About The Role This role will lead Chile Portfolio initiatives, pushing the boundaries of our product offerings via strategic unlocks. You will understand and size the opportunities in our portfolio and P&L to recommend actions and partner with central and cross-functional teams to lead on implementation. Portfolio contemplates Aipots, Taxi, premium, U4B, and other fast-growing verticals! From expanding our demand use-cases to launching new products and achieving cost leadership, you will work closely with our core territories teams to enable growth and boost business impact. We are looking for an individual who has strong operational and analytical skills, as well as strategic business sense and stakeholder management. This is a key position that can have a big impact on business and change the way people move in our countries. What You'll Do Strategic Ownership: Proactively identify business needs and issues. Prioritize among projects to define the best path to meet strategic objectives and execute against it. Business Acumen: Translate insights from operational and financial metrics into strategy and action plans. Develop and apply understanding of the levers that move our business. Problem Solving: Identify the root causes of risks and opportunities, propose multiple, actionable solutions, and weigh trade-offs to recommend the best approach. Process Optimization: Execute, optimize, and scale core analyses and processes across Chile and beyond, regularly reviewing performance. Product Improvement: Propose features or improvements that could enhance the experience and efficiency of our marketplace, measure their impact, and prioritize them to advocate for their development. Collaborate with Product teams around the world to execute new launches in Chile. Stakeholder Management: Lead cross-functional initiatives by building close relationships with global and local partners across operations, marketing, customer support, product, policy, and legal. What You'll Need Education: Industrial or Civil Engineering / Business & Administration. Entrepreneurial mindset: all-hands-on-deck. Knowledge of investment assessment/sizing. 4+ years of professional experience. Data-Driven Mentality: Make strategic decisions based on data analysis and interpretation. Experience getting in the weeds of data, balanced with the ability to see the big picture. Communication: Spanish and English professional proficiency. Demonstrated experience interpreting and presenting data to various audiences in an engaging and comprehensive, yet succinct manner. Teamwork: Demonstrate optimism, respect others, and work well in a team. Ability to work with people from diverse backgrounds and responsibilities. Maintains healthy working relationships, even in disagreement. Executional Excellence: Ability to optimally manage and prioritize complex operations that require the support of peers and other teams, and deliver results in a fast-paced and ambiguous environment, while maintaining high-quality work standards. Planning & Organization: Ability to plan complex or multi-faceted projects with cross-functional teams, defining timelines, deliverables, interdependencies, and resource allocation. Preferred Qualifications Financial and Project Management skills.

About The Role Uber Direct is Uber's last-mile delivery-as-a-service platform, enabling merchants across verticals like food, grocery, retail, and e-commerce to deliver orders placed on their own channels-outside Uber's app-using our vast courier network. Beyond direct merchant relationships, we also collaborate with third-party logistics providers to deliver an end-to-end logistics solution at scale. As a Sr Strategy & Operations Manager for Uber Direct CASA, you'll play a pivotal role in ensuring a seamless and high-performing experience for both couriers and merchants. Your mission: build efficient, scalable operations that fuel growth, satisfaction, and long-term success. This role blends strategic thinking, data-driven problem-solving, project execution, and cross-functional collaboration with local and regional stakeholders (Marketplace, Commercial, Product, and more). What The Candidate Will Do Improve operations and merchant experience: Partner with Commercial teams to identify operational inefficiencies and develop scalable solutions that improve onboarding, service levels, and overall merchant satisfaction. Turn insights into action: Analyze data, experiments, and performance trends to identify opportunities, uncover key drivers, and translate insights into clear, actionable recommendations. Optimize operational processes: Design, test, and continuously improve operational flows to enhance courier efficiency and merchant performance. Drive cross-functional execution: Collaborate closely with regional, product, and other operations teams to identify and execute high-impact initiatives, remove roadblocks, and ensure progress against core operational metrics. Fuel growth: Lead high-priority, strategic initiatives that directly support the growth, scalability, and long-term success of Uber Direct across CASA countries. Preferred Qualifications 6+ years of experience in operations, strategy, analytics, or a related role (preferably in a tech or startup environment). A problem-solver mindset, focused on identifying root causes and implementing scalable, long-term solutions. Strong organizational and prioritization skills; able to deliver high-quality work in a fast-paced, dynamic environment. Strong analytical skills, with advanced SQL proficiency for data extraction and business analysis; experience building dashboards and reports using BI tools (e.g., Tableau, Looker, Power BI). Proven ability to influence and manage diverse stakeholders, aligning priorities and driving execution with accountability. Excellent communication skills, capable of conveying insights clearly to both technical and non-technical audiences. Professional fluency in English, both written and spoken. Bonus Points Experience using Python for automation and advanced data analysis A hands-on, proactive attitude-ready to challenge the status quo, lead from the front, and roll up your sleeves when needed Experience in last-mile logistics, marketplace operations, or platform-based business models

