We are looking for a highly motivated and experienced Social Media & Community Manager to support our global marketing team. In this role, you will manage day-to-day social media engagement, community building, content scheduling, social listening, and performance analysis across multiple global channels. This is a fully remote contractor position ideal for candidates with strong English communication skills and experience working with international teams. Requirements Responsibilities Community Engagement Respond to comments, inquiries, and messages across social platforms in a professional, brand-aligned mannerFoster an active and positive relationship with our global audience Social Listening Monitor brand conversations across platformsIdentify emerging trends, audience insights, and potential risk areas Content Scheduling Plan, organize, and schedule content across various social media channelsEnsure consistent publishing that aligns with brand and marketing strategy Content Collaboration Support content creation by participating in brainstorms, providing feedback, and working with designers/agencies to maintain brand alignmentAssist in producing engaging, relevant, and shareable content Analytics & Reporting Track performance metrics such as engagement, reach, and audience growthPrepare regular reports and insights to support continuous optimisation Cross-Functional Collaboration Work closely with regional marketing teams (APAC, EMEA, North America)Ensure consistency in messaging, execution, and global/local activations Trend Monitoring Stay updated on social media algorithms, new features, and emerging best practicesRecommend new ideas and formats to keep the brand's presence fresh and relevant Community & Influencer Building Help identify and nurture relationships with influencers, creators, and brand advocatesSupport our global Employee Advocacy program to amplify brand visibility Requirements At least 2-3+ years managing social media channels for brands, agencies, or public personalitiesPreferably worked with US clients, US brand accounts, or US-based companiesExperience in community management, content scheduling, and analyticsStrong written and verbal communication skills in EnglishDemonstrated ability to maintain a consistent, personable brand voiceAbility and willingness to work Pacific Standard Time (PST) to align with US team operationsStrong organisational skills — able to manage multiple channels, requests, and deadlines simultaneouslyExperience collaborating with global teams or working for US/European clients (preferred)Proactive problem-solver with strong attention to detailAbility to work independently while staying connected to a distributed teamHigh cultural awareness and adaptability to communicate with diverse audiencesFamiliarity with social media analytics and publishing tools (e.g., Sprout, Hootsuite, Buffer, Later, or similar)