Position for an experienced consulting professional to implement Oracle products and technology, showcasing independent judgment and expertise in customer engagements.

Job Description Sells a subset of product or services directly or via partners to a large number of named accounts/non-named accounts/geographical territory. Responsibilities Primary job duty is to sell business applications software/solutions and related services to prospective and existing customers. Manage sales through forecasting, account resource allocation, account strategy, and planning. Develop solution proposals encompassing all aspects of the application. Participate in the development, presentation and sales of a value proposition. Negotiate pricing and contractual agreement to close the sale. Identify and develop strategic alignment with key third party influencers. Qualifications Career Level - IC3 About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Job Description ¿Eres Generation Oracle? Generation Oracle es más que un programa de pasantías: es un movimiento cultural. Buscamos personas con el potencial de transformar no sólo Oracle sino también el mundo. No es necesario ser un experto en tecnología, lo importante es tu pasión por la innovación y tus ganas de aprender. Programa Comercial Tendrás la oportunidad de interactuar de manera directa con clientes y prospectos de diferentes sectores, realizando actividades estratégicas de prospección, investigación de cuentas y desarrollo de propuestas de valor. Generarás un impacto real creando un flujo constante de nuevas oportunidades. Este perfil es ideal para estudiantes del último y penúltimo año de todas las carreras o tecnicaturas que tengan interés por las ventas y deseen desarrollarse en la industria de la tecnología. Las actividades que realizarás de manera recurrente son: Elaboración de perfiles de contactosProspección de nuevos contactosLlamadas telefónicas, envíos de correos, LinkedIn como parte de un plan de toqueSeguimiento con Sales Development Management para control y avance de la operaciónReuniones con clientes y con vendedoresReuniones de proyección con equipos de ventasReuniones de equipo para seguimiento de número y estrategia Estamos buscando estudiantes que tengan y/o quieran desarrollar las siguientes habilidades: Fascinación por las ventasComunicaciónResilienciaGanas de aprender más sobre técnicas de ventas, productos, negociaciónDisciplina y organizaciónEmpatía y escucha activaSaber trabajar en equipoGestión del tiempoResolución de problemas genocl Career Level - IC0 Qualifications Career Level - IC0 About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Job Description ¿Eres Generation Oracle? Generation Oracle es más que un programa de pasantías: es un movimiento cultural. Buscamos personas con el potencial de transformar no sólo Oracle sino también el mundo. No es necesario ser un experto en tecnología, lo importante es tu pasión por la innovación y tus ganas de aprender. Programa Comercial Tendrás la oportunidad de interactuar de manera directa con clientes y prospectos de diferentes sectores, realizando actividades estratégicas de prospección, investigación de cuentas y desarrollo de propuestas de valor. Generarás un impacto real creando un flujo constante de nuevas oportunidades. Este perfil es ideal para estudiantes del último y penúltimo año de todas las carreras o tecnicaturas que tengan interés por las ventas y deseen desarrollarse en la industria de la tecnología. Las actividades que realizarás de manera recurrente son: Elaboración de perfiles de contactosProspección de nuevos contactosLlamadas telefónicas, envíos de correos, LinkedIn como parte de un plan de toqueSeguimiento con Sales Development Management para control y avance de la operaciónReuniones con clientes y con vendedoresReuniones de proyección con equipos de ventasReuniones de equipo para seguimiento de número y estrategia Estamos buscando estudiantes que tengan y/o quieran desarrollar las siguientes habilidades: Fascinación por las ventasComunicaciónResilienciaGanas de aprender más sobre técnicas de ventas, productos, negociaciónDisciplina y organizaciónEmpatía y escucha activaSaber trabajar en equipoGestión del tiempoResolución de problemas genocl Career Level - IC0 Qualifications Career Level - IC0 About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Oportunidad de pasantía en Oracle para estudiantes interesados en ventas y tecnología. Desarrolla habilidades en prospección, comunicación y trabajo en equipo mientras generas un impacto real en la industria.