About The Role Global Intelligent Operations (GiO) is building the intelligence layer that enables Uber to operate at scale with greater speed, reliability, and autonomy. As Senior Manager, AI & Intelligent Operations , you will own the operations-side execution and adoption of Uber's Cognitive Intelligence Stack, with accountability for delivering autonomous capabilities across core Ops workflows. A central goal of this role is to return time to operators. By shifting work away from repetitive, low-value tasks and toward automated and intelligence-assisted workflows, you will help reduce burnout and enable Ops teams to focus on higher-impact, more strategic work that drives meaningful business outcomes. This role sits at the intersection of Operations, Product, and Engineering. You will lead how intelligence solutions are developed, operated, and embedded into day-to-day workflows, ensuring they move beyond prototypes into durable, high-impact systems. This includes shaping how metrics, signals, and models are applied in real operational contexts and continuously improving how teams use intelligence to reduce manual effort and improve decision quality. This is a high-ownership role for someone who thrives in ambiguity, brings strong technical judgment, and can translate operational needs into scalable, long-term solutions. What You'll Do Own intelligence platform portfolio: Lead the development, operation, and continuous improvement of in-house intelligence systems, including metrics, signals, analytical models, and internal tools Deliver autonomous Ops capabilities: Drive the rollout of automated and agentic-assisted workflows that reduce manual work and improve reliability across core Ops processes Embed platforms into real workflows: Ensure intelligence tools are meaningfully adopted and used day to day, not just launched, by grounding them in real operator needs and workflows. Partner closely with Product & Engineering: Translate operational needs into clear build plans, align on priorities, and drive execution with Product AI, Data Engineering, and AI/ML Engineering teams Ops Evals and Sustainable Tool Deployments: Evaluate internal vs. external tooling, benchmark solutions, and guide decisions based on scalability, cost, and long-term impact Optimize continuously: Monitor adoption, performance, and reliability, and iterate on platforms to improve outcomes over time Scale solutions with intent: Ensure both internal and third-party tools are deployed with clear ownership, success metrics, and adoption plans, avoiding overly broad rollouts that dilute impact. What You'll Need 6 years of experience in product operations, platform operations, strategy & ops, or a similarly technical, execution-focused role in a global environment Demonstrated interest in AI systems and modern analytics, with the curiosity and discipline to keep up with a fast-moving AI landscape through reading, experimentation, and practical application Strong technical fluency and comfort working closely with engineers on data, analytics, and AI-enabled systems Exceptional communication skills, both within your team and with leadership and partners, and a proven ability to lead complex, cross-functional initiatives and influence senior stakeholders Track record of turning ambiguous problems into scalable solutions with measurable impact Preferred Qualifications Experience working with analytics platforms, semantic layers, or AI-enabled decision systems Comfort evaluating trade-offs across speed, reliability, cost, and long-term maintainability Strong business judgment and the ability to connect platform decisions to operational outcomes Experience scaling tools or workflows across regions or functions

