Join Our Team: Technical Support Engineer (Footfall Solutions) Location: [Remote, Americas] | Experience: 5+ Years Are you a tech-savvy problem-solver with a passion for turning complex challenges into seamless solutions? We’re scaling our traffic intelligence team and need a seasoned Technical Support Engineer to help us better support our growing partner ecosystem in the Americas. What We’re Looking For: 🔹 Traffic Tech Expertise: Good understanding of modern traffic counting systems (e.g., LiDAR, video analytics, IoT sensors) and their integration into urban or commercial ecosystems. 🔹 Systems & Networking Mastery: Strong grasp of operating systems (Linux/Windows) and networking protocols to ensure robust, secure data flow. 🔹 Database Wizardry: Proficiency in managing, optimizing, and troubleshooting MS SQL and MySQL databases—because clean data is the backbone of smart decisions. 🔹 Troubleshooting Superpowers: A knack for diagnosing and resolving technical gremlins—fast. You don’t just fix issues; you uncover root causes and prevent future fires. 🔹 Customer-Critical Mindset: Ability to translate technical jargon into actionable insights for clients, ensuring their operational success. 🔹 Proven Track Record: 5+ years in technical support roles, preferably in traffic tech, smart cities, or IoT-driven industries. Ability to translate technical jargon into actionable insights for clients, ensuring their operational success. 🔹 Language: Conversant in both English and Spanish. Ready for to Road? If you’re ready to leverage your technical expertise to power smarter cities and businesses, we want to hear from you! Apply now by sharing your resume and a brief note about how you can make a difference to Linda@tdintelligence.com #Hiring #TechnicalSupport #TrafficTech #SQL #IoT #TechJobs #peopleflow #peoplecounting