ASUS is a multinational company known for the world’s best motherboards, PCs, monitors, graphics cards and routers, and is ranked by Laptop Mag as the best laptop brand in 2020. Along with an expanding range of superior gaming, content-creation and AIoT solutions, ASUS leads the industry through cutting-edge design and innovations made to create the most ubiquitous, intelligent, heartfelt and joyful smart life for everyone. With a global workforce that includes more than 5,000 R&D professionals, ASUS is driven to become the world’s most admired innovative leading technology enterprise. Inspired by the In Search of Incredible brand spirit, ASUS won more than 11 awards every day in 2020 and ranks as one of Forbes’ World’s Best Regarded Companies and Fortune’s World’s Most Admired Companies. Asus Chile is searching for a Key Account Manager to be part of the Retail team as full time member of the team. As a Key Account Manager at ASUS , you will work with cross functional teams with a wide range of tasks and activities directly related to management and accounts in Chile. This position requires interaction with clients, marketing, CPM, and Sales manager and management . To be successful in this role you are self-motivated, energetic, organized, detail oriented and passion on computer and technology. The ideal role will have exceptional communication and interpersonal skills, oriented on results. This role helps to bridge between the customers and product/development teams to increase ASUS Sales. This is a customer-facing role that requires cross-functional collaboration with Product Development, Engineering, Customer Support, Sales, and Customer Success teams. Essential Duties and Responsibilities: Gain expertise with assigned industry (SMB Enterprise) products and solution requirements.Align ASUS Sales with Architecture, Development, CTO, Business Unit, and other relevant teams as needed to accomplish account goals.Facilitate meetings with final accounts and reseller that will help trough the purchase processProvide direct communication with the customer, to explain the full purchase process and identify issues with possible resolution. Clearly and concisely address customer questions and requirements to follow up items.Responsible for providing customer input back into ASUS's roadmap and product planning processes in order to improve current and future product offerings and positioning as well as help identify new product opportunities or markets.Develop a clear understanding of ASUS's business practices, including pricing, forecasting, Terms & Conditions, Distribution and Business Code of Ethics.Manage relationships between ASUS and customers by establishing relationships with key individuals at the accounts.Identify and develop new opportunities within accounts.Coordinate product demonstrations and execute benchmarks to show product capabilities and ease of use.Understand competitor's strengths and weaknesses relative to the appropriate strategy.Develop trust relationships with ASUS portfolio of major clients to ensure they dont return to competition.Focus sales target and expected grow in SMB EnterpriseIdentify common issues/determine root cause, provide resolution, and seek continuous improvementContribute to product development, sharing insights from customers issues of previous products/deployments Qualifications and background Minimum five to eight years experiences in consumer electronic products and business operations Have successful experiences focusing on resellers in the market. Experience developing positive relationships and solving customer problems. Strong verbal and written communication skills Experience working in a fast-paced technology environment Proficient in PowerPoint and MS Excel. Ability to multitask and deliver with speed and little supervision. Strong aptitude for learning new methods and processes, dealing with complexity and understanding how to utilize them in a fluid environment. Self-starter and detail oriented. Clear ability to multi-task, learn and leverage a variety of applications Advanced English Level University or Bachelor's degree preferred.

ASUS Chile is hiring a full-time Technical Support Engineer TSD to enhance the service department. The role involves providing technical expertise, training, and performance monitoring for repair teams and service partners to ensure efficient repair processes and customer satisfaction.

ASUS is a multinational company known for the world’s best motherboards, PCs, monitors, graphics cards and routers, and is ranked by Laptop Mag as the best laptop brand in 2020. Along with an expanding range of superior gaming, content-creation and AIoT solutions, ASUS leads the industry through cutting-edge design and innovations made to create the most ubiquitous, intelligent, heartfelt and joyful smart life for everyone. With a global workforce that includes more than 5,000 R&D professionals, ASUS is driven to become the world’s most admired innovative leading technology enterprise. Inspired by the In Search of Incredible brand spirit, ASUS won more than 11 awards every day in 2020 and ranks as one of Forbes’ World’s Best Regarded Companies and Fortune’s World’s Most Admired Companies. Asus Chile is searching for a Key Account Manager to be part of the Retail team as full time member of the team. As a Key Account Manager at ASUS , you will work with cross functional teams with a wide range of tasks and activities directly related to management and accounts in Chile. This position requires interaction with clients, marketing, CPM, and Sales manager and management . To be successful in this role you are self-motivated, energetic, organized, detail oriented and passion on computer and technology. Job Responsibilities Essential Duties and Responsibilities: - Help and support incoming supply, forecast and inventory, competition and seasonality with customers. - Plan and follow up new product arrivals and make sure to be onshelf on time. - Follow up with each KAM the account strategy and product strategy for each account. - List products with CPM, BDM, and customers to communicate vision, roadmap, and best practices. - Coordinate product launches with CPM/BDM/MKT team - Be an expert with respect to the competition, customers and market - Guarantee Vendor Budget is fully executed and correctly executed and guarantee correct POEs - Guarantee all the Online & Offline strategy and actions are well executed. - CPOR Budget control for all Accounts - Set Promoter targets monthly and control KPI for each account - All internal, externals meetings Qualifications and background - Graduated in Commercial or Industrial Engineer. - above 3 years of working experience in a similar position and area. - Fluent spoken and written in English is required for the position. - Knowledge of KPIs - management of Sales indicators (visits, conversion, etc.). - Proactivity and commitment to the project. - Ability to work under pressure.