Job Overview

Join Job Duck as an Intake Specialist, becoming the first point of contact for potential clients seeking immigration legal services. In this role, you will handle incoming calls, schedule appointments, and guide prospects through the intake process with professionalism and empathy.

Key Responsibilities

• Preparing and submitting daily reports using Google Sheets
• Maintaining a high level of customer service and professionalism
• Answering all incoming calls promptly and professionally
• Converting leads into clients through effective communication and follow-up
• Collecting payments via the provided link
• Proactively informing clients about the fee
• Tracking pipeline and intake progress accurately
• Scheduling new appointments using Google Calendar

Qualifications

• 1-2 years experience in Immigration Law
• Sales and client conversion
• Customer service excellence
• Active listening and clear communication
• Tech-savvy and adaptable
• Detail-oriented and organized
• Ability to follow up consistently
• Comfortable speaking with clients in Spanish and English
• Reliable computer setup and quiet remote work environment

Benefits

• Monthly compensation of 1150 USD to 1220 USD
• Paid time off and annual bonuses
• 100% Remote, Full-Time position
• Opportunities for professional development
• Support from our team

Application Process

Ready to plunge in? Apply now and ensure adherence to all application instructions.

Note: Every candidate must pass each step of our application process to join our team.