Who we are:Nirvana is on a mission to modernize commercial insurance and enable a safer world. Our technology platform delivers modern insurance & risk management to not only help our customers protect their businesses, but actually improve safety for everyone.To start, we’re transforming the legacy, $1T+ commercial insurance industry through cutting-edge predictive models using real-time IoT data (~50B connected devices by 2030), automation to deliver instantaneous quotes & faster underwriting, & proactive, and data-driven insights to help customers prevent accidents.Backed by top-tier VCs including General Catalyst & Lightspeed Ventures, Nirvana became the fastest insurtech EVER to launch in Jan 2022 and crossed >$10M run rate in under 6 months, more than 2x faster than best-in-class insurtechs. Our leadership team has helped scale multi-billion dollar companies from scratch including Samsara, Rubrik, Acko & Flexport, and includes industry veterans from Hiscox, AIG, The Hartford & RLI.About the role:We are seeking a seasoned Billing Operations Associate who thrives both as an independent contributor and as a collaborative team member. In this role, you’ll be an integral part of a dynamic team, helping to shape and grow a cutting-edge commercial insurance product from the ground up.You will work cross-functionally with teams across the organization, from Underwriting to Engineering, ensuring seamless collaboration and alignment. As a key member of the Finance team, you’ll lead and prioritize critical projects that drive Nirvana’s financial growth and operational excellence.Your responsibilities will include owning and optimizing existing financial processes that support both internal stakeholders and external clients. Additionally, you’ll be tasked with building new processes and solving complex, undefined challenges, playing a vital role in our company’s continued success.What you’ll do:Own the entire Insurance Audit process and be responsible for the automation, efficiency and accuracy of the processOwn Agency and Customer communications as it pertains to AuditsPartner with Product team to help build and implement new Finance workflows that scale as our organization growsBe a foundational driver of results for a modern day finance function for an emerging insurance product Ensure items are invoiced and collected accurately and timelyInteract with Nirvana customers on a daily basis, servicing their unique business needs About you:2+ years in a finance related role (Consulting, Accounting, Operations)Proficiency in ExcelProven track record of attention to detailStrong communication skills, both written & verbalThorough critical thinker who isn’t afraid to make decisionsSelf-starter who independently seeks out opportunities to learn & succeedBias-to-action - you’re not afraid to get your hands dirty & stretch yourselfOwner mentality - take accountability for your actions & resultsSuccessfully able to work in high-growth & ambiguous start-up environmentsWritten and verbal fluency in EnglishBenefits:Competitive salary & meaningful equityMonthly medical insurance reimbursementMonthly wellness reimbursementRemote equal culture and reimbursement for home office equipmentA flexible vacation policy and a team that understands building a company is a marathon, not a sprintA culture that gives you the autonomy you need to do great work, and the transparency you need to make good decisionsYou are welcome to work from home or in our Santiago office Nivel de antigüedad: Sin experienciaTipo de empleo: Jornada completaFunción laboral: Gestión y ManufacturaSectores: Seguros

Who We Are:Nirvana’s mission is to make businesses safer & smarter. Our technology platform delivers modern insurance & risk management to not only help our customers protect their businesses, but actually improve safety for everyone.To start, we’re transforming the legacy, $1T+ commercial insurance industry through cutting-edge predictive models using real-time IoT data (~50B connected devices by 2030), automation to deliver instantaneous quotes & faster underwriting, & proactive, data-driven insights to help customers prevent accidents.We’re backed by top-tier VCs including General Catalyst & Lightspeed Ventures. Our world-class team brings deep experience in technology & insurance, helping build scaled multi-billion dollar companies from scratch including Samsara, Rubrik & Root Insurance.About the role:As a Backend Senior Software Engineer II at Nirvana, you will:Own and Innovate: You will take ownership of key parts of the product and guide them from concept to completion with a customer-driven focus. You'll work on transformative products like our fleet safety AI coach, which uses AI and IoT data to enhance road safety and cut costs for our customers. Additionally, you'll play a key role in developing consumer-grade software for claims, payments, and insurance management, powered by AI models that streamline traditionally manual processes, ensuring faster turnarounds and a superior customer experience.Build team and culture: At Nirvana, we believe that culture is the secret sauce in building a great engineering team. You will build and embody this culture - and set the bar high as we build the company.Build a modern commercial insurance platform. We are building the industry’s first consumer quality insurance platform for commercial auto insurance brokers. Deliver a seamless experience to brokers and fleet owners from quote to claim. Instrument and understand customer journeys to iteratively improve UX and reduce friction points.Get involved in GenAI technologies. We are actively shipping features that improve our internal and external user’s lives with the help of GenAI and key pieces of data. We want you to engage, experiment and deliver more exciting features using these systems.Build safety tools. Help prevent accidents by delivering actionable safety information through effective multi-channel touchpoints. Engage and educate customers about what’s contributing to their high premiums and how they can reduce them.Lead technical initiatives. You are expected to lead technical discussions and challenges collaborating with other engineers from your team or others by engaging in RFCs, Code Reviews and proposing architectural changes and establishing best practices.Build using a modern, open-source stack. You will develop on top of a frontend stack composed mainly of React, TypeScript and GraphQL and a backend stack focused on Go. We primarily rely on AWS and Terraform to serve our architectureAbout You:You are an owner. You are comfortable owning large parts of our product and driving the development and roadmap.You ship. You get satisfaction from getting your features into customers' hands in a short period of time. You take accountability for the end-to-end product experience of your features, warts and all..You are user-focused. You put the user first with a keen sense of how your code will impact the user's experience in terms of performance, security, and usability.You are a lifelong learner. You learn quickly and can operate independently. You're not afraid to take something on just because you don’t know how to do it yet.You value clear, open communication. You not only have the ability or skill to communicate effectively but also have the willingness to be open and honest in your communication. You demonstrate these abilities through thoughtful code reviews, honest and kind feedback, and documentation.Requirements:A well-rounded engineer with product-building experience. You have 5+ years of experience building backend/cloud services using Go, Node.js, Python or similar, and are proficient with cloud/microservice architecture foundations for communication, storage and infrastructure. Design-oriented. You have an interest in UI/UX to build scalable design systems. You enjoy working directly with designers and product specialists to make the customer experience amazing.Metric-driven. You have experience measuring and monitoring complex systems using tools like Datadog, Prometheus, OpenTelemetry or similar. Always looking to prevent incidents and to improve performance of your services.Strong engineering fundamentals. You can break up a complex system into clean reusable components, and design interfaces and abstractions given the way you expect internal and external users to consume them.Benefits:Competitive salary & meaningful equityMonthly medical insurance reimbursementMonthly wellness reimbursementRemote equal culture and reimbursement for home office equipmentA flexible vacation policy and a team that understands building a company is a marathon, not a sprintA culture that gives you the autonomy you need to do great work, and the transparency you need to make good decisions Nivel de antigüedad: IntermedioTipo de empleo: Jornada completaFunción laboral: Ingeniería y Tecnología de la informaciónSectores: Seguros