What Makes Us Unique  At Cloudbeds, we're not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. From independent properties to hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-powered solutions that solve hoteliers' biggest challenges. Since our founding in 2012, we've become the World's Best Hotel PMS Solutions Provider and landed on Deloitte's Technology Fast 500 again in 2024 – but we're just getting started.    How You'll Make an Impact: As a Sales Director, you will play a pivotal role in Cloudbeds' growth, leveraging your extensive network and deep understanding of the large independent hotels and Group Sales hotel landscape to drive high-value ARR and expand our brand. Your expertise in hospitality technology will be essential as you build relationships, forge partnerships, and position Cloudbeds as the go-to solution for independent hotels. This is a hunter role focusing on acquiring new clients.  Our Sales Team: The Sales team is driven by the opportunity to build strong relationships, solve customer challenges, and drive business growth. People who excel on our team are goal-oriented, adaptable, and effective delivering results and passionate to spread all the innovation behind our product to different types of customers. What makes us special is our ability to stay connected and motivated, no matter where we are. Through open communication, teamwork, and a shared commitment to success, we support each other and celebrate wins together—because when one of us succeeds, we all do. What You Bring to the Team: Build and execute a sales strategy targeting independent hotels and groups, identifying opportunities to drive revenue and expand Cloudbeds' presence.Deliver on your sales forecasts to ensure that we hit our ambitious goalsConduct exceptional virtual client presentations that clearly articulate Cloudbeds’ value proposition Represent Cloudbeds at major industry events, serving as a brand ambassador and building connections with potential clients and influencers.Provide valuable feedback from the field to sales leadership, product and marketing teams.Cultivate strong post-sale relationships (NOT Account Management, that’s another team) that lead to happy clients and fuel valuable referrals. What Sets You Up for Success: 5+ years of experience as a top-performing sales professional, using a highly consultative approach.A deep understanding of the mid-market hotel ecosystem with a proven track record of successfully selling to independent hotels, groups and driving ARR growthExpertise in hospitality technology, with a passion for helping hotels thrive through innovative solutions.Strong business acumen, exceptional negotiation skills, and a consultative sales approach.Proven success in building pipelines independently, without BDR/SDR supportExpertise in Salesforce CRM and experience with long-term pipeline managementExceptional communication and listening skillsAlignment with Cloudbeds’ core values Bonus Skills to Stand Out (Optional): Good knowledge of PMS technologyMultilingual capabilitiesExperience in the hospitality or lodging industry   What to Expect - Your Journey with Us  Behind Cloudbeds' revolutionary technology is a team of redefining what's possible in hospitality. We're 650+ employees across 40+ countries, bringing together elite engineers, AI architects, world-class designers, and hospitality veterans to solve challenges others haven't dared to tackle. Our diverse team speaks 30+ languages, but we all share one language: a passion for innovation and travel. From pioneering breakthroughs in machine learning to revolutionizing how hotels operate, we're not just watching the future of hospitality unfold – we're coding it, designing it, writing it and shipping it. If you're ready to work alongside some of the brightest minds in tech who are obsessed with using AI to transform a trillion-dollar industry, this is your chance to be part of something extraordinary. Learn more online at cloudbeds.com Company Awards to Check Out!  Best All-In-One Hotel Management System | HotelTechAwards (2025)Overall 10 Best Places to Work | HotelTechAwards (2025)Most Loved Workplace® Certified (2024) Top 10 People’s Choice(2024)Deloitte Technology Fast 500 (2024) Discover our Benefits: Remote First, Remote Always PTO in accordance with local labor requirements2 corporate apartment accommodations for team member use for free (San Diego & São Paulo)Full Paid Parental LeaveHome office stipend based on country of residencyProfessional development courses in Cloudbeds UniversityAccess provided to professional Therapy and Coaching Access to professional development, including manager training, upskilling and knowledge transfer. Everyone is Welcome - A Culutre of Inclusion   Cloudbeds is proud to be an Equal Opportunity Employer that celebrates the diversity in our global team! We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Cloudbeds is committed to the full inclusion of all qualified individuals. As part of this commitment, Cloudbeds will ensure that persons with disabilities are provided reasonable accommodations in the hiring process. We encourage deaf, hard of hearing, deaf-blind, and deaf-disabled individuals to apply. If reasonable accommodation is needed to participate in the job application or interview process or to perform essential job functions, please contact our HR team by phone at 858-201-7832 or via email at accomodations@cloudbeds.com. Cloudbeds will provide an American Sign Language (ASL) interpreter where needed as a reasonable accommodation for the hiring processes. To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Cloudbeds. Staffing, recruiting agencies, and individuals being represented by an agency are not authorized to use this site or to submit applications, and any such submissions will be considered unsolicited. Cloudbeds does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Cloudbeds employees, or any other company location. Cloudbeds is not responsible for any fees related to unsolicited resumes/applications.

