Job Description

Senior SAP SD Consultant - Direct Store Delivery (DSD) Location: Santiago, Chile / Remote

Contract Type: Permanent / Project-based (specify as needed)

Experience Required: 7+ years

We are seeking a highly experienced and specialized Senior SAP SD Consultant with a minimum of 7 years of hands-on experience in Direct Store Delivery (DSD) processes. This role will involve working with a leading Consumer Packaged Goods (CPG) client, focusing on optimizing their sales and distribution operations within the DSD model.

Key Responsibilities

• Lead DSD Solution Design & Implementation:
• Serve as the primary functional expert for SAP SD in DSD scenarios, leading blueprinting, design, configuration, and implementation activities.
• Translate complex business requirements from the CPG client into robust and scalable SAP SD solutions, specifically tailored for DSD operations.
• Drive the integration of DSD processes with other relevant SAP modules (MM, FI, CO, LE) and external systems.
• Deep Functional Expertise in SAP SD DSD:
• Possess a profound understanding of standard SAP DSD functionalities, including visit planning, route accounting, truck stock management, presales, van sales, driver reconciliation, returns processing, and settlement.
• Configure and optimize pricing procedures, sales document types, delivery processing, billing, and customer master data within a DSD context.
• Troubleshoot and resolve complex issues related to DSD processes, ensuring seamless operations for the client.
• Process Optimization & Best Practices:
• Identify opportunities for process improvement and efficiency gains within the client's existing DSD operations, leveraging SAP best practices.
• Advise the client on strategic improvements, system enhancements, and new functionalities to improve their DSD effectiveness and profitability.
• Develop and execute comprehensive testing strategies, including unit, integration, and user acceptance testing, for DSD functionalities.
• Client & Stakeholder Management:
• Act as a trusted advisor, building strong relationships with business users, IT teams, and senior stakeholders at the client site.
• Facilitate workshops, conduct training sessions, and create detailed functional and technical documentation for DSD solutions.
• Guide and mentor junior consultants, fostering a collaborative and high-performing team environment.
  

Essential Requirements

• Minimum of 7 years of hands-on, end-to-end implementation experience as an SAP SD Consultant.
• Demonstrable, in-depth functional expertise in SAP DSD (Direct Store Delivery) processes and functionalities. This includes a strong understanding of relevant transactions, configurations, and data models specific to DSD.
• Proven experience working with Consumer Packaged Goods (CPG) or Fast-Moving Consumer Goods (FMCG) companies, understanding their unique sales and distribution challenges.
• Strong command of core SAP SD areas: Sales Order Processing, Pricing, Deliveries, Billing, Outputs, and Master Data (Customer, Material, Condition Records).
• Experience with integration points between SD and other SAP modules (MM, FI, CO, LE, PP).
• Ability to analyze complex business requirements, design effective solutions, and articulate them clearly to both technical and non-technical audiences.
• Excellent communication, presentation, and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.
• Fluency in English is required; Spanish proficiency is a strong plus given the client's location.
  
  

Highly Valued

• SAP Certifications in SD or relevant areas.
• Experience with SAP R3 (especially in areas related to Order to Cash and DSD in the new architecture). S/4HANA is a plus
• Knowledge of mobile solutions integrated with SAP DSD.
• Experience with SAP CRM or C/4HANA for customer interaction management.
  
  

If you are a seasoned SAP SD professional with a deep understanding of Direct Store Delivery in the CPG sector, and you're looking for an impactful role to leverage your expertise, we encourage you to apply!

About Us

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.