31 días
Expira 19/01/2025
After Hours Support
After Hours Support
The Role
Key Responsibilities
- Handle After Hours Hours Driver Problems: Act as the primary contact for drivers with issues during night shifts, providing empathetic and efficient solutions.
- Tag Dispatchers and Drivers: Work within the company communication channels to ensure timely and accurate information flow between dispatchers and drivers.
- Assist with Load, Receiver, and Shipper Issues: Guide drivers through problems related to loads, receivers, or shippers, maintaining schedule adherence.
- Navigate OpenRoad: Use the company's system to find load numbers, contact brokers for directions, and assist drivers in reaching their destinations efficiently.
Qualifications
- Experience: Proven sales experience, preferably in logistics, transportation, or a related field.
- Communication Skills: Strong verbal and written communication skills with the ability to present complex information clearly.
- Self-Starter: Ability to work independently and take initiative to achieve goals.
- Tech-Savvy: Comfortable using computer software tools and understanding basic logistics software solutions.
- Problem-Solving: Ability to think on your feet and address potential partner concerns effectively.
- Opportunity within a company with a solid track record of performance
- Flexible working options
- A role that offers a breadth of learning opportunities
- Nivel de antigüedad: Sin experiencia
- Tipo de empleo: Jornada completa
- Función laboral: Otro
- Sectores: Transporte, logística, cadena de suministro y almacenamiento