Expeditors

Expeditors

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4 días
Expira 03/12/2026

Ocean Export Customer Service

Ocean Export Customer Service

About Us

At Expeditors, we value our employees who in turn provide outstanding service to our customers. We are a Fortune 500 company with a strong global presence, fostering a professional yet friendly work environment.

Our Mission

We prioritize recruiting, training, and retaining top logistics talent. Our internal advancement rates are impressive, with over 50% of employees staying with us for five years or more.

Job Description

Scope of Position: Ensure timely and accurate movement of freight and information while delivering exceptional customer service within the Ocean Export Department.

Major Duties and Responsibilities

  • Maintain smooth freight process flow
  • Perform accurate data entry into our operational system
  • Track and trace Ocean Export files
  • Ensure compliance with government regulations
  • Seek best practices to enhance efficiency
  • Update customer standard operating procedures in DLSOPs
  • Manage timely communications with stakeholders
  • Escalate issues to management as necessary

Requirements

Education and Experience:

  • Minimum 1 year of experience in Ocean Export at a Freight Forwarding company
  • Proficient in Microsoft Office Suite
  • Able to work under pressure and adapt to changes
  • Strong attention to detail and organizational skills
  • Effective communication skills, especially in English

Training Requirements

  • Complete 52 hours of training per year, including management and leadership training

Additional Information

Expeditors offers excellent benefits, including:

  • Medical health plan
  • Employee Stock Purchase Plan after 1 year
  • Comprehensive training and development programs
  • Opportunities for growth within the company