You're not here to babysit processes — you're here to overhaul them. At Trilogy, we believe operational excellence is the engine behind exceptional businesses. That's why we're looking for operators who can see through chaos, cut the noise, and deliver streamlined, AI-powered systems that scale. In this role, you'll champion operational transformation — cutting through complexity, streamlining processes, and aligning high-performing teams around the metrics that matter most. Whether it's rearchitecting support workflows, orchestrating M&A integrations, or driving millions in savings through automation and vendor consolidation, you'll be executing the most important changes across our global software portfolio. You'll work with proven playbooks, top-tier peers, and cutting-edge AI tools to deliver fast, lasting impact. At Trilogy, we don't waste time with maintenance-mode management. We believe great operations leaders are builders — of systems, efficiencies, and business value. If you're craving the chance to make bold moves and leave behind a trail of better-run businesses, this is the job you've been waiting for. What You Will Be Doing Executing cross-functional operational turnarounds using the Trilogy playbook to fix what's broken and scale what works.Designing and automating processes with AI tools like GPT and Cursor to eliminate manual work across departments.Driving high-stakes, high-complexity projects such as multi-country RIFs, system migrations, and M&A integrations.Diagnosing root causes of dysfunction, designing new workflows, and aligning teams around operational KPIs.Delivering rapid, measurable improvements in margin, retention, and organizational efficiency. What You Won’t Be Doing Babysitting processes or managing steady-state operations — your focus is intervention and transformation.Sitting in endless alignment meetings — your job is to cut through misalignment and create clarity.Delegating to bloated teams — you'll work lean, supported by AI and systems, not layers of management.Reinventing the wheel — we hand you a proven playbook so you can focus on delivering results, not drafting strategy decks. Consulting Manager Key Responsibilities Lead bold operational transformations that simplify systems, cut costs, and drive measurable business value across Trilogy's portfolio companies. Basic Requirements Currently based in North, Central, or South America5+ years of experience in the enterprise software industry5+ years in operational roles with demonstrated impact3+ years in customer-facing functions (Support, Sales, Collections, etc.)Proven ability to leverage generative AI tools to drive efficiency and scale About Trilogy Hundreds of software businesses run on the Trilogy Business Platform. For three decades, Trilogy has been known for 3 things: Relentlessly seeking top talent, Innovating new technology, and incubating new businesses. Our technological innovation is spearheaded by a passion for simple customer-facing designs. Our incubation of new businesses ranges from entirely new moon-shot ideas to rearchitecting existing projects for today's modern cloud-based stack. Trilogy is a place where you can be surrounded with great people, be proud of doing great work, and grow your career by leaps and bounds. There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you! Working with us This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $100 USD/hour, which equates to $200,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic. Crossover Job Code: LJ-5145-CL-COUNTRY-ConsultingMana

Trilogy is hunting for "fixers". If you are a ChatGPT whiz who can wade knee-deep into failing business processes and yank out the wrenches keeping things from turning smoothly, then we're hunting for you. In this role, you'll be in charge of transforming waste into winning. How? By simplifying overly complex operations, eliminating wasteful processes (and people), and identifying and solving operational misalignments. While some operations roles boil down to sitting in meetings all day, and others are one boring performance review after the next… this position will give you the power to get your hands dirty. You'll plan and execute internal restructures that make everyone on your team say, "Wow, we should have been doing it like that from the start." Call us old-fashioned, but we think operations roles should involve operating — i.e., actually taking action to create change in the short term. Maybe you do, too? Who You Are You genuinely enjoy digging into every part of a business to locate and eliminate operational inefficienciesYou're an expert at improving internal operations to deliver more value to customers (or you would be, but you haven't had the power to try yet)You understand complex operations and quickly figure out ways to simplify themYou may or may not have been called a "robot" by people who don't understand getting pleasure from fixing something that's broken What You Will Be Doing Using generative AI to automate manual processes throughout the entire organization.Turning your piercing, merciless vision on what's working in a given division — and what's not.Creating restructuring plans for specific operational functions (e.g. Customer Support, Pricing, Sales) based on the Trilogy playbook. What You Won’t Be Doing High-level management and delegation. Virtually all administrative tasks and standardized work is automated for you, so you can focus on execution.Overseeing steady-state operations. Once the division you're working on is sailing smoothly, you'll move on to the next challenge.Reinventing the startup wheel. Instead, we hand you the proven playbook for growth, and you go to town. Senior Associate Consultant Key