Description

Ria Money Transfer, a business segment of Euronet Worldwide, Inc. (NASDAQ: EEFT), delivers innovative financial services including fast, secure, and affordable global money transfers to millions of customers along with currency exchange, mobile top-up, bill payment and check cashing services, offering a reliable omnichannel experience.  With over 600,000 locations in nearly 200 countries and territories, our purpose remains to open ways for a better everyday life.

We believe we can create a world in which people are empowered to build the life they dream of, no matter who they are or where they are. One customer, one family, one community at a time.

About This Role

This role will be responsible for managing monetary transactions efficiently and accurately. This role involces customer servie, payment processing , cash management and resolving queries related to transactions issued by the company´s clients.

Roles & Responsibilities

• Process money transfer quickly and accurately
• Handle cash, ensuring accuracy in the recording of each operation
• Provide exceptional customer serviec, responding to inquiries and resolving issues related to sending money
• Assist costumers in the process and sending and receiving money, providing the necessary information about products and services
• Identify and report any suspicious or fraudulent activity according to established company procedures
• Carry out the opening and closing of cash, ensuring the correct reconciliation of funds received and managed
• Maintain accurate and up-to-date records of all transactions made day to day
• Collaborate with other team members to ensure efficiency and effectiveness of operations
  
  

Position Requirements

• Excellent customer service and communication skills
• Ability to handle cash and perform mathematical calculations accurately
• Detail orientation and ability to work under pressure
• Basic computer knowledge
• Ability to work in a multicultural and dynamic environment
• Minimum of 1 - 2 years of verificable experience in field
• Previous experience in remittance or financial companies
• Must be able to work in a rotative schedule Monday - Sunday ( 9am-19hrs)
  
  

Perks & Benefits

• Medical, Dental and Life Insurance
• Employee Stock Purchase Plan
• Free day for Birthday
• Discounts for Caja los Andes and Mutual de Seguridad affiliates
• Preferential fee on gym membership in Smartfit
• Use of Ria´s remmitance service without comission cost
• Growth Opportunities
• Corporate gatherings, team bonding events, and much more!
  
  

Ria Money Transfer is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Check out our website to learn more about the company at: http://www.riamoneytransfer.com/

The position responsibilities outlined above are intended to define the general contents and requirements to perform this job. It is not to be taken as a complete statement of responsibilities or requirements. This job description does not restrict the Company’s right to assign or reassign duties and responsibilities to this job as needed.