📍 Remote (US Time Zones Preferred) | 💼 Full-Time

Drive outcomes. Deepen partnerships. Deliver long-term value.

We’re looking for a Senior Account Manager to lead post-sale relationships across a portfolio of high-value B2B clients. You’ll serve as the trusted advisor for each account—owning onboarding, driving adoption, and guiding clients toward success with our AI-powered solutions.

This role is perfect for someone who thrives in fast-paced environments, excels at relationship-building, and brings a strategic mindset to every interaction.

What You’ll Do

• Manage the full post-sale lifecycle: onboarding, adoption, expansion, renewal
• Build strong relationships with decision-makers and end users
• Conduct regular check-ins and success reviews to keep accounts on track
• Identify growth opportunities and partner with Sales on upsell strategies
• Act as the voice of the customer internally, advocating for client needs
• Track activities, risks, and outcomes in CRM systems
  
  

What You Bring

• 3–5+ years in account management, customer success, or strategic partnerships
• Experience managing B2B SaaS clients with complex workflows
• Excellent communication and stakeholder management skills
• Comfort working cross-functionally with product, sales, and support teams
• Familiarity with CRM tools (HubSpot, Salesforce), Slack, and Airtable
  
  

Why Join Us

• Be part of a fast-growing, fully remote AI company
• Help shape a high-impact customer success function
• Work with forward-thinking clients scaling through automation
• Influence product direction through direct client insights