Oportunidad laboral enfocada en la venta de software/soluciones a clientes en Chile, impulsando la innovación y la inclusión. Se busca un profesional con experiencia en gestión de cuentas y desarrollo de negocios en el sector financiero.

Job Description Sells a subset of product or services directly or via partners to a large number of named accounts/non-named accounts/geographical territory. Takes initiative and consistently drives tasks forward independently.Strong technology competence.Previous sales experience in Telecom Industry.Previous sales experience in Cloud Technology. Responsibilities Primary job duty is to sell technology software products and related services in a defined territory. Identifies, qualifies and closes new opportunities. Manages accounts including the entire sales process from business development prospecting and specifications through contract negotiations, signing, and post-sales support. Leverages the Oracle sales model to maximize revenue growth and increase local market share. Builds and expands business partner revenue and self sufficiency. Qualifications Career Level - IC4 About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Oportunidad para un(a) Ejecutivo(a) de Cuentas en Oracle, enfocado en soluciones de computación en la nube. Buscamos personas con visión estratégica, resiliencia y pasión por las ventas. Trabajarás con socios como Microsoft, Google y Amazon, impulsando la transformación digital para nuestros clientes.

Se busca vendedor para software empresarial que gestione cuentas y desarrolle propuestas de soluciones. Se requiere experiencia en negociación y alineación estratégica.

Se busca un vendedor de software tecnológico para dirigir ventas en un territorio específico, gestionando cuentas desde la prospección hasta el soporte post-venta.

Generation Oracle busca estudiantes apasionados por la innovación y el aprendizaje. Ideal para quienes desean desarrollarse como Consultores, aprendiendo sobre planificación y gestión de proyectos en tecnología.