What Makes Us Unique  At Cloudbeds, we're not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. From independent properties to hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-powered solutions that solve hoteliers' biggest challenges. Since our founding in 2012, we've become the World's Best Hotel PMS Solutions Provider and landed on Deloitte's Technology Fast 500 again in 2024 – but we're just getting started.    How You'll Make an Impact: As a Sales Director, you will play a pivotal role in Cloudbeds' growth, leveraging your extensive network and deep understanding of the large independent hotels and Group Sales hotel landscape to drive high-value ARR and expand our brand. Your expertise in hospitality technology will be essential as you build relationships, forge partnerships, and position Cloudbeds as the go-to solution for independent hotels. This is a hunter role focusing on acquiring new clients.  Our Sales Team: The Sales team is driven by the opportunity to build strong relationships, solve customer challenges, and drive business growth. People who excel on our team are goal-oriented, adaptable, and effective delivering results and passionate to spread all the innovation behind our product to different types of customers. What makes us special is our ability to stay connected and motivated, no matter where we are. Through open communication, teamwork, and a shared commitment to success, we support each other and celebrate wins together—because when one of us succeeds, we all do. What You Bring to the Team: Build and execute a sales strategy targeting independent hotels and groups, identifying opportunities to drive revenue and expand Cloudbeds' presence.Deliver on your sales forecasts to ensure that we hit our ambitious goalsConduct exceptional virtual client presentations that clearly articulate Cloudbeds’ value proposition Represent Cloudbeds at major industry events, serving as a brand ambassador and building connections with potential clients and influencers.Provide valuable feedback from the field to sales leadership, product and marketing teams.Cultivate strong post-sale relationships (NOT Account Management, that’s another team) that lead to happy clients and fuel valuable referrals. What Sets You Up for Success: 5+ years of experience as a top-performing sales professional, using a highly consultative approach.A deep understanding of the mid-market hotel ecosystem with a proven track record of successfully selling to independent hotels, groups and driving ARR growthExpertise in hospitality technology, with a passion for helping hotels thrive through innovative solutions.Strong business acumen, exceptional negotiation skills, and a consultative sales approach.Proven success in building pipelines independently, without BDR/SDR supportExpertise in Salesforce CRM and experience with long-term pipeline managementExceptional communication and listening skillsAlignment with Cloudbeds’ core values Bonus Skills to Stand Out (Optional): Good knowledge of PMS technologyMultilingual capabilitiesExperience in the hospitality or lodging industry   What to Expect - Your Journey with Us  Behind Cloudbeds' revolutionary technology is a team of redefining what's possible in hospitality. We're 650+ employees across 40+ countries, bringing together elite engineers, AI architects, world-class designers, and hospitality veterans to solve challenges others haven't dared to tackle. Our diverse team speaks 30+ languages, but we all share one language: a passion for innovation and travel. From pioneering breakthroughs in machine learning to revolutionizing how hotels operate, we're not just watching the future of hospitality unfold – we're coding it, designing it, writing it and shipping it. If you're ready to work alongside some of the brightest minds in tech who are obsessed with using AI to transform a trillion-dollar industry, this is your chance to be part of something extraordinary. Learn more online at cloudbeds.com Company Awards to Check Out!  Best All-In-One Hotel Management System | HotelTechAwards (2025)Overall 10 Best Places to Work | HotelTechAwards (2025)Most Loved Workplace® Certified (2024) Top 10 People’s Choice(2024)Deloitte Technology Fast 500 (2024) Discover our Benefits: Remote First, Remote Always PTO in accordance with local labor requirements2 corporate apartment accommodations for team member use for free (San Diego & São Paulo)Full Paid Parental LeaveHome office stipend based on country of residencyProfessional development courses in Cloudbeds UniversityAccess provided to professional Therapy and Coaching Access to professional development, including manager training, upskilling and knowledge transfer. Everyone is Welcome - A Culutre of Inclusion   Cloudbeds is proud to be an Equal Opportunity Employer that celebrates the diversity in our global team! We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Cloudbeds is committed to the full inclusion of all qualified individuals. As part of this commitment, Cloudbeds will ensure that persons with disabilities are provided reasonable accommodations in the hiring process. We encourage deaf, hard of hearing, deaf-blind, and deaf-disabled individuals to apply. If reasonable accommodation is needed to participate in the job application or interview process or to perform essential job functions, please contact our HR team by phone at 858-201-7832 or via email at accomodations@cloudbeds.com. Cloudbeds will provide an American Sign Language (ASL) interpreter where needed as a reasonable accommodation for the hiring processes. To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Cloudbeds. Staffing, recruiting agencies, and individuals being represented by an agency are not authorized to use this site or to submit applications, and any such submissions will be considered unsolicited. Cloudbeds does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Cloudbeds employees, or any other company location. Cloudbeds is not responsible for any fees related to unsolicited resumes/applications.

