4 días
Expira 03/12/2026
Ocean Export Customer Service
Ocean Export Customer Service
About Us
At Expeditors, we value our employees who in turn provide outstanding service to our customers. We are a Fortune 500 company with a strong global presence, fostering a professional yet friendly work environment.
Our Mission
We prioritize recruiting, training, and retaining top logistics talent. Our internal advancement rates are impressive, with over 50% of employees staying with us for five years or more.
Job Description
Scope of Position: Ensure timely and accurate movement of freight and information while delivering exceptional customer service within the Ocean Export Department.
Major Duties and Responsibilities
- Maintain smooth freight process flow
- Perform accurate data entry into our operational system
- Track and trace Ocean Export files
- Ensure compliance with government regulations
- Seek best practices to enhance efficiency
- Update customer standard operating procedures in DLSOPs
- Manage timely communications with stakeholders
- Escalate issues to management as necessary
Requirements
Education and Experience:
- Minimum 1 year of experience in Ocean Export at a Freight Forwarding company
- Proficient in Microsoft Office Suite
- Able to work under pressure and adapt to changes
- Strong attention to detail and organizational skills
- Effective communication skills, especially in English
Training Requirements
- Complete 52 hours of training per year, including management and leadership training
Additional Information
Expeditors offers excellent benefits, including:
- Medical health plan
- Employee Stock Purchase Plan after 1 year
- Comprehensive training and development programs
- Opportunities for growth within the company