(Please share your CV in English.) Are you ready to join TAV Technologies family and create the aviation of tomorrow ? Now It is your time to be a part of future ! Who We Are? TAV Technologies, a subsidiary of TAV Airports Holding which is a member of Groupe ADP, is a leading technology brand; designing, developing, and implementing aviation software solutions and services globally. TAV Technologies provides technology solutions to the aviation industry across 4 continents and over 20 countries, serving over 50 airports with a diverse portfolio of 40+ products and services. What We Do: We bring unparalleled levels of efficiency and innovation to help our clients become digital leaders and enable them to disrupt the aviation ecosystem. We do this by employing the best people in the industry working with a product-minded focus and a pragmatic, hands-on approach. TAV Technologies as a formally recognized Research and Development (R&D) center highlights its commitment to advancing technological capabilities and developing new solutions to meet the market's changing needs. Our Culture: TAV Technologies offers the opportunities to work on innovative and international projects with the latest technologies in an agile and open-minded environment, develop and reward those who add value to create the aviation of tomorrow. Our Team: As TAV Technologies, we believe in One Team Culture and highly competitive solutions can only be developed by the motivated and enthusiastic team. That is why our team members have been selected among the top engineers and specialists in their fields. We are experts in developing solutions for aviation organizations. We win as a team !! You’ll collaborate and innovate with explorer spirited teams to shape cutting-edge technologies and digital transformation. We are looking for a talented, motivated Senior Site Admin & Account Manager (Chile).If you are a master of our skill-set but has the flexibility and openness to learn new things and adapt to changes. Come & Join us to shape the future of aviation technologies !! Qualifications: Bachelor's degree or equivalent experience, with a background in Computer Science or EngineeringAt least 5 years experience in installing, upgrading and configuring applicationsStrong understanding of web technologies and the components of web-based applicationsExperience in some middleware products such as Apache Tomcat, JBoss EAP, IISExperience in container platforms such as Kubernetes,DockerExperience with Redhat OpenShift and Kubernetes platforms on CloudExperience in Linux/Unix/Windows operating systems; configuration, implementation and administrationExperience in platform components such as Kafka, ActiveMQ, RabbitMQ, Keycloak, Elasticsearch, OpenSearchExperience in database platforms such as MS SQL Server, OracleExperience in NoSQL databases such as Redis, CouchbaseExperience in failover, high availability, disaster recoveryGood knowledge and demonstrated troubleshooting abilities on connectivity issues due to firewall, load balancer, proxy, and othersExperience in monitoring tools such as Grafana, Prometheus, DynatraceKnowledge of Change, Incident and Problem Management processes, ITIL certificate is a plusExperience in scripting, programming and automationAviation experience is a plusGood command of written and spoken EnglishStrong customer services and problem-solving skillsHighly results-oriented and brings a dynamic energy to the teamHaving no obstacle to travel domestic and international Key Responsibilities: Provide services and infrastructure operations to support internal and external customers in terms of Service Level Agreements (SLAs)Ensure the correct functioning and maintenance of all internal and external, COTS and our software productsInvolve in on-site implementation projects of our software products (Installation, configuration, maintenance, training)Prepare and update project documentationPerform routine and periodic upgrades and maintenance activities of our software productsInvolve in preparing solution design&architecture with the solution architecture teamPrepare and submit operational and performance reports for the customersImplement and maintain scalable and reliable systems infrastructureDevelop and implement automation tools and scripts to improve efficiency and reduce manual tasksMonitor system performance and identify potential issues proactivelyInvestigate and resolve system failures and performance bottlenecksCollaborate with development teams to ensure application reliability and performanceIdentify, evaluate and implement improvement areas for the services and platforms we operate and ensure the necessary coordinationServe as the lead point of contact for all customer account management matters,Build and maintain strong, long-lasting client relationships,Develop new business opportunities with present customer requirements and company capabilities,Negotiate contracts and close agreements to maximize profits,Develop trusted advisor relationships with key accounts, customer stakeholders and partners,Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders,Adapt to changing business environment and priorities by complex problem solving and conflict resolution,Undertake other duties/projects assigned What can we offer you? We offer remote working opportunitiesEnjoy the multinational company culture as a part of the Group ADP (Aéroports de Paris)Global and rewarding experience with exciting challenges and business exposure in 4 continents, 20+ countries, and 50+ airportsOpportunity to take responsibility from day one, improve your skills and learn continuouslyOpen-minded, Dynamic, Multi-Cultural and an Agile working environmentChance to shape the future of aviation systems with the latest trends and technologies and collaborate and innovate with explorer spirited teamsLearning & Development opportunities for both personal and professional growth including online courses and technical trainings (Udemy, TAV Academy, Enocta, Language Courses) Check out life at TAV Technologies! www.instagram.com/tavtechlife For more details about “TAV Technologies” please visit - https://www.youtube.com/watch?v=_3gs2JI2K20 If you would like to get to know more about TAV Technologies, please follow us on Instagram, LinkedIn and Medium ! We are proud to announce that TAV Technologies is recognized as a “Great Place to Work” according to the Great Place To Work Institute’s assessment. Diversity & Inclusion We are an Equal Opportunity Employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on age, gender, beliefs, sexual orientation, national origin, disability.