About Omilia Omilia is a leader in enterprise conversational AI, enabling some of the world's largest brands to deliver natural, reliable, and highly controlled customer interactions at scale. Our platform is purpose-built for mission-critical customer care environments where accuracy, predictability, and deep integration matter. Role Overview We are seeking a Sales Engineer with a strong focus on demo creation and execution to support our enterprise sales efforts. This role is ideal for someone who enjoys translating complex AI capabilities into compelling, hands-on demonstrations that clearly show business value. You will be the primary owner of Omilia's sales demos—designing, building, customizing, and delivering demonstrations that align with customer use cases, industry requirements, and buying criteria. You will work closely with Sales, Product, and Engineering to ensure our demos accurately reflect Omilia's differentiated capabilities and real-world performance. Key Responsibilities Demo Ownership & Creation Design, build, and maintain high-impact product demos that showcase Omilia's conversational AI platform across voice and digital channelsCustomize demos to reflect customer-specific use cases, industries (e.g., insurance, banking, retail), and operational environmentsEnsure demos highlight Omilia's strengths in control, reliability, scalability, and enterprise readinessContinuously evolve demo content to reflect new product features, roadmap updates, and market feedback Sales Support Partner with Account Executives throughout the sales cycle, from discovery through proof points and final presentationsDeliver live demos to technical and non-technical stakeholders, including executives, IT leaders, and contact center operatorsSupport technical deep dives, architecture discussions, and solution validation sessions when needed Technical & Solution Engineering Understand customer requirements and map them to Omilia's platform capabilitiesConfigure conversational flows, integrations, and AI components to simulate real production scenariosExplain complex AI concepts (NLU, ASR, orchestration, LLM usage, guardrails) in clear, business-relevant terms Cross-Functional Collaboration Provide feedback to Product and Engineering based on demo usage and customer reactionsHelp standardize demo best practices, documentation, and reusable assetsContribute to internal enablement by training sales teams on how to position and leverage demos effectively Requirements Required Qualifications 3+ years of experience in a Sales Engineer, Solutions Engineer, or Pre-Sales role, preferably in enterprise softwareFluent English and Portuguese or Spanish Strong experience building and delivering product demos, not just presenting slidesComfort working with conversational AI, contact center technologies, or related domains (IVR, speech recognition, NLP, CCaaS)Ability to communicate effectively with both technical and business audiencesHands-on mindset with strong attention to detail and quality Preferred Qualifications Experience with voice AI, conversational design, or customer care platformsFamiliarity with APIs, integrations, and enterprise software architecturesExperience supporting complex, multi-stakeholder enterprise sales cyclesBackground working with regulated or mission-critical environments (e.g., financial services, insurance) What Success Looks Like Prospects consistently cite demos as a key reason they understand and trust Omilia's platformSales teams rely on you as the go-to expert for showing Omilia's real-world capabilitiesDemos accurately reflect production-grade behavior—controlled, reliable, and enterprise-readyDemo assets scale across deals while still feeling tailored and relevant Why Join Omilia Work with cutting-edge conversational AI built specifically for enterprise customer carePlay a visible, high-impact role in shaping how the market experiences OmiliaCollaborate with world-class product, engineering, and sales teamsHelp redefine what "AI done right" looks like in customer-facing environments Benefits Fixed compensation;Long-term employment with the working days vacation;Development in professional growth (courses, training, etc);Being part of successful cutting-edge technology products that are making a global impact in the service industry;Proficient and fun-to-work-with colleagues;Apple gear Omilia is proud to be an equal opportunity employer and is dedicated to fostering a diverse and inclusive workplace. We believe that embracing diversity in all its forms enriches our workplace and drives our collective success. We are committed to creating an environment where everyone feels welcomed, valued, and empowered to contribute their unique perspectives without regard to factors such as race, color, religion, gender, gender identity or expression, sexual orientation, national origin, heredity, disability, age, or veteran status, all eligible candidates will be given consideration for employment.