Responsibilities Execute proven operational and structural frameworks to turn around broken companies — we give you the playbook, you run with it (and tell us how you think it can be improved)Achieve positive margins and high customer retention rates for our portfolio of software company acquisitions Basic Requirements Currently based in North, Central, or South America5+ years of experience in the enterprise software industry, building a deep understanding of software practices5+ years working in an operational role3+ years of experience in a customer-facing role (e.g., Support, Sales, Collections)Experience using generative AI tools to achieve quantifiable productivity improvements About Trilogy Hundreds of software businesses run on the Trilogy Business Platform. For three decades, Trilogy has been known for 3 things: Relentlessly seeking top talent, Innovating new technology, and incubating new businesses. Our technological innovation is spearheaded by a passion for simple customer-facing designs. Our incubation of new businesses ranges from entirely new moon-shot ideas to rearchitecting existing projects for today's modern cloud-based stack. Trilogy is a place where you can be surrounded with great people, be proud of doing great work, and grow your career by leaps and bounds. There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you! Working with us This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $100 USD/hour, which equates to $200,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic. Crossover Job Code: LJ-5145-CL-Santiago-SeniorAssociat1.004

Trilogy is on the hunt for "fixers." If you're a ChatGPT expert who can dive into failing business processes and extract the obstacles keeping them from running smoothly, then we want you. What You Will Be Doing Utilizing generative AI to automate manual processes organization-wide.Critically evaluating and assessing the effectiveness of various divisions.Developing restructuring plans for specific operational functions like Customer Support, Pricing, and Sales, using the Trilogy playbook. What You Won’t Be Doing Engaging in high-level management and delegation, as administrative tasks are automated, allowing you to focus on execution.Overseeing steady-state operations; instead, you'll move on to the next challenge once a division is optimized.Reinventing the startup wheel; you'll be provided with a proven playbook for growth to guide your actions. Senior Advisory Consultant Key Responsibilities Execute proven operational and structural frameworks to transform struggling companies, achieving positive margins and high customer retention rates for our portfolio of software company acquisitions. Basic Requirements Current residency in North, Central, or South America.5+ years of experience in the enterprise software industry, with a deep understanding of software practices.5+ years in an operational role.3+ years in a customer-facing role (e.g., Support, Sales, Collections).Experience using generative AI tools for quantifiable productivity improvements. About Trilogy Hundreds of software businesses run on the Trilogy Business Platform. For three decades, Trilogy has been known for 3 things: Relentlessly seeking top talent, Innovating new technology, and incubating new businesses. Our technological innovation is spearheaded by a passion for simple customer-facing designs. Our incubation of new businesses ranges from entirely new moon-shot ideas to rearchitecting existing projects for today's modern cloud-based stack. Trilogy is a place where you can be surrounded with great people, be proud of doing great work, and grow your career by leaps and bounds. There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you! Working with us This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $100 USD/hour, which equates to $200,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic. Crossover Job Code: LJ-5145-CL-COUNTRY-SeniorAdvisory.001

Trilogy is hunting for "fixers". If you are a ChatGPT whiz who can wade knee-deep into failing business processes and yank out the wrenches keeping things from turning smoothly, then we're hunting for you. In this role, you'll be in charge of transforming waste into winning. How? By simplifying overly complex operations, eliminating wasteful processes (and people), and identifying and solving operational misalignments. While some operations roles boil down to sitting in meetings all day, and others are one boring performance review after the next… this position will give you the power to get your hands dirty. You'll plan and execute internal restructures that make everyone on your team say, "Wow, we should have been doing it like that from the start." Call us old-fashioned, but we think operations roles should involve operating — i.e., actually taking action to create change in the short term. Maybe you do, too? Who You Are You genuinely enjoy digging into every part of a business to locate and eliminate operational inefficienciesYou're an expert at improving internal operations to deliver more value to customers (or you would be, but you haven't had the power to try yet)You understand complex operations and quickly figure out ways to simplify themYou may or may not have been called a "robot" by people who don't understand getting pleasure from fixing something that's broken What You Will Be Doing Using generative AI to automate manual processes throughout the entire organization.Turning your piercing, merciless vision on what's working in a given division — and what's not.Creating restructuring plans for specific operational functions (e.g. Customer Support, Pricing, Sales) based on the Trilogy playbook. What You Won’t Be Doing High-level