About The Role Are you passionate about optimizing operations and leading teams in a fast-paced, high-growth environment? Join our dynamic Grocery & Retail team in the [Region] as a Marketplace Operations Lead! In this strategic role, you will be pivotal in driving operational excellence within a unique marketplace where our collaborators fulfill a dual role of order picking and delivery, setting us apart from the traditional food delivery model. You will lead a team focused on enhancing key performance indicators (KPIs) related to supply and quality, with the goal of building a best-in-class operational engine that fuels our expansion and ensures exceptional experiences across the region. What You'll Do Collaborator Management and Service Quality: Develop and implement strategies to attract, onboard, and retain high-quality collaborators in our dual-role model. Your work will ensure an adequate supply in the right locations to meet demand reliably and sustainably. Oversee performance across multiple grocery and retail verticals, optimizing pricing and incentives and generating insights to improve marketplace operational efficiency. Champion a positive collaborator experience at every stage, from onboarding to daily operations, enhancing communication, engagement, and support. Ensure our collaborators are empowered to deliver excellent service in every interaction. Operational Strategy and Execution Leadership: Define and lead the operational roadmap for the GR Collaborator and Marketplace teams across the different markets in the region. Mentor and develop a team of operations professionals, fostering a strong culture of ownership, innovation, and continuous improvement. Process Building and Scalability: Establish objectives, define key initiatives, and lead the execution of cross-functional projects focused on growth, quality, and efficiency. Identify and prioritize opportunities for operational improvement. Design, test, and implement scalable processes that elevate operational performance. Collaborate closely with regional operations, product, and analytics teams to build data-driven and highly scalable solutions. What you'll need: Professional proficiency in both English and Spanish (oral and written). Strong critical thinking and analytical skills to interpret data (reports, experiments, pricing models) and efficiently scale processes. Experience in data-driven decision-making, demonstrating sound judgment in ambiguous situations and effective communication with diverse teams. Advanced proficiency in Excel and experience with databases (knowledge of SQL and other tools is valued). Demonstrated experience in ownership, a proactive mindset, and the ability to switch between high-level strategy and tactical execution with agility. Proven experience working in multidisciplinary teams and leading teams to achieve excellent results. Preferred Qualifications: Knowledge in programming and development of automations. 5+ years of experience in business consulting, investment banking, or hyper-growth startups. Proven track record of leading high-performance teams.

What The Candidate Will Need / Bonus Points ---- What the Candidate Will Do ---- Onboard to the Uber Design team: Learn how we collaborate and use design tools, how to design with the Uber Base design system, and how we design for clarity, inclusion, accessibility, scalability, and global localization. Onboard to your product area: Meet your cross-functional stakeholders, learn about their business goals and strategy, get familiar with existing tech platforms, and understand your team's product development and launch review process. Scope: Work on projects of all sizes, from problems that are well-known to those more complex and conceptual, while leading a roadmap in your product area. Process: Build a deep understanding of the users you are designing for through data and research, lead the end-to-end design process, solicit and incorporate feedback from experts, translate your designs to build with engineers, and work flexibly with a variety of teams. Design at all levels of fidelity, thoroughly explore the problem space, and practice good judgment on making tradeoffs. Craft: Turn big ideas into simple, elegant products. Ship features that are effective and easy to use. Deliver designs that are innovative and scalable. Document design frameworks such that others can build upon your solutions. Have a strong understanding of business, data, and engineering requirements, and create experiences that deliver real customer value. Efficiency: Prioritize and manage your time efficiently, operate with high autonomy, manage several concurrent projects at once, and collaborate effectively. Communication: Communicate with clarity and persuasiveness to effectively present your work and rationale to all the relevant stakeholders. Proactively communicate with your team and manager, facilitate design sessions, and collaborate with other designers. Maintain honest and trusting relationships with your team. Influence: Lead team activities through ideas, organization, and execution. Supports internal initiatives to improve the Design team. Share your skills and learnings with other team members. Basic Qualifications 4+ years of Product Design experienceExperience building products for mobile apps, tablets, and web interfacesA portfolio showing your high-quality, thoughtful UI and UX work Preferred Qualifications Proficiency with Figma or similar tools and prototyping methodsExperience working and collaborating in a tech environmentShipped many successful software products, ideally both mobile and desktopAbility to strongly articulate your design work and rationale to your peers and cross-functional teamExperience designing with large-scale design systems and frameworks

