Job Responsibilities:

• Serve as primary contact for FLSmidth clients, building trust-based relationships.
• Coordinate on-site activities to ensure quality standards and contractual adherence.
• Proactively address client needs and concerns, ensuring swift issue resolution.
• Monitor project progress, providing updates to clients and management.
• Lead on-site teams, fostering safety and continuous improvement.
• Develop strategies to boost customer satisfaction and achieve KPIs.
• Identify new business opportunities within existing accounts.
• Collaborate with sales, engineering, and service teams for seamless project delivery.
• Conduct site visits and client meetings to understand challenges.
• Prepare and present proposals and reports to stakeholders.
• Ensure compliance with policies and safety regulations.

Job Qualifications:

• Bachelor's degree in Engineering, Business Administration, or related field.
• 8-10 years of experience in account or project management in heavy machinery or industrial sectors.
• Proven record of managing complex client relationships.
• Strong understanding of project lifecycle management.
• Excellent communication and negotiation skills.
• Ability to lead cross-functional teams in challenging environments.
• Proficiency in project management software and Microsoft Office.
• Strong problem-solving abilities.
• Willingness to travel frequently, possibly internationally.
• Fluency in English; other languages a plus.
• Commitment to safety and environmental regulations.

Employee Benefits:

Access to a recognition platform to celebrate achievements and stay connected globally.