What Makes Cloudbeds Unique

At Cloudbeds, we're not just building software; we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. From independent properties to hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-powered solutions that solve hoteliers' biggest challenges. Since our founding in 2012, we've become the World's Best Hotel PMS Solutions Provider and landed on Deloitte's Technology Fast 500 again in 2024, but we're just getting started.

How You'll Make an Impact

As a Senior Software Engineer on the Core AI Squad, you'll design, build, and operate customer-facing AI platform capabilities that power intelligent product experiences across Cloudbeds. This is a product engineering role focused on production AI systems, agentic workflows, evaluation, and observability - not an internal tooling role. You'll work primarily in Python while collaborating across our broader PHP and Java ecosystem, building systems where correctness, reliability, latency, cost, and model quality are core to the job. Your goal is to help Cloudbeds ship AI-powered customer experiences that are useful, trusted, scalable, and measurable.

Our Core AI Squad

The Core AI Squad owns the customer-facing AI platform infrastructure, agentic workflows, and evaluation and observability foundations that enable AI-powered experiences across Cloudbeds products. The team builds the production capabilities that let us evaluate models and providers for specific use cases, orchestrate tools and workflows, measure quality over time, and integrate AI safely into real customer journeys. You'll join a senior, product-minded group that values ownership, pragmatic architecture, fast learning, and strong collaboration across product, design, data, and engineering.

What You Bring to the Team

• 5+ years of software engineering experience.
• Strong proficiency with Python in production environments.
• Hands-on experience with agentic workflows.
• Familiarity with cloud infrastructure such as AWS.

What to Expect - Your Journey with Us

Behind Cloudbeds' revolutionary technology is a team redefining hospitality possibilities. We're 650+ employees across 40+ countries, bringing elite engineers and hospitality veterans together. If you're ready to work alongside brilliant minds in tech obsessed with using AI to transform a trillion-dollar industry, this is your chance.

Discover our Benefits

• Remote First, Remote Always.
• Fully Paid Parental Leave.

Everyone is Welcome - A Culture of Inclusion

Cloudbeds is proud to be an Equal Opportunity Employer that celebrates diversity.