I am currently working with a high-growth AI SaaS scale-up who is hiring its first Customer Success Manager in LATAM to support enterprise clients across South & Central America. This is a foundational hire and you will own post-sales success in the region, lead complex enterprise implementations, drive adoption, protect renewals, and identify expansion opportunities. You’ll work closely with C-level stakeholders while helping localize playbooks and shape regional strategy. What they are looking for: 8+ years experience in a Customer Success Management role.Enterprise SaaS implementation experience.Strong commercial mindset (renewals + upsell exposure).Executive presence & stakeholder management.Fluency in Spanish & English (Portuguese is an added bonus).Comfortable operating autonomously in a scaling environment. This is a fully remote position (based in Chile). This opportunity offers a competitive salary, equity, L&D budget, home office setup as well as generous annual leave. If you’re excited about owning a region and scaling an AI business in LATAM, let’s connect.