management and delegation. Virtually all administrative tasks and standardized work is automated for you, so you can focus on execution.Overseeing steady-state operations. Once the division you're working on is sailing smoothly, you'll move on to the next challenge.Reinventing the startup wheel. Instead, we hand you the proven playbook for growth, and you go to town. Management Consultant Key Responsibilities Execute proven operational and structural frameworks to turn around broken companies — we give you the playbook, you run with it (and tell us how you think it can be improved)Achieve positive margins and high customer retention rates for our portfolio of software company acquisitions Basic Requirements Currently based in North, Central, or South America5+ years of experience in the enterprise software industry, building a deep understanding of software practices5+ years working in an operational role3+ years of experience in a customer-facing role (e.g., Support, Sales, Collections)Experience using generative AI tools to achieve quantifiable productivity improvements About Trilogy Hundreds of software businesses run on the Trilogy Business Platform. For three decades, Trilogy has been known for 3 things: Relentlessly seeking top talent, Innovating new technology, and incubating new businesses. Our technological innovation is spearheaded by a passion for simple customer-facing designs. Our incubation of new businesses ranges from entirely new moon-shot ideas to rearchitecting existing projects for today's modern cloud-based stack. Trilogy is a place where you can be surrounded with great people, be proud of doing great work, and grow your career by leaps and bounds. There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you! Working with us This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $100 USD/hour, which equates to $200,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic. Crossover Job Code: LJ-5145-CL-Santiago-ManagementCons.003

Trilogy is hunting for "fixers". If you are a ChatGPT whiz who can wade knee-deep into failing business processes and yank out the wrenches keeping things from turning smoothly, then we're hunting for you. In this role, you'll be in charge of transforming waste into winning. How? By simplifying overly complex operations, eliminating wasteful processes (and people), and identifying and solving operational misalignments. While some operations roles boil down to sitting in meetings all day, and others are one boring performance review after the next… this position will give you the power to get your hands dirty. You'll plan and execute internal restructures that make everyone on your team say, "Wow, we should have been doing it like that from the start." Call us old-fashioned, but we think operations roles should involve operating — i.e., actually taking action to create change in the short term. Maybe you do, too? Who You Are You genuinely enjoy digging into every part of a business to locate and eliminate operational inefficienciesYou're an expert at improving internal operations to deliver more value to customers (or you would be, but you haven't had the power to try yet)You understand complex operations and quickly figure out ways to simplify themYou may or may not have been called a "robot" by people who don't understand getting pleasure from fixing something that's broken What You Will Be Doing Using generative AI to automate manual processes throughout the entire organization.Turning your piercing, merciless vision on what's working in a given division — and what's not.Creating restructuring plans for specific operational functions (e.g. Customer Support, Pricing, Sales) based on the Trilogy playbook. What You Won’t Be Doing High-level management and delegation. Virtually all administrative tasks and standardized work is automated for you, so you can focus on execution.Overseeing steady-state operations. Once the division you're working on is sailing smoothly, you'll move on to the next challenge.Reinventing the startup wheel. Instead, we hand you the proven playbook for growth, and you go to town. Management Consultant Key Responsibilities Execute proven operational and structural frameworks to turn around broken companies — we give you the playbook, you run with it (and tell us how you think it can be improved)Achieve positive margins and high customer retention rates for our portfolio of software company acquisitions Basic Requirements Currently based in North, Central, or South America5+ years of experience in the enterprise software industry, building a deep understanding of software practices5+ years working in an operational role3+ years of experience in a customer-facing role (e.g., Support, Sales, Collections)Experience using generative AI tools to achieve quantifiable productivity improvements About Trilogy Hundreds of software businesses run on the Trilogy Business Platform. For three decades, Trilogy has been known for 3 things: Relentlessly seeking top talent, Innovating new technology, and incubating new businesses. Our technological innovation is spearheaded by a passion for simple customer-facing designs. Our incubation of new businesses ranges from entirely new moon-shot ideas to rearchitecting existing projects for today's modern cloud-based stack. Trilogy is a place where you can be surrounded with great people, be proud of doing great work, and grow your career by leaps and bounds. There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you! Working with us This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $100 USD/hour, which equates to $200,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic. Crossover Job Code: LJ-5145-CL-Santiago-ManagementCons.002