If this sounds like you, we’d love to hear from you!

Job Overview

We’re looking for a proactive, detail-obsessed International e Commerce Ops Associate to support the daily execution of our e-commerce roadmap. This is a hands-on role ideal for someone who is a self-starter, comfortable taking initiative, and eager to learn how a fast-moving e-commerce team operates.

You’ll help with our Shopify storefronts (US + International), audit pages for accuracy, support website updates, and ensure our digital experience is polished, up-to-date, and conversion-ready.

The ideal candidate has experience working in Shopify with an e-commerce brand, thrives on organization, and loves solving small problems before they become big ones.

Job Responsibilities

Product Description Pages (PDP) Setup & Auditing:

• Create and update PDPs with accurate product info, pricing, SKUs, and imagery.
• Regularly audit product pages for errors, inconsistencies, or missing details.
  
  

Performance Landing Page (PLP) Setup

• Help build PLPs for marketing campaigns and promotions.
• QA pages for correct links, pricing, copy, and creative assets.
  
  

Website Maintenance

• Update site content, promotions, banners, and product launches.
• Support execution of the ecommerce roadmap through daily tasks and updates.
• Test new features and flag issues before and after deployment.
• Process and implement AI translations for international store content.
  
  

Bug Support & Issue Resolution

• Proactively check for broken links, site bugs, or content issues.
• Document and escalate problems to the Tech team; track until resolved.
  
  

Collaborate With Cross-Functional Teams

• Partner with marketing, product, creative, and CX teams to keep the site aligned with campaigns and launches.
• Assist with updates across international storefronts and multi-store setups.
  
  

Reporting & Operational Support

• Run weekly reports (site performance, QA checks, product accuracy, etc.).
• Maintain clean documentation for updates and recurring processes.
  
  

Qualifications & Experience

• 1–3 years of experience in e-commerce, website operations, digital merchandising, or similar roles.
• Experience working with Shopify and e-commerce brands strongly preferred.
• Experience supporting international storefronts or multi-store Shopify setups is a plus.
  
  

Technical Skills

• Strong understanding of e-commerce fundamentals and customer experience best practices.
• Experience working in Shopify and supporting multi-store e-commerce websites (preferred).
• Basic knowledge of SEO as it relates to PDPs and category pages.
• High attention to detail with strong auditing, QA, and problem-solving skills.
• Comfortable with spreadsheets and running reports (Google Sheets/Excel).
• Strong written and verbal communication skills.
• Ability to manage multiple tasks in a fast-paced, startup environment.