About The Role The Driver Growth team's mission is to build the engine that powers it: the supply. As an Operations and Strategy Manager within the Driver Growth team , you will lead regional efforts to scale our earner base and ensure that we can offer diverse earnings opportunities for our 2-wheeler drivers. In this role, you will be the architect of our supply growth strategy-diagnosing onboarding bottlenecks, optimizing earner incentives, and delivering solutions to grow our Moto supply, collaborating closely with key regional and cross-functional stakeholders in Central Operations, Global Product, Community Operations, and Marketing. What The Candidate Will Do Strategic Supply Ownership: Lead regional efforts to scale Uber Moto supply across LatAm. You will proactively identify bottlenecks in earner growth and prioritize project-based initiatives that align with long-term strategic objectives. Project Management & Execution: Plan and organize complex, multi-faceted projects with cross-functional teams. You will define clear timelines, deliverables, and resource allocations to operationalize processes in a fast-paced environment. Growth Lever Efficiency: Identify and activate key levers-such as incentive structures and onboarding optimizations-to drive Uber Moto adoption. You will balance aggressive acquisition with the efficiency of growth spend to ensure a sustainable earner ecosystem. Data Analysis & Diagnostic Rigor: Get "in the weeds" of the data to perform deep-dive in Moto growth metrics, interpret trends and generate solutions and insights for actionable supply plans and evidence-based decision-making. Performance Monitoring & Diagnostics: Maintain a "pulse" on Moto supply performance. You will forecast and monitor OKRs, using data to spot operational gaps and trigger rapid-response improvement actions. Product Advocacy for Earners: Act as the voice of the LatAm market to Global Product teams. You will propose and launch new features or improvements designed to enhance the experience and efficiency of our 2-wheeler drivers. Process Optimization: Implement, optimize, and scale core analyses and earner-facing processes across LatAm, regularly reviewing performance to ensure high-quality work standards What the Candidate Will Need Education: We encourage people from all backgrounds to apply Years of Experience/Industries: 3+ years of professional and demonstrated experience Data-Driven Mentality: Make strategic decisions based on data analysis and interpretation. Experience getting in the weeds of data, balanced with the ability to see the big picture Proficiency in data analysis, generating data insights Communication: Portuguese or Spanish and English proficiency. Demonstrated experience interpreting and presenting data to various audiences in an engaging and comprehensive, yet succinct manner Preferred Qualifications Strong domain of SQL End-to-end Operations Project Management experience.

About The Role Sales Representatives at Uber Eats bring the best local and regional small and medium restaurants to the Uber Eats platform. Who are we looking for? Someone who is natural at selling and knows the best local restaurants, passionate about food and technology, and enjoys negotiating. In this role you will lead the full sales cycle and sign partnerships with top local restaurants while being a champion for the Uber and Uber Eats brands. Your success in this role is measured by achieving and exceeding your monthly quota and proactively building your pipeline by managing and hitting the weekly metrics (cold-calls, emails, and field appointments). ---- What the Candidate Will Do ---- Own and manage a pipeline of local small and medium restaurants to sign new partnerships in your geographic region with a mix of cold-calling (at least 50 dials per day) and in-person meetings. Create a great first-impression and act as an ambassador of Uber Eats to develop long-term partnerships and clearly communicate the value of Uber. Manage contract negotiation to establish the foundation of a strong working relationship with our restaurant partners, including sustainable economics for both parties. Basic Qualifications Complete Bachelor's degree in Marketing, Business, Commercial, or related (or in the last year of career) English level intermediate (B1+) Preferred Qualifications Passionate about sales and about helping restaurants and merchants grow their business with Uber Eats Experience with Salesforce and Google Suite Good communicator and enjoy working on teams that value collaboration Willingness to roll up your sleeves and demonstrate persistence and perseverance, you aren't fearful of rejection or cold-calling Comfortable thinking on your feet, genuinely curious and like to ask questions Excited to learn - This is a great role to grow or build your career in sales No fear of picking up the phone - this role is 70% on the phone and 30% in the field

