Job Description

The Associate Specialist I has entry-level knowledge within designated Information Technology (IT) area of responsibility that is applied to specific assignments. This role executes assigned tasks and collaborates on IT projects while exhibiting consistent, current knowledge of new technologies, and platforms.

Responsibilities

• Assess, maintain, support, and modify existing solutions utilizing standard procedures and techniques
• Apply methodology to support business applications, and investigate operational problems as necessary
• Assist in the preparations of full spectrum of specifications and user requirements
• Assist higher-level specialists in the maintenance of solutions
• Participate with cross-functional team members in issue identification, process impacts, and solution development discussions to optimize end-to-end solutions
• Provide on-call technical support for end users as required
• Other duties as assigned.

Notice to Candidates

Background checks are carried out as part of any conditional offer made, including (but not limited to & role dependent) education, professional registration, employment, references, passport verifications, and Global Watchlist screening.

To Be Considered

Candidates must be authorized to work in the country where the position is located.

Basic Job Requirements

• Accredited four (4) year degree or global equivalent in applicable field of study and one (1) year of work-related experience or a combination of education and directly related experience equal to five (5) years if non-degreed; some locations may have additional or different qualifications in order to comply with local requirements
• Ability to communicate effectively with audiences that include management, coworkers, clients, vendors, contractors, and visitors
• Job-related technical knowledge necessary to complete the job
• Ability to learn and apply knowledge of applicable local, state/province, and federal/national statutes and guidelines
• Ability to attend to detail and work in a time-conscious and time-effective manner.

Preferred Qualifications

• Accredited degree or global equivalent in Computer Science, Engineering, Business Management, or other related discipline
• One (1) year related experience in technical services for hardware/software engineering and production support of Information Technology (IT)
• Ability to demonstrate technical and non-technical communication skills, both oral and written
• Strong team-oriented interpersonal skills

Requisition Number

149913BR

Workforce

We are an equal opportunity employer. All qualified individuals will receive consideration for employment without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, genetic information, or any other criteria protected by governing law.