Job Title:

Client Support Agent

Location:

United States, United Kingdom, Australia, New Zealand, Mexico, Caribbean Islands, or Europe

Job Type:

Full-time / Remote

Job Description:

Join Xperience Xscape Travels as a Client Support Agent! We are looking for friendly and coachable individuals to provide excellent support to our customers. No prior experience needed — we offer full training. Your role will be to handle customer inquiries, resolve issues, and ensure our clients have a smooth experience with our travel services.

Responsibilities:

• Respond to customer inquiries via phone, email, and chat
• Resolve issues related to bookings, cancellations, and changes
• Provide information about travel products and services
• Handle customer concerns in a professional manner
• Maintain detailed records of customer interactions
• Ensure all customer support requests are addressed promptly and professionally
• Follow up on customer feedback to ensure satisfaction

Requirements:

• Must be coachable and eager to learn
• No experience required — full training provided
• Strong communication skills and professional phone etiquette
• Must be located in the USA, UK, Australia, New Zealand, Mexico, Caribbean Islands, or Europe
• Basic computer and internet proficiency
• Ability to multitask and manage time effectively

What We Offer:

• Full training provided
• 100% remote work
• Flexible schedule
• Competitive pay
• Growth potential in a growing company