This is an Individual Contributor role- Not a leading role

Hybrid role. Las Condes-

English is a must, since this is

Commercial Negotiation Specialist (Leading SaaS Platform)

This is not a purely transactional role. We are seeking a high-impact, commercially astute negotiation specialist who owns the outcome of every renewal for a leading SaaS platform. You will be the commercial voice of our organization, responsible for protecting and growing our most valuable customer relationships.

You must possess the confidence, acuity, and presence to engage with sophisticated customer procurement teams and executive stakeholders, ensuring that the platform’s strategic value is fully realized in every agreement.

🎯 Must-Have DNA: The Commercial Go-Getter

The ideal candidate demonstrates a proactive, assertive, and accountable approach, treating every revenue outcome as a personal mission. You think and operate fluently and spontaneously in English, showcasing a distinct personality and confidence in every interaction.

• Unscripted Negotiation Prowess: Ability to think, speak, and react in real-time, demonstrating clarity, confidence, and spontaneity. Your communication is natural, non-robotic, and free from heavy reliance on filler phrases.
• Live Reframing & Pushback: The capacity to instantly pivot, negotiate, push back effectively, and reframe discussions live, especially when:
• The commercial or client scenario changes unexpectedly.
• The client becomes aggressive or introduces complex, new objections.
• Commercial Acumen: Deep, intuitive understanding of key commercial concepts:
• Value vs. Cost: Articulating and defending the ROI and strategic value we deliver, moving the conversation away from mere cost.
• Risk Framing: Effectively framing the financial and operational risks associated with non-renewal or down-sell.
• Trade-offs: Expertly managing commercial trade-offs to protect margin and ensure mutually beneficial outcomes.
• Presence & Assertiveness: A strong, confident presence that is never apologetic or overly passive. You possess a "blood-thirsty shark" mentality for protecting and expanding revenue.

💼 Responsibilities: Own the Outcome

You will be primarily responsible for the execution and successful outcome of the commercial renewal cycle for a dedicated portfolio of high-value customers using our SaaS platform.

• Renewal Ownership: Manage the entire renewal lifecycle, from initial engagement and value review through final commercial negotiation and contract signature.
• Revenue Protection & Growth: Aggressively pursue full-value renewals while identifying and partnering with Account Executives on expansion opportunities (upsells, cross-sells).
• Value Defense: Collaborate internally with Sales, Legal, and Finance to build robust financial and commercial justifications that defend price and value against competitive pressure and procurement scrutiny.
• Process Accountability: Maintain meticulous forecasting and accountability for all assigned commercial outcomes, ensuring accuracy and timely execution.

💡 Ideal Background Profile

We are looking for individuals who have historically owned a quota, revenue target, or commercial outcome as a primary job function.

• Experienced Negotiators: Former "Old-school" Account Managers or Renewal Managers with a proven track record of complex, high-stakes commercial negotiations.
• Commercial CSMs: Customer Success Managers who were explicitly responsible for owning, negotiating, and closing renewals or expansions and operated under a commercial quota or MBO.
• SaaS Environment Exposure: Experience operating within a fast-paced SaaS environment, accustomed to the commercial dynamics of subscription-based revenue.