Job Description ¡Usted y Oracle! Oracle se encuentra en uno de los momentos más entusiasmantes de su historia! Dotada de una base instalada de más de 400.000 clientes, que incluye las organizaciones más exitosas del mundo y equipada con soluciones líderes en Inteligencia Artificial (IA), IaaS, PaaS y SaaS, Oracle apoya a sus clientes para que aproveche los beneficios innovadores de la IA para enfrentar los desafíos de hoy y aprovechar las oportunidades de mañana. En los últimos años, algunas de las mayores empresas líderes en IA, como NVIDIA, Uber, xAI, Character AI, MOSAIC ML (ahora Databricks), Zoom, o Microsoft (para sus servicios de Bing), OpenAI, Meta han seleccionado las soluciones de IA de Oracle para proporcionar servicios innovadores a sus clientes. Construimos un equipo de creadores, innovadores, emprendedores y líderes para desbloquear posibilidades infinitas para nuestros clientes y socios con el poder de OCI. Ahora estamos buscando un (a) Ejecutivo (a) de Cuentas para Cloud para adquirir a gran escala nuevos clientes de IA en todo Latinoamerica. Descripción En este puesto, usted jugará un papel crucial en la identificación, desarrollo y adquisición de nuevos clientes empresariales de IA en Latinoamerica. Estas compañías están cambiando el mundo utilizando la Inteligencia Artificial para resolver problemas complejos. Roles & Responsibilities Identificar y involucrar a los fundadores/líderes de startups de GenAI recientemente creadas y respaldadas por Venture Capitals para: identificar sus desafíos/oportunidades técnicos y comerciales asignar esas necesidades a personas, tecnología, conocimiento, programas, relaciones en Oracle que podrían potencialmente ayudar y movilizar esos assets para trabajar en nombre de nuestros clientes startups. Desempeñar el papel de voz del startup, descubriendo, capturando y reportando patrones y aprendizajes de campo sobre oportunidades en relación con GenAI. Desarrollar y mantener relaciones con influenciadores clave en el ecosistema de startups centrados en GenAI (por ejemplo, Venture Capitals, aceleradoras, AI Partners y programas universitarios). Desarrollo de negocios – Identificar el potencial de negocios en IA en el territorio y construir una estrategia de Go-to-Market (GTM) para generar nuevo pipeline, Establecer relaciones con los posibles clientes Oracle, a menudo con su C-Level, enfocándose en la satisfacción del cliente y, por tanto, en el crecimiento del consumo y la renovación de contratos; Desarrollar y ejecutar un plan continuo de generación de nuevos negocios, enfocado en productos y soluciones de Inteligencia Artificial; Gestionar a los partners de IA que operan en el territorio; Coordinar y trabajar con los equipos relevantes para la atención al cliente final (p. ej.: arquitectura, ingeniería, operaciones, postventa, finanzas, otros ejecutivos de cuentas, etc); Desarrollar estrategias a corto, medio y largo plazo en los principales clientes; Informar, influir e contribuir al trabajo de otros colegas relacionados con GenAI en Oracle, incluyendo equipos de ventas, marketing, desarrollo de negocios, arquitectura e ingeniería de productos, contribuyendo al desarrollo de nuestra estrategia de GenAI. Producir contenido, storytelling de GenAI, conducir workshops y eventos para el ecossistema. Actuará como evangelista y especialista en el asunto de GenAI dentro de Oracle y externamente. Lanzar y ejecutar nuevas iniciativas y programas para satisfacer las necesidades de sus clientes con proyectos relacionados con GenAI. REQUISITOS Y HABILIDADES NECESARIAS Experiencia de 10 años vendiendo plataformas tecnológicas e infraestructuras de soluciones en un proveedor de nube, Conocimientos sólidos en machine learning, deep learning, Gen IA, GPU y servicios de IA en clientes es requisito, Experiencia en el trato a C-level y en la construcción de relaciones a largo plazo, Historial comprobado de éxito en proyectos grandes de datos y nube de IA con entregas exitosas, Excelentes habilidades escritas, de presentación y comunicación. Entendimiento profundo del panorama de la IA, incluyendo en ISV, jugadores líderes en IA y empresas de consultoría. Disponibilidad para viajar el 50% del tiempo; Inglés y Español avanzados; REQUISITOS Y HABILIDADES DESEABLES Experiencia en ventas en tecnología y/o soluciones similares; Conocimiento técnico de soluciones de Nube; Conocimiento de tecnologías disruptivas: Data, AI, GenAI, etc. Esta función es una oportunidad única para diseñar una estrategia de crecimiento en una de las tecnologías más emocionantes y disruptivas de nuestro tiempo. El éxito en este cargo requerirá que identifiques la mejor manera de aprovechar los recursos disruptivos de la IA y las oportunidades que estos ofrecen, utilizando las fortalezas existentes y la fuerte reputación en el mercado de Oracle, que ha apoyado el crecimiento de cientos de miles de clientes en todo el mundo para impulsar un crecimiento exponencial. La carrera en Oracle está definida por ti. Te otorgamos la libertad – y las habilidades – para escribir tu propia historia de éxito. Sea cual sea el camino que sigas, obtendrás experiencias de aprendizaje inestimables y estarás apoyado para realizar tu mejor trabajo. Qualifications Career Level - IC4 About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Se busca un arquitecto de soluciones en la nube con experiencia en Oracle y AWS, capaz de guiar la adopción de plataformas multicloud y ofrecer soluciones estratégicas a clientes y socios.

Se busca un experto en Oracle Database para ofrecer soporte técnico de alta calidad y gestionar entornos de bases de datos complejos. Se requiere al menos 6 años de experiencia en tecnologías de bases de datos Oracle y habilidades excepcionales de comunicación con los clientes.

Oportunidad para un Ingeniero de Servicios Avanzados en Oracle. Se requiere experiencia en computación en la nube, especialmente OCI, con habilidades en IaC utilizando Terraform y Ansible, y familiaridad con herramientas CI/CD. El candidato ideal debe tener habilidades de comunicación excepcionales y experiencia en arquitectura IT.