About The Role Global Intelligent Operations (GiO) is building the intelligence and automation capabilities that enable Uber to operate at scale with increasing autonomy. As AI Agentic Operations, you will own how insights translate into action across Operations by designing, rolling out, and scaling agentic workflows that automate or augment operational work. This role focuses on the operationalization of agentic systems . You will define how agents are orchestrated, how decision loops are structured, and how human oversight and guardrails are embedded so these systems are reliable, safe, and scalable. Your work ensures agentic solutions move beyond experiments and into sustained, day-to-day use across teams. This role sits at the intersection of Operations, Product, Engineering, and AI teams, and is ideal for someone who understands how complex systems behave in the real world. What You'll Do Design agentic workflows: Define how insights, signals, and recommendations trigger automated or assisted actions in Ops workflows. Own orchestration and decision loops: Establish patterns for agent coordination, escalation, retries, and human-in-the-loop oversight. Operationalize agentic systems: Partner with Product, AI/ML Engineering, and Ops teams to move agentic solutions from pilot to production. Set reliability and safety standards: Define guardrails, monitoring, and fallback mechanisms to ensure agentic systems behave predictably and responsibly. Drive adoption and scale: Work with Ops teams to embed agentic solutions into existing processes and ensure sustained usage. Measure impact: Track outcomes such as reduced manual effort, faster decision cycles, and improved execution quality. What You'll Need 3+ years of experience in operations, product operations, strategy & ops, automation, or a similarly execution-focused role. Demonstrated interest in AI systems and modern analytics, with the curiosity and discipline to keep up with a fast-moving AI landscape through reading, experimentation, and practical application. Experience owning or scaling complex workflows that involve automation, decision logic, or AI-enabled systems. Working experience with coding or analytical tools (e.g., Cursor, Python, notebooks, or similar) and comfort getting hands-on when needed. technical fluency and comfort partnering closely with Product, Data, and AI/ML Engineering teams. Proven ability to lead cross-functional initiatives in ambiguous environments. Strong communication skills, with the ability to translate complex systems into clear operational guidance. Preferred Qualifications Experience working with agentic systems, automation platforms, or decision engines. Familiarity with human-in-the-loop design, monitoring, and governance models. Comfort working across regions or globally distributed teams Analytical mindset with the ability to define and interpret operational success metrics.

Oportunidad para un Marketplace Fraud Manager, enfocado en mejorar procesos de detección y prevención de abusos en nuestra plataforma. Colaborarás con equipos multifuncionales para definir políticas y llevar a cabo investigaciones que fomenten un ambiente seguro y confiable para todos los usuarios.

About The Role The Uber Ads team is looking for a Senior Account Manager to join as a founding member of our growing Ad Sales organization. In this role, you will help build strong, mutually beneficial advertising partnerships with some of our most important restaurant brands while contributing to the growth and evolution of the Ads business. You will work closely with Client Partners and cross-functional stakeholders to define and execute account management strategies for a portfolio of leading global and regional brands. Through thoughtful collaboration and data-driven insights, you will support adoption of Uber's advertising solutions across Mobility and Delivery surfaces, helping partners achieve meaningful marketing and business outcomes. What You'll Do Partner closely with Ads Sales teams to develop and execute restaurant advertising strategies that align with partner objectives and exceed quarterly growth targets Build trusted relationships with key marketing decision-makers across brand, digital, and agency teams Develop a deep understanding of each partner's marketing goals, challenges, and success metrics, proactively recommending tailored solutions Participate in internal kickoff calls to align on campaign objectives, technical specifications, and execution requirements Monitor campaign performance proactively, identifying opportunities or risks and driving timely solutions Coordinate campaign launches, ongoing management, and reporting while setting clear expectations and maintaining strong stakeholder communication Identify opportunities to improve campaign performance and grow investment through clear, data-backed insights and recommendations Apply a strong analytical mindset to surface trends and translate performance data into meaningful partner narratives Act as the voice of the customer by sharing feedback, challenges, and product opportunities with internal product and operations teams Contribute to scalable best-practice playbooks that support Ads adoption across restaurant partners Navigate complex partner conversations with critical thinking, empathy, and creative problem-solving What You'll Need 5+ years of experience in end-to-end digital advertising account management supporting enterprise or large-scale clients Demonstrated experience managing complex advertising campaigns for sophisticated brands Strong track record of building relationships with senior marketing stakeholders, digital advertising managers, and agency partners Excellent analytical and problem-solving skills, with the ability to translate data into clear and actionable recommendations A proactive, ownership-driven mindset with the ability to anticipate challenges and independently drive solutions Comfort working in fast-paced, cross-functional environments while managing ambiguity and competing priorities Ability to use data effectively to quantify opportunities and influence decision-making Strong listening, communication, and organizational skills Bonus Points Experience using SQL or other programming tools to support deeper analysis Familiarity with AI tools that improve workflow efficiency and productivity Strong negotiation, forecasting, and strategic problem-solving capabilities A resourceful, results-oriented approach with comfort operating in dynamic and evolving environments

