Hoy
Expira 24/08/2026
Senior Order Management (OM) Agent
Senior Order Management (OM) Agent
Overview
Join Expeditors, a global logistics leader that values its employees and fosters career growth. As part of our team, you'll manage international freight processes, ensuring efficient supply chain operations with a focus on customer service.
Our Mission
We recruit, train, and retain the very best logistics and technical experts worldwide. We love to promote from within - more than 50 percent of our employees have been with Expeditors for five years or more.
Job Description
Major Duties and Responsibilities:
- Ensure smooth and timely freight process flow
- Ensure accurate and timely data entry into our operating system
- Track and trace Order Management files
- Ensure timely clearance and delivery of freight for Import shipments
- Send documents timely and communicate arrival notices for Export shipments
- Bill clients and vendors accurately and timely
- Interact with customers to arrange international shipments
- Meet compliance with regulations and internal policies
- Look for efficiencies in department process flow
- Follow and update customers' standard operating procedures
- Meet KPI standards as per company guidelines
Qualifications
- 5+ years of related experience and/or training; or equivalent education and experience
- Understanding of ocean documentation process is a plus
- Proactive with strong organizational skills
- Good computer skills (Excel, Word, PowerPoint)
- Hazardous Materials certification preferred
- Fluent in English and Spanish
- Excellent organizational and time management skills
- Positive attitude and willingness to help
- Effective communication and interpersonal skills
- Exceptional Customer Service attitude
Additional Information
Expeditors offers excellent benefits:
- Health Plan: Medical
- Employee Stock Purchase Plan evaluation after 1 year
- Training and Personnel Development Program
- Growth opportunities within the company