What Makes Us Unique  At Cloudbeds, we're not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. From independent properties to hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-powered solutions that solve hoteliers' biggest challenges. Since our founding in 2012, we've become the World's Best Hotel PMS Solutions Provider and landed on Deloitte's Technology Fast 500 again in 2024 – but we're just getting started.     How You'll Make an Impact:  As a Customer Support Coach, you will be the voice of, and advocate for our customers, providing exceptional support By resolving questions and troubleshooting issues across multiple channels, you’ll ensure a seamless experience for our hotel partners. Your contributions will strengthen client relationships, promote software adoption, and shape the future of our platform by sharing valuable feedback. You'll also play a key role in creating training materials, updating support resources, and staying ahead of system updates, making a lasting impact on our customers and team. Our Customer Support Team: Join a dynamic, fully remote team of over 60 global Customer Support professionals united by our goal of delivering exceptional customer experiences across live chat, email, and phone. We pride ourselves on our supportive, diverse, and collaborative culture, where continuous learning, growth, and innovation drive everything we do. Be part of a team that values connection, celebrates success, and always strives to exceed expectations! What you Bring to the Team: Assist and support our existing customers (hotel properties) daily in the use of our softwareResolve customers' inquiries via phone, email, chat, or any other media that Cloudbeds uses to help customersTroubleshoot and make outbound calls for escalated issuesFoster strong customer relationships with empathy to drive loyalty, retention, and increased software adoption.Gather customers' feedback and requirements for future releases of the softwareUse training materials and attend company-wide online training sessions to keep up-to-date with the latest system's updates What Sets You Up for Success:  1+ years of hospitality experience in hotels, hostels, BNBs or similar with Front Desk, Night Auditor, Revenue Manager, General Manager or similar rolesPrevious experience in customer service or similar is a plusNative or Fluent in English and Spanish, Portuguese is a plus.Excellent communication skills and a positive attitudeExcellent problem-solving skills and emotional intelligenceGreat levels of learning agilityCompatible graduation course or more than 2 years of proven experience in the areaSkill with computers and systemsExcellent internet/wifi connection What to Expect - Your Journey with Us  Behind Cloudbeds' revolutionary technology is a team of redefining what's possible in hospitality. We're 650+ employees across 40+ countries, bringing together elite engineers, AI architects, world-class designers, and hospitality veterans to solve challenges others haven't dared to tackle. Our diverse team speaks 30+ languages, but we all share one language: a passion for innovation and travel. From pioneering breakthroughs in machine learning to revolutionizing how hotels operate, we're not just watching the future of hospitality unfold – we're coding it, designing it, writing it and shipping it. If you're ready to work alongside some of the brightest minds in tech who are obsessed with using AI to transform a trillion-dollar industry, this is your chance to be part of something extraordinary. Learn more online at cloudbeds.com Company Awards to Check Out!  Best All-In-One Hotel Management System | HotelTechAwards (2025)Overall 10 Best Places to Work | HotelTechAwards (2025)Most Loved Workplace® Certified (2024) Top 10 People’s Choice(2024)Deloitte Technology Fast 500 (2024) Discover our Benefits: Remote First, Remote Always PTO in accordance with local labor requirements2 corporate apartment accommodations for team member use for free (San Diego & São Paulo)Full Paid Parental LeaveHome office stipend based on country of residencyProfessional development courses in Cloudbeds UniversityAccess provided to professional Therapy and Coaching Access to professional development, including manager training, upskilling and knowledge transfer. Everyone is Welcome - A Culutre of Inclusion   Cloudbeds is proud to be an Equal Opportunity Employer that celebrates the diversity in our global team! We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Cloudbeds is committed to the full inclusion of all qualified individuals. As part of this commitment, Cloudbeds will ensure that persons with disabilities are provided reasonable accommodations in the hiring process. We encourage deaf, hard of hearing, deaf-blind, and deaf-disabled individuals to apply. If reasonable accommodation is needed to participate in the job application or interview process or to perform essential job functions, please contact our HR team by phone at 858-201-7832 or via email at accomodations@cloudbeds.com. Cloudbeds will provide an American Sign Language (ASL) interpreter where needed as a reasonable accommodation for the hiring processes. To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Cloudbeds. Staffing, recruiting agencies, and individuals being represented by an agency are not authorized to use this site or to submit applications, and any such submissions will be considered unsolicited. Cloudbeds does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Cloudbeds employees, or any other company location. Cloudbeds is not responsible for any fees related to unsolicited resumes/applications.