About The Role The Vehicles Strategy & Sustainability (VS&S) team supports LATAM markets by translating regional priorities into clear, scalable operational guidance across vehicle supply, fleet models, and sustainability-related initiatives. This role focuses on enabling better execution at scale through structured analysis, repeatable processes, and cross-functional coordination , helping markets improve vehicle availability, earnings viability, and operational quality without owning city-level outcomes or day-to-day partner management. What You'll Do Analyze operational and financial metrics (e.g., unit economics, earnings viability, performance by fleet model) to support regional recommendations and action plans. Implement, standardize, and maintain core analyses, dashboards, and operational processes used by regional and local teams. Support the testing, rollout, and scaling of new processes or tools, ensuring learnings are captured and applied consistently across markets. Partner with Product and Tech teams to support improvements to fleet tooling (e.g., Supplier Portal, APIs, self-serve capabilities), including framing problems and sizing impact. Coordinate with Central Ops, Local Ops, and cross-functional partners to ensure insights, priorities, and updates are communicated clearly and actionably. Identify operational risks and inefficiencies across markets, diagnose root causes, and support the development of practical solutions. Help structure insights that clarify where different vehicle or fleet models work, and under what conditions. Act as a reliable point of coordination to ensure information flows clearly between central teams and markets. What You'll Need 3 years of professional experience in operations, analytics, strategy, consulting, or program management roles. Strong analytical skills with experience interpreting operational and financial data to inform decisions (SQL is required). Data-Driven Mentality: Make strategic decisions based on data analysis and interpretation. Experience getting in the weeds of data, balanced with the ability to see the big picture. Fluency in English and Spanish or Portuguese, with the ability to communicate insights clearly and concisely. Preferred Qualifications Experience building or operationalizing repeatable processes, dashboards, or analytical frameworks across multiple markets. Exposure to Product or Tech collaboration, including supporting feature prioritization, launches, or tooling improvements. Strong project management and organizational skills, with the ability to manage multiple workstreams in parallel.

Uber Eats busca representantes de ventas para conectar restaurantes locales con nuestra plataforma. Se valoran habilidades de venta, pasión por la comida y la tecnología, y ganas de negociar. Impresionante crecimiento profesional y un papel clave en el ciclo de ventas.

About The Role The Driver Growth team's mission is to build the engine that powers it: the supply. As an Operations Manager within the Driver Growth team , you will lead regional efforts to scale our earner base and ensure that we can grow and remain our diverse 4-wheeler driver base. In this role, you will be the architect of our supply growth strategy-diagnosing onboarding bottlenecks, optimizing earner incentives, and delivering solutions to grow our varied Supply base, including Premium products. You will work closely with key regional and cross-functional stakeholders in Central Operations, Global Product, Community Operations, and Marketing. What The Candidate Will Do Strategic Supply Ownership: Lead regional efforts to scale 4-wheeler Premium supply across LatAm. You will proactively identify bottlenecks in earner growth and prioritize project-based initiatives that align with long-term strategic objectives. Project Management & Execution: Plan and organize complex, multi-faceted projects with cross-functional teams. You will define clear timelines, deliverables, and resource allocations to operationalize processes in a fast-paced environment. Growth Lever Efficiency: Identify and activate key levers-such as incentive structures and onboarding optimizations-to specifically onboard and incentivise drivers to engage in different products. You will balance aggressive acquisition with the efficiency of growth spend to ensure a sustainable Earner growth for our 4-wheeler portfolio. Data Analysis & Diagnostic Rigor: Get "in the weeds" of the data to perform deep-dive in Premium Portfolio growth metrics, Driver pain points and generate solutions and insights for actionable supply plans and evidence-based decision-making. Performance Monitoring & Diagnostics: Maintain a "pulse" on Earner engagement and performance of 4-wheeler Premium products. You will forecast and monitor OKRs, using data to spot operational gaps and trigger rapid-response improvement actions. Cross-Functional Leadership: Lead regional product forums to keep stakeholders from Marketing, Legal, and Product aligned and accountable for driver growth targets. Product Advocacy for Earners: Act as the voice of the LatAm market to Global Product teams. You will propose and launch new features or improvements designed to enhance the experience and efficiency of our 2-wheeler drivers. Process Optimization: Implement, optimize, and scale core analyses and earner-facing processes across LatAm, regularly reviewing performance to ensure high-quality work standards Basic Qualifications Education: We encourage people from all backgrounds to apply Years of Experience/Industries: 3+ years of professional and demonstrated experience Data-Driven Mentality: Make strategic decisions based on data analysis and interpretation. Experience getting in the weeds of data, balanced with the ability to see the big picture Proficiency in data analysis, generating data insights Communication: Portuguese or Spanish and English proficiency. Demonstrated experience interpreting and presenting data to various audiences in an engaging and comprehensive, yet succinct manner Preferred Qualifications Strong domain of SQL End-to-end Operations Project Management experience