Se busca un Ingeniero de Soporte Avanzado Senior para resolver problemas críticos de clientes, liderar actividades técnicas y colaborar con equipos de Oracle y clientes en diversas tecnologías, principalmente Oracle Database y Cloud.

Job Description Sells a subset of product or services directly or via partners to a large number of named accounts/non-named accounts/geographical territory. Responsibilities Primary job duty is to sell business applications software/solutions and related services to prospective and existing customers. Manage sales through forecasting, account resource allocation, account strategy, and planning. Develop solution proposals encompassing all aspects of the application. Participate in the development, presentation and sales of a value proposition. Negotiate pricing and contractual agreement to close the sale. Identify and develop strategic alignment with key third party influencers. Qualifications Career Level - IC3 About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Job Description Sells a subset of product or services directly or via partners to a large number of named accounts/non-named accounts/geographical territory. Takes initiative and consistently drives tasks forward independently.Strong technology competence.Previous sales experience in Telecom Industry.Sales background in SaaS or Cloud applications preferred. Responsibilities Primary job duty is to sell business applications software/solutions and related services to prospective and existing customers. Manage sales through forecasting, account resource allocation, account strategy, and planning. Develop solution proposals encompassing all aspects of the application. Participate in the development, presentation and sales of a value proposition. Negotiate pricing and contractual agreement to close the sale. Identify and develop strategic alignment with key third party influencers. Qualifications Career Level - IC4 About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Oracle busca un Ejecutivo de Cuentas para Cloud encargado de identificar y adquirir nuevos clientes de IA en Latinoamérica, trabajando con empresas líderes que utilizan inteligencia artificial para resolver problemas complejos.

Oracle busca un Ejecutivo de Cuentas para Cloud que impulse la adquisición de nuevos clientes de IA en Latinoamérica, trabajando con empresas líderes en tecnología. El candidato jugará un papel clave en el desarrollo de estrategias comerciales y en la construcción de relaciones con altos ejecutivos para satisfacer sus necesidades en inteligencia artificial.

Oracle busca un Ejecutivo de Cuentas para Cloud en Latinoamérica, enfocado en la adquisición de nuevos clientes de IA. Se requiere experiencia en ventas de soluciones tecnológicas y habilidades en machine learning y deep learning.

