Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to accomplish their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.

Job Description

Support all processes within the Data Management department as a team member. You will work in an operational capacity with new data furnishers reporting to Experian for the first time, develop an understanding of data loading principles and best practices, follow best practices and established processes, and collaborate with team members for technical growth and understanding.

Main Responsibilities

• Engage with data furnishers, both written and verbally, setting them up to report data, troubleshooting issues, validating submitted data or building project work.
• Work with internal partners.
• Participate in scrum meetings to review escalations, worst cases, and any blockers that limit the ability to perform assigned responsibilities.
• Escalate issues to senior team members while managing the issue resolution.
• Research reporting history before and during all work related to data furnishers.
• Field support calls directly from data furnishers and other internal personnel.
• Enroll in and pass assigned training that is within the role's responsibilities.
• Participate in internal project and change acceptance testing.
• Provide input in weekly change reviews and in areas that require processing or procedural enhancements.
• Help with operational escalations.
• Troubleshoot data loading errors and inconsistencies while following the established processes.
  
  

Qualifications

• 2+ years of related work experience in data management.
• Proficiency in English (reading, writing, speaking).
• Proficiency in data management technologies (e.g., SQL, ETL tools, data quality tools).
• Experience with cloud-based data management solutions.
• Manage and analyze large datasets.
  
  

Additional Information

Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.