About The Role Global Marketplace Operations sits at the heart of how our product scales worldwide. We connect Product, Regional Operations, and central teams to ensure new technologies launch smoothly, perform as intended, and deliver real business impact across diverse markets. We're looking for a Product Operations / Marketplace Strategy professional to become the global Product Champion for Courier Pricing Technology - one of the most critical levers in our marketplace. In this role, you'll own the performance, financial outcomes, and operational success of courier pricing models globally. You'll work across experiments, launches, and mature markets, turning data and market signals into decisions that directly impact reliability, courier experience, and marketplace efficiency. This is a high-ownership, high-visibility role where you'll shape how pricing technology scales, influence product direction, and partner closely with Product, Regional Ops, Finance, and Legal. What You'll Do Own Courier Pricing Performance (Global Scope) Own the end-to-end performance of courier pricing models, including key drivers such as ETDs/ATDs, guardrails, regulatory constraints, and competitive dynamics. Deeply understand local market differences and adapt global strategies to regional realities. Ensure pricing decisions balance financial targets, reliability, and courier experience. Product Champion & Rollout Lead Act as the primary operational owner for courier pricing product launches, experiments, and global rollouts. Evaluate financial and operational results of new features and experiments, translating learnings into clear recommendations. Build and continuously improve global playbooks, best practices, and operating models for pricing technology. Financial & Performance Management Track weekly Budget vs. Actuals (BvA) across pricing models and proactively flag meaningful deviations. Partner with Product and Regional teams to course-correct performance and unlock opportunities. Deliver clear, decision-ready insights that guide leadership and regional planning. Insights, Problem Solving & Strategy Produce weekly insights on marketplace reliability, volatility, and performance to inform allocation and pricing decisions. Combine quantitative analysis with qualitative inputs to identify root causes and growth opportunities. Lead pricing improvement initiatives that solve real marketplace pain points and shape the future product roadmap. What You'll Need Basic Qualifications 3+ years of experience in Strategy, Operations, Analytics, Consulting, Marketplace Operations, Product Operations, or similar roles. Bachelor's degree in Business, Engineering, Economics, Computer Science, or a related field. Strong SQL skills (required) - you're comfortable working directly with large datasets. Proven ability to turn complex data into clear, structured insights that drive action. Strong communication skills, with the ability to adapt messages for technical and non-technical audiences. Fluency in English. Nice to Have A curious, proactive, and solutions-oriented mindset; comfortable navigating ambiguity. Strong stakeholder management skills and the ability to influence without direct authority. Experience working in marketplace, tech, or product-led environments. Experience with Python. Why This Role Is Exciting You'll own a core marketplace lever with global impact. You'll work at the intersection of product, data, strategy, and operations. Your insights will directly influence product direction and regional performance. You'll gain exposure to senior stakeholders and complex, real-world marketplace challenges.

