PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Half of the Fortune 500 and nearly 70% of the Fortune 100 trust PagerDuty as essential infrastructure. Join us.At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world—all in a flexible, award-winning workplace. Overview Of The Role PagerDuty is seeking a Business Development Representative to join our diverse, customer-focused team! As Business Development Representative, you will report to a Manager of Sales Development and as part of a dynamic team, you'll collaborate closely with our talented Account Executives, fueling their pipelines with promising leads and conquering territories together. Imagine the thrill of diving into the heart of the sales cycle, exploring every aspect and seizing captivating opportunities. With our fast-paced, high-volume environment, your energy will soar, and your organizational skills will shine like never before. Get ready for an exhilarating adventure as a member of the PagerDuty Business Development team! You'll be at the forefront of our Sales department, representing the prestigious PagerDuty brand and serving as the initial point of contact for our target accounts. Your role will be to ignite their interest through a modern approach to outbound prospecting, nurturing, educating and captivating them with the incredible value of PagerDuty. This isn't just a job—it's an extraordinary chance to unleash your potential, make a significant impact, and be a true sales champion. Are you ready to embrace this exciting journey with us? Join PagerDuty's Business Development team and prepare for an adventure like no other! Key Responsibilities: Value Selling:Focus on highlighting the unique PD value and benefit our products and services can provide to a customer. It goes beyond just features and price, emphasizing the impact and solutions that address the customer's specific needs or challenges. Sales Effectiveness:Establishing, overseeing, and maintaining genuine connections with customers. Consistently achieve sales goals, maintaining a proven track record of success. Exhibit strong collaboration and time management skills to maximize efficiency and productivity. Sales Execution:Ensuring that one's own and others' work and information are complete and accurate; careful preparation for meetings and presentations; following up with others to ensure that agreements and commitments have been fulfilled to contribute to PagerDuty's long-term strategic initiatives. Utilize best practices in account development to strategically target enterprise accounts, leveraging various communication channels such as phone, email, video, and social technologies. Employ a discovery process to engage in conversations with practitioners and management levels of our target accounts. Proficiently use Salesforce, Sales Navigator, Outreach, and Demandbase to optimize sales activities and focus. Basic Qualifications: Strong communication and interpersonal skills to effectively engage with potential customers and build relationships. Strong organizational skills to manage and prioritize multiple leads and opportunities effectively. Adaptability and resilience to thrive in a fast-paced and dynamic sales environment. Passion for technology. 1-2 years experience in outbound prospecting. Preferred Qualifications: Prior sales development experience preferred. Experience using Salesforce.com preferred. BA/BS Degree. PagerDuty is a flexible, hybrid workplace. We embrace and encourage in-person working as an integral part of our culture. This role is expected to come into our Santiago office 1-3 times per week, so you can thrive in your new role and fully embrace being a Dutonian! Hesitant to apply? We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. About PagerDuty PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management, enabling customers to achieve operational efficiency at scale with the PagerDuty Operations Cloud. The PagerDuty Operations Cloud combines AIOps, Automation, Customer Service Operations, and Incident Management with a powerful generative AI assistant to create a flexible, resilient and scalable platform to increase innovation velocity, grow revenue, reduce cost, and mitigate the risk of operational failure. Half of the Fortune 500 and nearly 70% of the Fortune 100 rely on PagerDuty as essential infrastructure for the modern enterprise. PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.#J-18808-Ljbffr

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Half of the Fortune 500 and nearly 70% of the Fortune 100 trust PagerDuty as essential infrastructure. Join us.At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world—all in a flexible, award-winning workplace. The PagerDutyValue Engineeris closely aligned with our Sales Leadership and Account Executives, directly supporting sales pursuits within our top accounts. This is a high visibility position that works on our most strategic opportunities and consistently impacts a large percentage of PagerDuty's revenue. Our primary focus is to directly engage with customer leadership teams to help articulate the tangible, strategic, and financial impact that the PagerDuty platform can deliver to their organizations. We are looking for a highly talented, creative, self-motivated individual, who is empowered to be a "go-to person" for sales leadership and account executives; you will help define our strategy for supporting, educating, and scaling the Business Value program in your region. Responsibilities: Partner with sales management, sales engineering, customer success, and other functions to grow the amount of value-related activity in your region. Work closely with prospective and existing customers, alongside sales and other functions, to identify, prioritize and quantify key business drivers and metrics, and help customers understand how our solutions will help them achieve their strategic and financial goals. Develop and deliver compelling CXO-ready business case presentations and financial models (ROI, TTV, TCO) aimed at accelerating, justifying, and/or expanding sales opportunities. Facilitate internal and external discovery to map out customers' "as is" and "to be" business processes with the goal of identifying and prioritizing key business value drivers. Educate PagerDuty account teams on value selling best practices and trends to improve value-based selling and implementation strategies. ~30% travel. Qualifications and Experience: 3-5 years experience in management consulting, value consulting, value engineering, solution consulting, financial/investment analysis, and/or other applicable roles. Strong executive presence with collaboration and presentation skills. Working knowledge of DevOps, ITOps, ITSM, Customer Service concepts along with Cloud and IT Transformation and process reengineering. Self-starter comfortable