About The Role Are you ready to make a difference on a global scale? As a Marketplace Groceries and Retail Operations Specialist, you'll be the driving force behind ensuring the health and success of our marketplace worldwide. This dynamic role involves identifying key regional challenges, collaborating with cross-functional teams, and proposing data-driven solutions that improve marketplace efficiency and enhance the user experience. What You'll Do Drive Global Marketplace Health: Take charge of the marketplace health, proactively identifying and resolving issues across regions to keep supply and demand balanced. Collaborate with the Best: Work closely with Product and Regional Operations teams to align on new tech launches and best business practices, ensuring seamless execution across the globe. Make Data Work for You: Leverage your data analysis skills to provide actionable insights, influencing product teams to make decisions that enhance the platform and set the business up for success Build Powerful Relationships: Cultivate and maintain strong partnerships with both local and global teams, communicating findings that support critical decision-making. Innovate and Improve: Stay on the lookout for new features and process improvements that can elevate the user experience and drive operational efficiency in the marketplace. Your ideas will have a global impact! What You'll Need Basic Qualifications At least 3 years of experience in Operations, consulting, data analysis, or related fields. English proficiency Expertise in Excel and SQL or Python, with the ability to present data clearly to various audiences. Strong communication and problem-solving skills, with the ability to manage multiple projects in a fast-paced environment. A data-driven mindset with strong analytical thinking to scale processes and solve complex problems. Bonus Points: Experience in Marketplace Management or Operations.

About The Role Join Uber's Global Catalog Ops team as a Senior Brand Owner Catalog Manager, where you'll lead a global team focused on ensuring the completeness, accuracy, and freshness of brand manufacturer (CPG) catalogs across all key regions. This role is critical to driving customer experience, powering promotional performance, and delivering accurate reporting for sales and advertising campaigns. You'll be responsible for defining global standards, leading strategic initiatives, and collaborating with stakeholders across Uber and with third-party providers. You'll oversee a team of four direct reports based in the United States, Chile, France, and Australia, each responsible for a specific set of regional markets. What You'll Do Lead and develop a high-performing global team, providing clear feedback, setting goals, and supporting their professional growth. Define and track KPIs related to catalog quality, including product onboarding, attribute coverage, freshness, and data accuracy. Design and implement global initiatives to improve the completeness and quality of CPG catalogs. Partner with commercial teams to align CPG prioritization with business goals and build tailored engagement strategies. Drive CPG engagement by onboarding partners via third-party providers and ensuring smooth, scalable data ingestion processes. Collaborate with CPGs and internal teams to define and model product attributes required for promotions, campaigns, and reporting. Work cross-functionally to optimize catalog processes, increasing data coverage and reducing gaps across merchants and geographies. What You'll Need Proven experience in team management, leading a geographically distributed team across time zones. Strong analytical and problem-solving skills, with the ability to turn data into strategic insights. Proficiency in SQL and comfort working with technical data tools. Excellent English communication skills, both written and verbal, to collaborate globally. Exceptional organizational and project management abilities, able to manage multiple initiatives simultaneously. Confident, clear communicator with strong interpersonal skills and openness to feedback and innovation. Experience negotiating with external partners and managing third-party providers. Stakeholder management expertise, working effectively with both internal teams and external CPG partners.

