#wearehiring - Selection Process 2025 –Associate I (only Chile) Our client is a market leader in the ALSP business, combining the expertise of traditional law, the efficiency of ALSPs models, and the close business integration of In-house legal to deliver complex legal work at scale.     Our client works alongside corporate legal departments to solve for the ever-increasing demands and complexity of transactional legal work like contracting. We deliver better performance, better business and legal outcomes, and a better contracting experience.    Our clients span Fortune 500 companies including global banks, major pharmaceutical companies and large technology firms.   We are looking for a ASSOCIATE I - CONTRACT MANAGEMENT The Role: Our client is looking for a Full-Time Legal Associate to join us from a remote position based in Chile. As a member of our team, you’ll be responsible for supporting their client’s business by drafting and negotiating a wide range of contracts as part of a wider general support service to the client’s contracts management and procurement needs.  If you believe in being a team player, can collaborate and communicate well with technical and non-technical audiences while bringing a result-driven, focused, high energy, confident, curious, quirky, and most of all fun sense of self, then this is the place for you. The position will be engaged as a full-time exclusive labor/employee relationship according to applicable local laws.   Responsibilities: Be responsible for drafting and negotiating a wide range of Commercial Contracts.Working closely with our Client’s in-house legal departments on a range of matters such as international deals, bids, procurement, marketing, professional services, media, technology, publishing or consumer matters.Active caseload management – use of platforms, upload information and tracking different matters.Adhere to all our client delivery processes and commitments.Input and manage data on our client and client systems and keep them up to date, mainly contract lifecycle management software.Help develop contract templates, playbooks and other tools for use by the team.Be part of a team committed to continually improving our service to the client and adding value.  Essential Criteria: The required skills, knowledge, capabilities, and education for this role are: Law Degree and/or Legally Qualified.Legally eligible to work in Chile.Minimum of 3-4 years' experience of drafting and negotiating commercial contracts within a law firm, an ALSP, as part of an in-house legal team – ideally international experience.Advanced english proficiency written and verbal communication. Mandatory (the work is 100% in English language) – English test will apply to qualify.Strong attention to detail.Regular client-facing experience and extraordinary communication skills.Good commercial awareness, working directly with business managers.Strong working knowledge of Microsoft Office suite - especially Microsoft Word and previous experience with CLMs. You will work with systems of different kind, upload information, update reports, KPIs to comply with and have clear turnaround time obligations. You need to be adaptable, authentic, accountable, and values-driven, also flexible to work under EST US Timezones. You’re a team player who exhibits personal leadership and leaves things better than you found them. We’re looking for someone who always gives their best and inspires others to do the same. This role requires the legal knowledge to take instructions from our client, take appropriate action and serve as an escalation point on issues for more junior team members. It’s no small task. Salary expectation and benefits: 2,000USD to 2,500USD monthly net salary expectation, which will be defined according to the candidate level an evaluation. 4 holiday weeks per year40 hours workload per weekFully remotePrivate health insurance

Designation: Project Manager - CLM - Legaltech US Experience (years): 6+ years  Number of vacancies: 2  Location: Remote (LATAM/South America based)  Workdays: Monday to Friday  English Proficiency: Advanced = C1-2 Salary Expectation Range: 3,000USD - 3,500USD Monthly Net   The Opportunity:  Project Manager is an integral member of our technology team. The Project Manager is responsible for coordinating and completing projects on time within budget and scope, overseeing all aspects of projects, setting deadlines, assigning responsibilities, and monitoring and summarizing progress of the project.    What your day would look like?  