Job Description As a Senior Advanced Services Engineer, you are expected to be an expert member of the project teams and be highly skilled in solving extremely complex (often previously unknown), critical customer issues. Performing the assigned duties with a high level of autonomy and reporting to management on customer status and technical matters on a regular basis, you will be expected to work with very limited guidance from management. Further, the Senior Advanced Services Engineer is considered by customers and Oracle employees to provide expert technical advice. Leading contributor individually and as a team member you are expected to deliver high quality technical expertise to Oracle customers through CSS projects and services. Work is non-routine and very complex, involving the application of advanced technical skills within the Oracle Middleware stack products. Because of substantial customer interfacing, a demonstrated ability to work with customers on an independent basis with exceptional communication skills, while consistently achieving the absolute highest levels of customer satisfaction. A Bachelor*s in Computer Science, Engineering or equivalent. You should have at least 4 years of related experience prior to taking this position. Experience with Oracle Middleware products is a requirement. Experience Installing, Configuring WLS and Oracle Identity Management are a requirement. Troubleshooting and programming skills will give you a plus. English both, Spoken and Written are highly desired. Career Level - IC4 Responsibilities As a Senior Advanced Services Engineer, you are expected to be an expert member of the project teams and be highly skilled in solving extremely complex (often previously unknown), critical customer issues. Performing the assigned duties with a high level of autonomy and reporting to management on customer status and technical matters on a regular basis, you will be expected to work with very limited guidance from management. Further, the Senior Advanced Services Engineer is considered by customers and Oracle employees to provide expert technical advice. Leading contributor individually and as a team member you are expected to deliver high quality technical expertise to Oracle customers through CSS projects and services. Work is non-routine and very complex, involving the application of advanced technical skills within the Oracle Middleware stack products. Because of substantial customer interfacing, a demonstrated ability to work with customers on an independent basis with exceptional communication skills, while consistently achieving the absolute highest levels of customer satisfaction. A Bachelor*s in Computer Science, Engineering or equivalent. You should have at least 4 years of related experience prior to taking this position. Experience with Oracle Middleware products is a requirement. Experience Installing, Configuring WLS and Oracle Identity Management are a requirement. Troubleshooting and programming skills will give you a plus. English both, Spoken and Written are highly desired. About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Job Description As a Senior Advanced Services Engineer, you are expected to be an expert member of the project teams and be highly skilled in solving extremely complex (often previously unknown), critical customer issues. Performing the assigned duties with a high level of autonomy and reporting to management on customer status and technical matters on a regular basis, you will be expected to work with very limited guidance from management. Further, the Senior Advanced Services Engineer is considered by customers and Oracle employees to provide expert technical advice. Leading contributor individually and as a team member you are expected to deliver high quality technical expertise to Oracle customers through CSS projects and services. Work is non-routine and very complex, involving the application of advanced technical skills within the Oracle Middleware stack products. Because of substantial customer interfacing, a demonstrated ability to work with customers on an independent basis with exceptional communication skills, while consistently achieving the absolute highest levels of customer satisfaction. A Bachelor*s in Computer Science, Engineering or equivalent. You should have at least 4 years of related experience prior to taking this position. Experience with Oracle Middleware products is a requirement. Experience Installing, Configuring WLS and OHS are a requirement. Troubleshooting skills will give you a plus. English both, Spoken and Written are highly desired. Career Level - IC4 Responsibilities As a Senior Advanced Services Engineer, you are expected to be an expert member of the project teams and be highly skilled in solving extremely complex (often previously unknown), critical customer issues. Performing the assigned duties with a high level of autonomy and reporting to management on customer status and technical matters on a regular basis, you will be expected to work with very limited guidance from management. Further, the Senior Advanced Services Engineer is considered by customers and Oracle employees to provide expert technical advice. Leading contributor individually and as a team member you are expected to deliver high quality technical expertise to Oracle customers through CSS projects and services. Work is non-routine and very complex, involving the application of advanced technical skills within the Oracle Middleware stack products. Because of substantial customer interfacing, a demonstrated ability to work with customers on an independent basis with exceptional communication skills, while consistently achieving the absolute highest levels of customer satisfaction. A Bachelor*s in Computer Science, Engineering or equivalent. You should have at least 4 years of related experience prior to taking this position. Experience with Oracle Middleware products is a requirement. Experience Installing, Configuring WLS and OHS are a requirement. Troubleshooting skills will give you a plus. English both, Spoken and Written are highly desired. About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Job Description Leading contributor individually and as a team member you are expected to deliver high quality technical expertise to Oracle customers through CSS projects and services. Work is non-routine and very complex involving the application of advanced technical