About the Role

As a Client Onboarding Specialist, you will be instrumental in assisting new customers with their onboarding process, ensuring a smooth transition to the WeTravel platform.

How We Work

Our team supports customers by migrating essential content and providing personalized training sessions, helping them feel confident in using our services.

Why You Should Apply

• Fluent in English, with bonus points for additional languages.
• Passionate about educating customers and driving commercial success.
• Organized and able to work independently in a remote environment.
• Enjoy onsite client visits and setting them up for success.

Bonus Points

• Experience in travel tech or SMB-focused SaaS.
• Familiarity with tools like HubSpot and Slack.
• Experience in onboarding or customer success roles.

Weekly Responsibilities

• Partner with sales to prepare clients for success.
• Address potential issues proactively.
• Conduct training and manage multiple projects effectively.

Benefits

• Full-time contract with unlimited paid time off.
• Annual visit to Amsterdam for a unique team experience.
• Paid family leave and volunteer days.

Equal Opportunities

WeTravel is committed to diversity and inclusion, welcoming applicants from all backgrounds.