comfort operating in dynamic and evolving environments