Build Your Future with Sovos

If you're seeking a career where innovation meets impact, you've come to the right place. As a global leader, Sovos is transforming tax compliance from a business requirement to a force for growth while revolutionizing how businesses navigate the ever-changing regulatory landscape.

The Work You'll Do

As a Collections Analyst at Sovos, you'll be at the heart of our global financial operations, ensuring the smooth flow of revenue that powers our mission to transform tax compliance worldwide.

More Specifically, You Will

• Contact customers proactively to ensure timely payment of accounts.
• Build and maintain positive customer relationships while upholding Sovos standards.
• Investigate and resolve reconciliation discrepancies for customer accounts.
• Respond promptly and professionally to customer inquiries in both English and Spanish.
• Work independently on complex accounts while contributing actively to team initiatives.
• Track and process refunds for customers with credit balances.
• Research and resolve disputes on customer accounts.
• Prepare comprehensive reports including budgeting and forecasting for collections.
• Support additional accounting tasks and special projects.

What We Need From You

• Proven experience in Accounts Receivable and Collections.
• Advanced Excel skills with ability to work with large datasets.
• Strong organizational abilities and self-motivation.
• Excellent problem-solving skills.
• Outstanding documentation, research, and analytical capabilities.
• Bilingual proficiency in English and Spanish.
• Experience with ERP systems and comfort learning new technologies.

What Does Sovos Offer You?

• Comprehensive Health Benefits.
• Meal Vouchers to assist with food expenses.
• Bi-Weekly Meeting Free Days.
• Mentoring Programs.
• Globally recognized Training and Development programs.
• Virtual English Club through Rosetta Stone, and more!

Company Background

Sovos is a global provider of tax, compliance and trust solutions and services that enable businesses to navigate an increasingly regulated world with true confidence. Founded in 1979, Sovos has operations across the Americas and Europe.