working within a fast-paced startup environment. Results-oriented, strategic thinker. Deep quantitative analysis and financial modeling skills, with proven business insight and judgment. Thrive in working collaboratively and cross-functionally. Preferred Skills: Experience in technology or Enterprise SaaS and leading customer/client engagements preferred. Understanding of strategic selling strategies such as Command of the Message, MEDDICC, or others. Bachelors degree or higher, preferably in business management or finance or equivalent work experience. Fluent English is required. Availability to work 1 day per month into our Santiago office. Hesitant to apply? We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn't the right role or time - sign up forjob alerts ! About PagerDuty PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management, enabling customers to achieve operational efficiency at scale with the PagerDuty Operations Cloud. The PagerDuty Operations Cloud combines AIOps, Automation, Customer Service Operations and Incident Management with a powerful generative AI assistant to create a flexible, resilient and scalable platform to increase innovation velocity, grow revenue, reduce cost, and mitigate the risk of operational failure. Half of the Fortune 500 and nearly 70% of the Fortune 100 rely on PagerDuty as essential infrastructure for the modern enterprise. PagerDuty is Great Place to Work-certified, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2. Additional Information PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email ****** and we will work with you to meet your accessibility needs. PagerDuty uses the E-Verify employment verification program.#J-18808-Ljbffr

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Half of the Fortune 500 and nearly 70% of the Fortune 100 trust PagerDuty as essential infrastructure.Join us. At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world—all in a flexible, award-winning workplace.PagerDuty is growing, and we are looking for an experienced Salesforce Administrator to help design and implement a world-class, global network. As a Salesforce Administrator, you will help design, build, and support PagerDuty’s growing enterprise application environment – ensuring availability, reliability, and security for our users and critical business data. About This RoleTogether with the other members of the enterprise applications team, you will have the opportunity to re-define how PagerDuty, designs, builds, and maintains a growing suite of applications around the world. ResponsibilitiesCollaborate with various stakeholders and produce managers to conceptualize, develop, interpret, and analyze requirements to align business process efficiencies and improvements with system functionality, and ensure the accuracy of information feeding into the CRM systems.Maintain and continuously improve Lead to Order enabled with Salesforce, Zuora, CPQ, Marketo, DocuSign and any other related sales & procurement enterprise applications.Prepares documentation for system enhancements and customization, provides training and leadership to super-users, and manages user security.Implement process improvements and automations to optimize operational and support processes.Interface on a day-to-day basis with other business users, engineers, QA, and TechOps managers to support business operations.Work closely with Finance, Sales, Marketing, Customer Success, and Product Management on inter-related projects and initiatives and inform team members on product enhancement and changes. RequirementsExcellent oral and written communication and presentation skills3+ years of Business System Analysis or Salesforce Administration in a high-growth technology companyStrong analytical skills and attention to detail requiredStrong technical knowledge and experience with Salesforce.com declarative development including FlowSalesforce Administrator Certification strongly preferred1-2 years experience with Salesforce CPQ preferred1+ year experience with Agile Methodology preferredAbility to work cross-functionally, with multiple teams and stakeholdersSelf-starter, reliable team player with ability to deliver projects on-timeAbility to thrive in high-intensity, rapidly changing environment, and to successfully manage multiple projects simultaneously with a sense of urgencyPagerDuty is a flexible, hybrid workplace. We embrace and encourage in-person working as an integral part of our culture. Both our employees and external research tells us that co-located collaboration strengthens connections, drives innovation, and accelerates learning.This role is expected to come into our Santiago office 1 day per week, so you can thrive in your new role and fully embrace being a Dutonian!Hesitant to apply?We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn’t the right role or time - sign up for job alerts!Where we workPagerDuty currently has offices in Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. We offer a hybrid, flexible environment. We also provide ample opportunities for connection, like team offsites and volunteering events.How we workOur values guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian.What we offerAs a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site.Your package may include:- Competitive salary- Comprehensive benefits package from day one- Flexible work arrangements- Company equity*- ESPP (Employee Stock Purchase Program)*- Retirement or pension plan*- Generous paid vacation time- Paid holidays and sick leave- Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO- Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*- Paid volunteer time off: 20 hours per year- Company-wide hack weeks- Mental wellness programs*Eligibility may vary by role, region, and tenure About PagerDutyPagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management, enabling customers to achieve operational efficiency at scale with the PagerDuty Operations Cloud. The PagerDuty Operations Cloud combines AIOps, Automation, Customer Service Operations and Incident Management with a powerful generative AI assistant to create a flexible, resilient and scalable platform to increase innovation velocity, grow revenue, reduce cost, and mitigate the risk of operational failure. Half of the Fortune 500 and nearly 70% of the Fortune 100 rely on PagerDuty as essential infrastructure for the modern enterprise.PagerDuty is Great Place to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2. Go behind-the-scenes on our careers site and @pagerduty on Instagram.Additional InformationPagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.PagerDuty uses the E-Verify employment verification program. Nivel de antigüedad: Sin experienciaTipo de empleo: Jornada completaFunción laboral: Tecnología de la informaciónSectores: Desarrollo de software