About The Role

Uber is transforming the future of Grocery & Retail by building one of the world's most efficient on-demand marketplaces for local commerce. As part of our Global Operations team, you'll play an important role in delivering a high-quality experience for merchants on our platform-supporting their growth while helping create great experiences for customers.

In this role, you'll collaborate with local operations and commercial teams around the world, as well as Grocery & Retail leadership and product teams. You'll lead impactful projects focused on improving merchant experiences, optimizing systems, and strengthening the processes and programs that power our platform.

This is a dynamic role that blends analytical thinking, strategy, and collaboration. We're looking for someone who is comfortable working in fast-changing environments, values teamwork, and uses data to guide thoughtful, practical decisions.

What You'll Do

• Champion the merchant experience: Improve Uber's data solutions to better support merchants and enhance the value we deliver
• Lead complex analyses: Conduct deep dives and root cause analyses across multiple data sources and teams to strengthen platform performance
• Drive strategy and insights: Turn analysis into clear, actionable recommendations and communicate them effectively to partners and leadership
• Manage impactful projects: Plan and deliver initiatives that improve merchant engagement, efficiency, and satisfaction
• Collaborate across teams:Partner with operations, product, legal, commercial, and leadership teams to align priorities and achieve shared goals
• Support product launches: Help execute product rollouts, especially those related to financial flows in Grocery &
• Retail, including testing, approvals, and post-launch support
• Focus on continuous improvement: Track performance and iterate on products and processes to create smoother merchant experiences over time
  
  

What You'll Need

Basic Qualifications

• At least 4 years of experience in business operations, analytics, or a related role
• Bachelor's degree in Business, Economics, Engineering, or a related field
• Strong analytical and problem-solving skills, with the ability to translate data into insights and action
• Experience addressing complex, cross-functional challenges with a focus on scalability and efficiency Advanced proficiency in SQL and Excel or Google Sheets
• Clear and effective communication and stakeholder management skills
• Proficiency in English (written and spoken)
  
  

Experience With Reporting And Invoicing Tools Preferred Qualifications

• Experience in the grocery and/or retail industry