Department: Core - Business Infrastructure & Operations

Location: Santiago, Chile

Description

Aurora has an exciting opportunity to join our fast paced, growing company as the Office Manager based in Santiago. In this role, you will be responsible for overseeing the smooth and efficient running of the office and its administrative staff, providing strong and reliable support to company operations, and delivering operational excellence.

The ideal candidate will have a high level of confidence to co-ordinate all aspects of the office, providing high quality administrative and organisational support. You will have excellent interpersonal and communication skills and be confident dealing with individuals at all levels with sensitivity, tact, and diplomacy. You will be able to remain calm under pressure, work to tight deadlines, and demonstrate a pro-active approach to planning, delegating and prioritizing work.

The role formally reports into the Business Infrastructure and Operations Manager, LATAM and sits within the wider Core department which comprises the Business Infrastructure and Operations, People & Culture, Finance, and Legal teams.

To be successful in this role, you must be able to think bigger picture but at the same time you are not afraid to roll your sleeves up and get involved in the day-to-day operational work. In addition, you will need to be organised, efficient and have great attention to detail.

Aurora is establishing itself in Santiago, Chile, in 2025. We expect to start our operations in the country in March, and therefore, this professional will be deeply involved in the process of setting up our new unit in Chile.

Key Responsibilities

• Oversee and maintain office efficiency by maintaining appearance and uninterrupted function of common areas and office equipment, coordinating all facilities requirements, including responsibility for health and safety measures.
• Manage all aspects of the office's space/infrastructure planning (including but not limited to office moves and changes to desk/workstation layout) providing solutions as needed.
• Coordinate all aspects of the office's operational needs, with support and direction from other departments (People & Culture, Finance, IT) as needed
• Identify and fulfil office supply needs, cultivating, and managing supplier relationships.
• Provide direct administrative support as needed, including scheduling appointments, meetings, booking travel, mailing, and shipping packages.
• Manage and report on budget for local office activities and purchasing
• Act as a representative of Core in the local office, with the ability to triage and refer queries to relevant Core departments for specialist attention and resolution
• Assisting with central process as required by (and in partnership with) Core or other departments, eg salary sense check for payroll, new joiner onboarding, event logistics
• Define, understand and educate team on correct practices for operational tasks and processes, working with the BIO Manager or central teams where appropriate (eg, expense policy, booking travel, meeting room use)
  
  

Required Attributes

Skills, Knowledge and Expertise

• Previous experience in an international company in an operational role, ideally in a professional services industry
• Relevant experience across multiple administrative roles, ideally in project management, finance, consulting, start-ups, or other relevant industry track.
• Attention to detail, excellent coordination, time management and organisational skills.
• The ability to draft correspondence and to produce well-presented reports, guidance, and instructions.
• Strong team player with excellent interpersonal skills and the ability to build effective relationships at all levels.
• Adept at managing a varied workload with the ability to multi-task and re-prioritise in a fast-paced and demanding environment.
• Experience managing complex diaries.
• Ability to use initiative, forward think and work under pressure, with a willingness to proactively take on new tasks.
• Advanced Microsoft Office skills, particularly Outlook (diary management), MS PowerPoint, Excel & Word.
• Written and spoken fluency in Spanish (C2 level)
• Proficiency in English (C1 level)
  
  

Desirable Attributes

• Knowledge of local employment law and practices
• Proven work experience managing an end to end an office move and refurbishment project.
• Experience with spreadsheets, database management, or financial reporting
  
  

To apply, please submit your CV in English and your salary expectations.

Benefits

• The opportunity to substantially influence major decisions in the energy sector
• The opportunity to grow into an industry expert
• A dynamic, fast thinking, and supportive environment
• A fun, informal and international work culture
• A competitive compensation package and benefits.
• Access to regular coaching and mentoring sessions and the opportunity to learn from experienced professionals.
• Access to the Aurora Academy, our training programme offering a range of opportunities to develop your skills.
  
  

At Aurora we will consider all requests for flexible working. For most roles, the following types of flexibility are usually possible: a hybrid model of remote and in-office working, part-time hours and flexible start and finish times. Please talk to us at interview about the flexibility we could offer and we will explore what's possible for the role.

The Company is committed to the principle that no employee or job applicant shall receive unfavourable treatment on grounds of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership and pregnancy and maternity.

• Nivel de antigüedad: Intermedio
• Tipo de empleo: Media jornada
• Función laboral: Administración
• Sectores: Petróleo y gas