skills within the Oracle Database technologies product set. Because of substantial customer interfacing you need demonstrated ability to work with customers on an independent basis with exceptional communication skills while consistently achieving the absolute highest levels of customer satisfaction. A Bachelor*s in Computer Science Software Engineering or equivalent is a must. You should have at least 6 years of related experience prior to taking this position. You must have working experience with Oracle Database Technologies. You should have proven solid experience installing, configuring and tuning Oracle Database RAC and Dataguard. English both Spoken and Written is a plus. Experience in Cloud is a plus. Career Level - IC4 Responsibilities Write and maintain technical documentation for procedures and configurations.Manage and monitor database environments to ensure optimal performance and availability.Configure, and maintain OCI and Exadata components.Implement and maintain backup, recovery, and disaster recovery solutions.Monitor and optimize resource utilization in OCI and Exadata environments.Perform patching, upgrades, and regular maintenance of database systems.Provide support and troubleshooting for database-related issues. About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Job Description Oracle Customer Success is seeking a dedicated and experienced Service Manager to join our dynamic team. This role is pivotal in ensuring our clients receive an exceptional service experience by acting as a key interface between customers and our internal technical delivery teams. The Service Manager will focus on robust incident and escalation management, customer advocacy, and upholding best practices in IT Service Management (ITSM), contributing directly to customer satisfaction, retention, and the overall success of our service delivery commitments. This is an excellent opportunity to become a vital part of Oracle Customer Success Services organization. You will play a key role in shaping the service experience for our valued clients, working alongside talented professionals in a supportive and dynamic environment focused on excellence and growth. Location: Zapopan, Jalisco (On Site) or Santiago, Chile (On Site) Career Level - IC3 Responsibilities Key Responsibilities: Service Management:Act as a central point of service contact in support of assigned customers. Deliver unified service management standards across engagements.Facilitate increased customer value and serve as a bridge between customer stakeholders and internal Oracle delivery functions (e.g., Support, Development, Cloud Operations, Engineering, Service Desk, Customer Success Services).Incident & Service Request Management:Proactively and reactively manage the flow of customer service requests/incidents, ensuring timely progression and resolution.Utilize established tools, processes, and best practices to effectively manage, track, and escalate incidents.Engage appropriate internal technical resolver groups to expedite issue resolution, ensuring clear ownership and action plans.Escalation Management:Serve as the primary service escalation point for customers.Triage escalation validity, assess business impact, and drive resolution, collaborating with specialized Escalation Managers when necessary.Coordinate and manage communications during major incidents.Service Management Standards & Improvements:Champion and enforce adherence to IT Service Management (ITSM) standards and best practices, particularly within the ITIL framework.Contribute to customer education on effectively engaging with our support services and navigating relevant policies for optimal outcomes.Ensure meticulous tracking and reporting of service performance, demonstrating progress and KPI achievement for service delivery reviews.Prepare and deliver service reports and deliverables.Team Collaboration:Ensure effective coordination, knowledge sharing, and alignment of Service Management standards.Customer Success:Provide service management focused support for the assigned Technical Account Manager.Partner closely with Account Managers, Client Success Managers, and Technical Account Managers to ensure a cohesive and supportive customer experience.Develop a deep understanding of the customer's business context, service requirements, priorities, and concerns.Participate in regular service review meetings with customers to discuss priorities, status updates. Required Qualifications & Experience: University Degree or equivalent practical experience.Proven experience (e.g., 3-5+ years) in a customer-facing service delivery, customer support, or technical support role within an IT environment.Demonstrable experience in Incident Management and Escalation Management.Solid understanding of IT Service Management (ITSM) principles and frameworks (ITIL Foundation certification or higher is strongly preferred).Exceptional proficiency in English (both written and verbal communication). Preferred Qualifications: Oracle Applications, Database or WebLogic experience.Proficiency in a second language relevant to our global customer base.Experience with Problem Management processes.Experience working within a large, global technology or managed services provider.Formal ITIL v3/v4 certifications beyond Foundation. Skills & Competencies: Customer Focus: Deeply customer-centric with a passion for service excellence.Communication: Outstanding communication, presentation, and interpersonal skills, with the ability to communicate effectively at all levels. Persuasive and clear in conveying information.Problem Solving & Analysis: Strong analytical skills with the ability to assess situations quickly, identify root causes (or facilitate identification), and drive resolution. Resourceful and creative in finding solutions.Process Orientation: Detail-oriented, process-driven, and focused on achieving measurable results and KPIs. Highly organized.Leadership & Drive: Self-driven, proactive, professionally mature, and committed to high performance and continuous improvement. Ability to work independently and take ownership.Collaboration: Excellent teamwork and collaboration skills, capable of working effectively within a multicultural, global team environment.Adaptability: Ability to manage multiple priorities, maintain focus under pressure, and adapt to changing situations. Fast learner. Onsite: About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.