About The Role The primary goal and responsibility will be to ensure experience excellence for our customers in terms of various domains, including assortment, pricing, promotions, content, availability, and search. The Catalog Analyst works empirically, finding explanations and solutions in the data, through pilots and trial and error. Knows how to work in groups within catalog, business development, operations, or commercial partners. Knows how to set priorities, and acts fast and decisively. What The Candidate Will Do Data-Driven Insights: Extract actionable insights from available data in order to support local catalog excellency. Develop Processes: Develop and implement processes that empower our team to manage and improve KPIs. Collaboration: Collaborate closely with all other local teams to develop operational projects that drive catalog improvements, while understanding the business need. Preferred Qualifications Minimum of 2-3 years of business experience driving scaled operations, strategy, or project/program management. Advanced knowledge of Microsoft Office (Excel and PowerPoint mainly). Advanced SQL Skills. Proficient English speaker Bonus Points Prior experience working with catalogs at an e-commerce or technology company. Strong written and verbal communication skills in the local language and in English, to clearly communicate and drive consensus across technical and non-technical audiences. Problem solving mindset; ability to identify problems, determine the correct analysis to assess them and come up with solutions. Leadership skills; involve everyone needed to implement action plans. Teamwork is key. Organizational skills; be able to divide projects into small chronological tasks making sure to follow up and follow through. Be data driven and action oriented. Multitasking; leading more than one project at the same time. Good business and analytical logic; be able to foresee the impact of projects in different areas of the company. Understanding the context and impact of a project and being able to set priorities. Comfort with ambiguity, evolving priorities, and an ability to operate autonomously. Intermediate Python skills or other process automation toolings

About The Role As a Marketplace Fraud Manager, you'll play a key role in safeguarding the integrity of our platform by building and improving processes to detect, prevent, and reduce marketplace abuse across all Delivery business lines. You'll partner closely with cross-functional teams-including Product, Risk, Legal, and Operations, both regionally and centrally-to define and enforce policies, lead thorough investigations, and use data to uncover trends and address fraud at scale. Your work will directly influence how we create a safer, more trustworthy experience for all platform users. What You'll Do Monitor Trends: Analyze marketplace data to identify emerging abuse patterns and potential risks. Solve Complex Problems: Use a data-driven approach to detect unusual behavior, recommend solutions, and evaluate the best course of action. Implement Prevention Strategies: Design and execute scalable processes that reduce fraudulent activity and protect platform integrity. Collaborate Across Teams: Partner with Product, Legal, Operations, and Customer Support teams to align efforts and continuously improve fraud prevention mechanisms. What You'll Need Basic Qualifications Experience: a minimum of 3 years of experience solving complex analytical problems-ideally in tech, consulting, or a data-driven role. Analytical Skills: Proven ability to analyze large datasets to identify trends and generate actionable insights. Problem-Solving Mindset: Strong critical thinking skills with a structured, data-informed approach. Adaptability: Comfortable working in a fast-paced, evolving environment with shifting priorities. Technical Proficiency: Experience using tools such as SQL, Python, or similar for data analysis. Communication: Professional fluency in English and the ability to communicate clearly across functions and levels. Bonus Points Degree in a technical or analytical field such as Computer Science, Mathematics, Statistics, or Business Administration. Experience leading large-scale, cross-functional projects in international environments. Advanced proficiency in Python and libraries like pandas. Familiarity with data visualization tools like Tableau, Looker Studio, or Streamlit.

