Spotter Labs

Spotter Labs

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31 días
Expira 19/01/2025

After Hours Support

After Hours Support

Spotter is a fast growing trucking startup based in the US. You will be working in a high energy environment with a diverse pool of co-workers from all around the world.

The Role

Key Responsibilities

  • Handle After Hours Hours Driver Problems: Act as the primary contact for drivers with issues during night shifts, providing empathetic and efficient solutions.
  • Tag Dispatchers and Drivers: Work within the company communication channels to ensure timely and accurate information flow between dispatchers and drivers.
  • Assist with Load, Receiver, and Shipper Issues: Guide drivers through problems related to loads, receivers, or shippers, maintaining schedule adherence.
  • Navigate OpenRoad: Use the company's system to find load numbers, contact brokers for directions, and assist drivers in reaching their destinations efficiently.

Ideal Profile

Qualifications

  • Experience: Proven sales experience, preferably in logistics, transportation, or a related field.
  • Communication Skills: Strong verbal and written communication skills with the ability to present complex information clearly.
  • Self-Starter: Ability to work independently and take initiative to achieve goals.
  • Tech-Savvy: Comfortable using computer software tools and understanding basic logistics software solutions.
  • Problem-Solving: Ability to think on your feet and address potential partner concerns effectively.

What's on Offer?

  • Opportunity within a company with a solid track record of performance
  • Flexible working options
  • A role that offers a breadth of learning opportunities


  • Nivel de antigüedad: Sin experiencia
  • Tipo de empleo: Jornada completa
  • Función laboral: Otro
  • Sectores: Transporte, logística, cadena de suministro y almacenamiento