About The Role We are looking for a specialized case management partner with experience conducting workplace investigations and two-party mediations. The ideal candidate will be able to analyze all types of employee concerns and quickly develop targeted actions that are considerate of workplace policies, the needs of our employees, and their organization. Qualified candidates for this role must have a minimum of 6 years of hands-on experience in a high-volume case management role. Top candidates will articulate how their critical thinking skills have allowed them to consistently navigate complex people and employment issues. What The Candidate Will Do Managing the relationship with the Union in Chile (in partnership with the HR Business Partner and ER Director), Coordinating and advising the HR teams on matters related to employees' representation, in compliance with local social legal regulations, Liaising with the relevant stakeholders (HR, Legal, Operations, Communications) to prepare and execute various projects (coordination, risk management, and alignment) and deploy programs and policies Managing collective consultation processes in the region, including towards the relevant public authorities, Ensuring Uber's compliance with social relations regulations in LatAm countries, mainly Chile, Mexico, and Argentina Manage ELR cases within our global process involving interpersonal conflict and/or allegations of misconduct (e.g., harassment, discrimination, bullying, retaliation, etc) Improve the bandwidth of ELR Director and Latam to support the business in other key areas (climate surveys, data trends analysis and action planning, and manager training) Analyze context, facts, and documentation gathered within ELR's case management process to develop balanced recommended actions that address any misconduct and restore damaged relationships; Maintain confidential records within a shared case management tool; leverage the case management tool to identify themes affecting employee groups or subgroups and develop a measured response related to trends Support leaders in Latam in the roll-out of reorganizations and/or policy changes in Latam. Actively support or lead ELR priority projects Basic Qualifications 6+ years of solid experience with Collective Bargaining negotiation process, Works Councils, and workplace investigation process (case management) Significant case management (workplace investigations) capabilities paired with a thorough understanding of HR principles, concepts, policies, and standards Labor employment knowledge, mainly for Chile, Mexico and Argentina Industrial Relations background/ experience with Collective Agreement negotiation process Knowledge of local laws and regulations, enabling ELR ( employee and labor relations) to operate more independently from Employment Legal ; Fluent Spanish and English Advanced written and verbal communication skills; must be an impactful and persuasive communicator at all levels of the organization Skilled negotiator and a good stakeholder manager Able to influence others, confident, and assertive Able to express legal topics in a clear, concise, and pragmatic manner Preferred Qualifications Strong analytical skills Structured, rigorous, and detail-oriented Project management skills

About The Role We are looking for a dynamic and experienced Operations Lead to join our Groceries and Retail business, leading the Marketplace Health and Investments Allocation team for GR global operations. In this role, you'll manage a high-performance team focused on enhancing the consumer experience while driving cost efficiencies. You'll ensure marketplace reliability by addressing supply and demand imbalances and setting the strategy for allocating investments in pricing and incentives. As a key player, you'll collaborate across various functions (Tech, Finance, Strategy & Planning, Regional Operations) and work closely with other Delivery LOBs (Restaurant, Direct, and Connect) to align and execute a unified marketplace investments strategy. This role requires a strategic thinker with the ability to influence stakeholders at all levels and a focus on creating scalable processes and frameworks that contribute to the success of global operations. What You'll Do Marketplace Reliability Metrics: Define KPIs and implement processes, dashboards, and data insights to monitor marketplace health and other related metrics. You'll be responsible for detecting and anticipating marketplace imbalances and reliability issues. Investment Allocation: Design and implement world-class models, guidelines, and processes for defining investment strategies for courier pricing and incentives. Use a holistic approach to ensure marketplace reliability and long-term growth, while optimizing costs. Strategic Alignment Across Delivery LOBs: Advocate for a cohesive One Uber" strategy, collaborating closely with teams across Restaurant, Direct, and Connect to build a unified earner pricing strategy and allocate investments effectively. Cost Efficiency: Own Cost Per Trip optimization programs, managing and recommending strategies to reduce costs while maintaining a positive consumer experience. Collaborate with Product and Finance teams to monitor efficiency gains from tech solutions and identify further optimization opportunities. Supply Management: Develop frameworks to manage short-term and long-term marketplace imbalances related to supply, leading initiatives with Regional teams to ensure the right supply is available at the right time. Global Scale Execution: Design, implement, and enforce frameworks that enable scalable marketplace operations across different regions. What You'll Need / Bonus Points Basic Qualifications A minimum of 7 years of experience in Operations, Business/General Management, Strategy, Planning, or a related field. A Bachelor's degree in Business, Engineering, Computer Science, or a related field. Strong strategic thinking with the ability to develop frameworks and make data-driven decisions. Proven experience leading cross-functional teams (Product, Operations, Finance) and influencing stakeholders at all levels. Exceptional communication and presentation skills, with the ability to explain complex and technical concepts to diverse audiences, including senior executives. Strong analytical skills with the ability to use data insights to drive decisions, measure success, and identify business opportunities. Enflish proficiency is a must. Good understanding of analytical tools: SQL and Python. Preferred Qualifications Experience in fast-paced, high-growth environments. Ability to thrive in ambiguity, anticipate risks, and take creative yet responsible risks. An MBA or advanced degree is a plus.