Role Overview

As a Senior BP Specialist, you will lead end-to-end business process improvement initiatives across multiple departments and systems. This role is critical in driving operational efficiency, standardization, and data-driven decision making across the organization.

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Qualifications & Skills

• Bachelor’s Degree in Industrial Engineering, Business Management, or equivalent.
• Minimum 3–5 years of experience in process improvement, business process management, or operational excellence.
• Strong understanding of manufacturing industries, ERP/automation systems, and cross-functional business process flows.
• Strong data analytical mindset, including cost impact analysis.
• Proficient in data analysis and reporting using Dashboards, Spreadsheets, and Excel.
• Skilled in process mapping and analysis tools (SIPOC, Fishbone, DMAIC, performance metrics).
• Excellent communication, coordination, and stakeholder management skills across departments.

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Key Responsibilities

• Lead and manage complex process improvement projects involving multiple Business Units, Departments, and systems (WS, BU & Non-BU).
• Conduct process mapping, bottleneck analysis, and process redesign initiatives delivering measurable impact (≥ 15% efficiency or lead time improvement).
• Act as a cross-department facilitator and spokesperson to align process standards, KPIs, and governance practices.
• Review and validate SOPs for deployed projects to ensure consistent process methodologies.
• Maintain automation documentation, version control, handover materials, and conduct post-deployment training.
• Oversee BP Assessment Scoring for project prioritization and provide recommendations to Department Heads.
• Track post-implementation performance and ensure improvements are sustained over time.