About Pyramid Global Hospitality

Pyramid Global Hospitality is a leading company in hospitality management with over 200 hotels and resorts and 18,000 associates. Our commitment to exceptional service and operational excellence sets us apart.

Your Opportunity

Join our Front Desk team as a Front Desk Supervisor. We are looking for individuals who are team players, skilled in offering excellent customer service, and eager to support both guests and team members.

Your Role

• Guide guests in discovering their ideal experiences.
• Deliver outstanding customer service with genuine engagement.
• Oversee check-in procedures, ensuring all requests are met.
• Resolve issues effectively, creating memorable experiences.
• Supervise daily operations and train new team members.
• Coordinate with Maintenance and Housekeeping for efficient service.

Qualifications

• Flexible availability including nights and weekends.
• High school diploma or equivalent.
• Previous hotel or resort experience is preferred.
• Strong desire to impact others positively.
• Outgoing personality with strong communication skills.

Compensation

Pyramid Global Hospitality is an equal opportunity employer, committed to diversity and creating an inclusive environment for all staff. Compensation is based on various factors including experience and location.