Description

Ria Money Transfer, a business segment of Euronet Worldwide, Inc. (NASDAQ: EEFT), delivers innovative financial services including fast, secure, and affordable global money transfers to millions of customers along with currency exchange, mobile top-up, bill payment and check cashing services, offering a reliable omnichannel experience. With over 600,000 locations in nearly 200 countries and territories, our purpose remains to open ways for a better everyday life.

We believe we can create a world in which people are empowered to build the life they dream of, no matter who they are or where they are. One customer, one family, one community at a time.

About This Role

The Product Analyst UAT will be responsible for facilitating and supporting the user acceptance testing (UAT) phase within the digital product delivery cycle across the globe. This includes supporting the accuracy and functionality of development across the organization by coordinating user acceptance testing of digital projects and releases. They will work closely with our product delivery teams, DevOps, local teams and our business units to ensure that testing efforts are completed and meet requirements within the scope of the project.

Roles & Responsibilities

• Successfully lead the user acceptance testing (UAT) effort for projects and releases associated with the Ria Money Transfer mobile app and website.
• Be the one point of contact for testers during the UAT testing phase.
• Coordinate the creation of test plans and scenarios for each project and upcoming release cycle.
• Partner with QA and DevOps to determine environment, configuration, and deployment needs for the testing environments, potentially including regularly refreshing the lower environments with production data for improved testing.
• Setup/onboard testers, facilitate UAT test plan review meetings with stakeholders, track and report on testing progress, capture reported issues and ensure prioritization and/or resolution of high and critical issues are completed prior to release.
• Coordinate UAT with internal and external testing teams, including Product, and obtain approvals.
• Ensure settings are correct and confirmed with dev prior to UAT testing (ex. min app version, rollout version for a feature, country settings, etc…).

Position Requirements

• Thorough understanding and application of agile software development methodology along with applicable knowledge of the software development lifecycle (SDLC).
• Experience with software or tools for issue tracking, test case management and automation, and project management, preferably Jira (Atlassian product)
• Excels in fast-paced environments with frequently changing priorities by being agile and exhibiting reliable planning, organization, and communication skills.
• Persistent and results-focused; must be able to deliver results in an environment that requires a high tolerance for ambiguity.
• Work(ed) in the financial industry, with digital platforms (mobile, web) or direct to consumer (D2C or B2C)
• Results-oriented track record for writing test plans and/or coordinating projects from conception to delivery.
• Hands-on experience with project management tools (JIRA, Confluence).
• Strong verbal and written communication skills in English.

Perks & Benefits

• Annual salary increase review (for eligible employees)
• End of the year bonus (for eligible employees)
• ESPP (Employee Stock Purchase Plan)
• Paid day off for birthday
• 15 day vacation per year (counted as business days, Monday to Friday)
• Insurance guaranteed for employees (Health, Dental, Life Insurance)
• No fee when using RIA service/wire transfers

Ria Money Transfer is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Check out our website to learn more about the company at: http://www.riamoneytransfer.com/

The position responsibilities outlined above are intended to define the general contents and requirements to perform this job. It is not to be taken as a complete statement of responsibilities or requirements. This job description does not restrict the Company’s right to assign or reassign duties and responsibilities to this job as needed.