Facilitate and support all scrum events: Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective. Responsible for ensuring the team adheres to Scrum theory, practice, and guidelines Communicate effectively, both internally and externally, working within the scrum team. Work with scrum team, as well as internal and external stakeholders, to influence and drive decision making and support the projects or product teamsEnsure that all projects are delivered on-time, within scope and budget Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility Ensure resource availability and allocation Develop detailed and comprehensive project plans to monitor and track progress Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques Measure project performance using appropriate tools and techniquesReport and escalate to management as needed Manage the relationship with the client and all stakeholders Perform risk management to minimize project risks Track project performance, specifically to analyze the successful completion of short and long-term goals Create and maintain comprehensive project documentation Develop spreadsheets, diagrams, and process maps to document needs    Required Criteria:  Knowledge of an agile framework or method (i.e., Scrum, Kanban), or understanding of software development Experience in project management for SaaS-based products Outstanding communication, facilitation, negotiation, and coaching skills Expert at refinement, story splitting, estimation, retrospection, and other scrum techniques Experience in facilitating meetings at multiple levels of an organization and an understanding of facilitation techniques Excellent written and verbal communication skills Solid organizational skills including attention to detail and multitasking skills    ________________________________________________________________________________________________ Designation: Customer Success Manager - CLM - Legaltech US Experience (years): 4+ years  No: of vacancies: 2  Location: Remote working (LATAM/ South America based)  Workdays: Monday to Friday  English Proficiency: Advanced = C1-2 Salary Expectation Range: 2,300USD - 3,000USD Monthly Net   The Opportunity: As a key member of our Customer Success team, this role is technically savvy, highly organized and for somebody that’s great at handling people. You will be accountable for managing the success of the full customer lifecycle and demonstrating best practices by consistently executing with excellence our standard processes and procedures and modeling and ensuring adoption for direct reports, if applicable. Equally comfortable liaising with C-level clients, you’ll drive value across each customer account within your territory by increasing adoption, growing revenue, enabling and procuring customer advocacy – all with a keen eye to retention. Reporting to the VP Customer Success, this role offers true career development potential for the right candidate.    What your day would look like?   Set the strategic tone, direction, and supervision of how the organization works with its clients. This includes overseeing client needs, staffing, strategy, and quality of work in accordance with organization issued process, policies and procedures. Support the customer success team to ensure quality execution that drives towards client’s business objectives and key metrics Management of customer expectations and be a focus point for customer issues Increase ARR across existing accounts through the execution of growth / upsell strategies Drive retention for each account through customer advocacy, increased usage and adoption strategiesTravel onsite to conduct client business meetings and trainings as required Ensure that all projects are delivered on-time, within scope Track progress of any project plans to ensure customer satisfaction – escalate and resolve as appropriateManage the relationship with the client and all key stakeholders, including the Economic Buyer and / or Executive SponsorEstablish and maintain relationships with third parties/vendors Requirements At least 4 years’ experience in a similar role Used to working remotely/independently. SaaS experience essential, legal services experience desirable Solid technical background, with demonstrable understanding of software development and web technologies Excellent client-facing and internal communication skillsExcellent written and verbal communication skills Regular domestic travel is required with occasional international travel Required    Required Competencies:  Self-starter with the ability to handle ambiguity, utilize robust problem-solving skills, demonstrate situational agility, manage parallel efforts, and communicate effectively Ability to influence through persuasion, negotiation, and consensus-building with senior level leaders, customers, and internal stakeholders. Knowledge managing in a SaaS environment Strong empathy for customers and their business challenges. Proven track record in the management of global service delivery operations Experience with Salesforce.com, JIRA, and other engagement tools is a strong plus. Excellent communication skills with customers and key executives. Ability to identify risks and dependencies and put in place plans to mitigate them.    Desirable experience:  Experience working with/presenting to C-level executives Business process management experience and expertise Proven track record of successfully managing customer relationships and results delivery    ________________________________________________________________________________________________ Why join Alster?    Opportunity to work in a fast-moving, high growth LegalTech SaaS company in the US A work culture that celebrates and encourage diversity A workspace imbued with empathy and purpose We believe in continuous learning. You will walk away acquiring more skills than you had when you joined us (this is a guarantee on us) We value transparency, flexibility and over responsiveness We are constantly striving to improve the work-life blend We believe in FUN at work. We take this very seriously and have FUN as one of our core values