The Role

This Role is to ensure an efficient and effective support service by providing a comprehensive confidential secretarial and administrative service across the whole range of the Management Team remit. The following roles and responsibilites will be required -

• Provide comprehensive secretarial and administrative support to a multi-disciplinary, centralised service. Includes scheduling of meetings and minute taking.
• Management of SSTS and coordination and management of annual leave
• Provide a high standard of quality improvement for the multi-disciplinary team. Statistical analysis of data and data audit; identifying efficiencies and problem areas within data streams. Extensive working knowledge of Milan, Tolero and Microsoft Excel essential.
• Extract, collate and summarise data to enable preparation of standard verbal, written or statistical reports or returns. Develop and support reporting processes.
• Deal with telephone and face to face enquiries from all staff groups, patients, relatives, carers, providing information, directing and prioritising queries as appropriate, to ensure efficiency and effectiveness of service delivery.
• Monitor compliance with Health and Safety Policy and Procedures.
• Cover for annual and sick leave.
• Ad-hoc duties as required
  
  

NHS Lanarkshire

Have you always wanted to work with NHS Lanarkshire? Then this might be the opportunity for you to join Team Lanarkshire!

Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services.

We proudly serve a population of 655,000 across rural and urban communities in both North and South Lanarkshire. NHS Lanarkshire is comprised of Acute Services (which currently provide hospital based services over 3 main sites), Corporate & Property & Support Services, North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas.

What we'll need you to bring

• Professional qualification i.e. HNC in a relevant discipline (Business Admin/Secretarial Studies/Public Administration) or equivalent previous experience in a secretarial role (ie at least 5 years experience as a department/personal secretary)
• Well-developed interpersonal skills in customer care.
• Excellent communication skills.
• Good organisational and planning skills.
• Understanding of a range of procedures and processes.
• Ability to prioritise work and work on own initiative whilst under pressure.
• Proficient I.T. skills, which include a working knowledge of Microsoft packages.
• Ensuring confidentiality, diplomacy and discretion are maintained at all times.
  
  

Please note for all vacancies where a driving licence is required this must be a full UK/EU/EEA licence.

It would be great if you also have

• Educated to degree level or equivalent
• Relevant NHS experience
• Knowledge of Surgical Specialties, including experience in waiting times both out-patient and in-patient
• Knowledge of the business management of NHS activities and national targets
• Working knowledge of Trakcare
• OPERA
• Winscribe
• SSTS
• Bankaide
• Tolero
• Report Builder
• Demonstrate ability to produce formal business reports
• Knowledge and experience of management skills
• High standard of interpersonal skills
• PC skilling inc spreadsheet & database analysis
  
  

Contract type

Fixed Term or Secondment for 12 months

Part Time

30 hours

Please note this is a part time post and the salary for this position will be pro-rata.

Please note this is a fixed term post for 12 months. Where a post only has temporary funding and an existing member of NHS Lanarkshire staff wishes to apply, this will be treated as a secondment. The employee MUST already have written agreement from their line manager to be released on a secondment before applying for the post.

Location and Working Pattern

This role will be based in Surgical & Critical Care within University Hospital Hairmyres.

The working pattern hours for this role are - 0800-1430

Whilst this advertisement may be for a specific post(s) in a particular location, applicants who are shortlisted for interview may be considered for similar vacancies in alternative locations.

Looking to find out more?

If you’re looking to find out more, then we would love to hear from you!

Please contact Karon McConvillie, Business Support Manager, Surgical and Critical Care, Surgical and Critical Care on Karon.mcconville@lanarkshire.scot.nhs.uk

For enquiries regarding the application form or recruitment process, please contact Gemma Lowe, Recruitment Administrator on Gemma.Lowe@lanarkshire.scot.nhs.uk (Please remember to include the job title and reference number in your email)

Why NHS Lanarkshire?

Join us and you will discover a supportive environment where you will have the chance to add to your skills and further your career.

Some Of NHS Lanarkshire’s Benefits Include

• A minimum of 27 days annual leave increasing with length of service
• A minimum of 8 days of public holidays
• Membership of NHS Pension Scheme, with life insurance benefits (for more information on the NHS Pension Scheme visit the Scottish Public Pension)
• Paid sick leave increasing with length of service
• Occupational health services
• Employee counselling services
• Work-life Balance policies and procedures
  
  

NHS Lanarkshire have a range of support services on topics that can impact both on your working and personal life including occupational health, spiritual care and independent counselling. This support can be accessed using the links on this page.

Further Information

For more information on the role, please refer to the Job Description. If you’re looking for more information on the recruitment process, organisation or the services we provide, please refer to our information pack, or our recruitment webpage.