About The Role

We're looking for a Strategy & Operations Manager to join the Delivery LATAM team and help shape the future of the consumer experience in the region. This role is ideal for someone with a strong analytical background, who's excited to work cross-functionally to unlock growth and improve operations.

You'll work with global and regional stakeholders across product, engineering, marketing, and operations, supporting markets in LATAM, while translating complex data into high-impact strategies.

This is a high-visibility role with direct influence on our product roadmap and growth efforts across LATAM!

What You'll Do

• Act as a Product Champion across key launches and improvements, serving as a link between regional markets and global product teams
• Partner cross-functionally with Product, Engineering, Legal, and Marketing to scope, test, and launch new features
• Analyze performance trends and uncover growth opportunities through SQL and structured problem solving
• Present actionable insights and recommendations to senior leadership
• Drive operational excellence and consumer satisfaction by improving internal processes and execution
• Support escalations, product feedback loops, and training needs across supported countries
  
  

What You'll Need

• Bachelor's degree in a quantitative or analytical field (Engineering, Economics, Statistics, etc.)
• 3+ years of experience in Strategy, Ops, Consulting, or related roles
• Strong problem-solving skills and experience working with cross-functional teams
• Proven ability to manage and influence stakeholders across regions and functions
• Strong written and verbal communication skills, with the ability to present to senior audiences
• Fluent in English
  
  

Preferred Qualifications

• SQL proficiency required
• Experience supporting product or feature adoption in multi-market environments
• Background in managing regional or global projects
• Comfort working in ambiguity and scaling initiatives
• Knowledge of experimentation (A/B testing), data interpretation, and stakeholder enablement