Location: Remote (working hours: 9 AM – 5 PM Pacific Time)

Salary: $5,000/month

Vacation: 20 paid vacation days + 4 religious holidays

About the Company

• Our client is a fast-growing U.S. startup in the solar energy industry, helping construction firms and installation companies accelerate solar deployments.
• They remove the biggest bottlenecks in the process — from permits and supply chain coordination to administrative workflows — enabling partners to scale efficiently and deliver projects on time.
• If you thrive in dynamic, high-growth environments and want to be part of a team driving the clean energy revolution, this role is for you.

About the Role

• We’re looking for a Client Operations Manager who combines strategic thinking with hands-on execution.
• You’ll manage end-to-end client operations, ensure smooth delivery, and act as the primary bridge between clients and internal teams.
• This role is ideal for someone who enjoys both big-picture process optimization and day-to-day execution, ensuring every client feels supported and every project moves forward without friction.

Key Responsibilities

• Oversee and manage daily client operations for ongoing solar projects.
• Act as the main point of contact for clients, ensuring clear communication and timely delivery.
• Identify and resolve operational challenges, improving processes across departments.
• Coordinate between teams handling permitting, procurement, logistics, and administration.
• Lead client onboarding, process training, and relationship management initiatives.
• Create and maintain SOPs, project documentation, and progress reports.
• Monitor project KPIs, budgets, and performance metrics.
• Partner with leadership to scale internal systems and client-facing workflows.

Requirements

• 4–6 years of experience in operations, client success, or project management.
• Proven track record managing clients or projects in fast-moving environments (solar, construction, SaaS, or tech preferred).
• Startup experience is a huge plus – we’re looking for someone comfortable working with speed, ambiguity, and ownership.
• Exceptional communication and relationship-building skills.
• Strong organizational ability and attention to detail.
• Tech-savvy: proficient with Google Workspace, Asana/ClickUp, CRMs, and reporting tools.
• Fluent in English (written and spoken).
• Problem-solving mindset and a proactive, “get-things-done” attitude.

What We Offer

💰 $5,000/month base salary (USD)

🕘 Remote work aligned with 9 AM – 5 PM Pacific Time

🌴 20 paid vacation days + 4 religious holidays

💡 High-growth startup environment with real career advancement opportunities

🌞 Mission-driven team shaping the future of clean energy

📈 Direct access to leadership and visible impact across operations

💬 Collaborative culture that values initiative, accountability, and transparency

🧘‍♂️ Wellness & development allowance (for courses, coworking, or fitness – negotiable based on experience)