About The Role At Uber, we're transforming the future of retail by building the world's leading marketplace for on-demand local commerce. As part of the Global Merchant Operations team for Retail, you'll help deliver an exceptional experience for merchants on the Uber platform. You'll partner closely with merchants as they grow their business with Uber and create outstanding delivery experiences for customers. In this role, you'll help unlock growth for some of our largest Grocery & Retail merchants globally, enabling them to reach their full potential on Uber Eats. You'll shape strategy and lead operational initiatives that drive merchant success-optimizing growth levers, delivering high-impact operational projects, and strengthening engagement with our most strategic partners. To bring this vision to life, you'll collaborate with a broad range of stakeholders, including Leadership, Account Managers, Country Operations teams, Commercial Operations, Community Operations, Marketing, and Tech. This role blends strategic thinking, operational excellence, cross-functional collaboration, and commercial acumen. What You'll Do Enable Merchant Growth Translate business priorities into scalable tools, processes, and playbooks that help merchants grow on Uber-through both individual ownership and cross-functional partnership. Build Frameworks & Drive Operational Excellence: Scope, define, and deliver global merchant initiatives that advance strategy, unlock efficiencies, and create measurable impact. Define and Lead Strategic Vision: Partner across teams to shape the long-term approach to merchant growth. Identify the key processes, products, and initiatives required to deliver on that vision. Drive Cross-Functional Execution: Build strong relationships across commercial teams, operations, tech, and other partners to deliver results and move initiatives forward effectively. Communicate with Impact: Synthesize insights into clear, actionable recommendations. Lead internal reviews and facilitate discussions with global commercial teams and senior stakeholders. Basic Qualifications Bachelor's degree in Business, Economics, Engineering, or a related field At least 6 years of experience in strategy, operations, finance, consulting, or a related area Demonstrated experience defining and executing strategy, with the ability to translate business needs into scalable operational plans Strong analytical and problem-solving skills; experience using data to drive decisions and improve processes Experience building operational tools, frameworks, or processes that improve efficiency and outcomes Proven ability to manage cross-functional stakeholders and deliver complex programs end-to-end with strong attention to detail Excellent written and verbal communication skills, with the ability to engage both technical and commercial audiences Preferred Qualifications Master's degree in Business, Economics, Engineering, or a related field Experience in grocery and/or retail Experience working with B2B customers, including driving growth initiatives and supporting complex negotiations or deal processes Experience influencing and collaborating with senior leadership across global or cross-functional teams Track record of leading multi-stakeholder initiatives that shape organizational direction and ways of working Strong analytical skills, including advanced Excel/Google Sheets and SQL

About The Internship Operations are the heart and soul of Uber. These teams are bridging the gap between the virtual and the physical world every day by enabling movement. Movement of people, things, food, and more. We are looking for highly motivated problem-solvers who are passionate about Operations. You will work alongside Operations Managers and partner with teams across our Mobility or Delivery business. You will get the chance to work on impactful projects that involve analyzing data sets, providing creative solutions, and leaning into the execution. You will help support decision-making within your teams through your critical thinking, strategic analysis, and data-driven approach. What You'll Do Embark on a chance to reimagine the way the world moves by focusing on real-time, impactful projects Learn the vast inner workings of Uber - you will have a direct impact on Riders, Drivers, Consumers, Couriers, Restaurants and/or the Marketplace Solve key strategic problems through analytical frameworks and insights to advise the team on key decisions Experiment with new products and efficiencies aiming to improve our operations, spanning pricing, demand building, segmentation, customer operations, and much more Collaborate and engage with multiple functions across the business -operations, finance, policy, communications, product, marketing, legal, and customer support Eligibility Education: Enrolled in a Bachelor's degree program English proficiency: Able to present ideas in a comprehensive, yet succinct manner Available to work 30 hours a week for at least 6 months - hybrid mode (Tuesday, Wednesday & Thursday @the office) Work authorization in Chile - No visa sponsorship is available for internships Preferred Qualifications Communication: Using interpersonal skills and situational awareness to deliver information clearly to a variety of audiences Planning and Organization: Setting up and maintaining systems to structure appropriately and keep track of tasks and projects Problem Solving: Effectively resolving issues that involve people, things, and processes by using logic and common sense Stakeholder Management: Taking time to build meaningful relationships, earning the trust of others within the organization through strong situational awareness and reliability Teamwork: Demonstrates optimism, respects others, and works well in a team Skills: Knowledge of data analytics, SQL, and experience with statistical packages or basic programming skills (i.e. Python) is highly regarded Internships @ Uber We offer a competitive monthly internship allowance, Uber credits, and much more! You have the rare chance to create a global impact-we're moving real people and assets and reinventing transportation and logistics. We offer expansive mentorship from Uber employees to guide you through your internship experience and for you to build personal connections and friendships with hardworking people who share your passion for technology