Role Overview

Serve as the on-site technical lead for robotic system deployments and support. Coordinate with project teams, vendors, contractors, and customers to ensure smooth installation, testing, and operations of autonomous robotic systems.

Key Responsibilities

• Lead and supervise onsite contractors; ensure quality, safety, and timelines.
• Plan and execute site implementations, schedules, and resource coordination.
• Perform hardware inspections, system setup, and pre-deployment testing.
• Support SIT, UAT, and performance testing activities.
• Troubleshoot and resolve hardware issues remotely and onsite.
• Document issues, fixes, and best practices.
• Deliver training to customers and service partners.

Requirements

• Experience with warehouse, manufacturing, or automation installations.
• Strong coordination with customer operations, IT, and site teams.
• Hands-on hardware troubleshooting skills.
• Excellent communication and problem-solving abilities.
• Willingness to travel extensively (up to 80%+).

Preferred

• Degree or equivalent experience in electrical/mechanical engineering.
• PLC or HMI experience (Allen Bradley / Siemens a plus).
• Exposure to robotic or automated systems.
• English or Mandarin proficiency.