What Makes Us Unique  At Cloudbeds, we're not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. From independent properties to hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-powered solutions that solve hoteliers' biggest challenges. Since our founding in 2012, we've become the World's Best Hotel PMS Solutions Provider and landed on Deloitte's Technology Fast 500 again in 2024 – but we're just getting started.    Location: Remote - (Location) How You'll Make an Impact: As a Sales Manager, you'll play a pivotal role in expanding Cloudbeds' presence. You will be responsible for identifying and acquiring new business opportunities, building strong relationships with prospects, and showcasing how Cloudbeds’ industry-leading SaaS solutions are transforming the hospitality space. This is a hunting role focused on acquiring new clients. Our Sales Team: The Sales team is driven by the opportunity to build strong relationships, solve customer challenges, and drive business growth. People who excel on our team are goal-oriented, adaptable, and effective delivering results and passionate to spread all the innovation behind our product to different types of customers. What makes us special is our ability to stay connected and motivated, no matter where we are. Through open communication, teamwork, and a shared commitment to success, we support each other and celebrate wins together—because when one of us succeeds, we all do. What You Bring to the Team: Assess market trends and opportunities in your assigned territory to identify and engage new prospects.Prepare targeted lead lists and engage in proactive outreach, including a high volume of cold-calling, to drive sales.Identify and communicate potential partnership opportunities to our Partnerships team to strengthen Cloudbeds’ market position. Deliver impactful product demonstrations, both virtually and in person, to highlight how Cloudbeds can solve key challenges for hospitality businesses.Attend local events and visit properties to connect with potential customers (less than 10% travel required).Serve as the face of Cloudbeds in your local market, representing the brand with confidence and expertise What Sets You Up for Success: A self-motivated, results-oriented mindset with a passion for business development.Experience in selling technology solutions into the hotel or hospitality industryExcitement for new technology with a strong technical aptitude.Proven expertise in outbound sales strategies, especially cold-calling and network building.Excellent communication skills, with the ability to inspire and persuade potential clients.Demonstrated sales and negotiation skills, with a history of exceeding targets.Strong organizational and time-management abilities.A willingness to challenge the status quo and think outside the box to drive success.Fluent English Bonus Skills to Stand Out (Optional): Good knowledge of PMS technologyMultilingual capabilities.Experience in the hospitality or lodging industry. What to Expect - Your Journey with Us  Behind Cloudbeds' revolutionary technology is a team of redefining what's possible in hospitality. We're 650+ employees across 40+ countries, bringing together elite engineers, AI architects, world-class designers, and hospitality veterans to solve challenges others haven't dared to tackle. Our diverse team speaks 30+ languages, but we all share one language: a passion for innovation and travel. From pioneering breakthroughs in machine learning to revolutionizing how hotels operate, we're not just watching the future of hospitality unfold – we're coding it, designing it, writing it and shipping it. If you're ready to work alongside some of the brightest minds in tech who are obsessed with using AI to transform a trillion-dollar industry, this is your chance to be part of something extraordinary. Learn more online at cloudbeds.com Company Awards to Check Out!  Best All-In-One Hotel Management System | HotelTechAwards (2025)Overall 10 Best Places to Work | HotelTechAwards (2025)Most Loved Workplace® Certified (2024) Top 10 People’s Choice(2024)Deloitte Technology Fast 500 (2024) Discover our Benefits: Remote First, Remote Always PTO in accordance with local labor requirements2 corporate apartment accommodations for team member use for free (San Diego & São Paulo)Full Paid Parental LeaveHome office stipend based on country of residencyProfessional development courses in Cloudbeds UniversityAccess provided to professional Therapy and Coaching Access to professional development, including manager training, upskilling and knowledge transfer. Everyone is Welcome - A Culutre of Inclusion   Cloudbeds is proud to be an Equal Opportunity Employer that celebrates the diversity in our global team! We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Cloudbeds is committed to the full inclusion of all qualified individuals. As part of this commitment, Cloudbeds will ensure that persons with disabilities are provided reasonable accommodations in the hiring process. We encourage deaf, hard of hearing, deaf-blind, and deaf-disabled individuals to apply. If reasonable accommodation is needed to participate in the job application or interview process or to perform essential job functions, please contact our HR team by phone at 858-201-7832 or via email at accomodations@cloudbeds.com. Cloudbeds will provide an American Sign Language (ASL) interpreter where needed as a reasonable accommodation for the hiring processes. To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Cloudbeds. Staffing, recruiting agencies, and individuals being represented by an agency are not authorized to use this site or to submit applications, and any such submissions will be considered unsolicited. Cloudbeds does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Cloudbeds employees, or any other company location. Cloudbeds is not responsible for any fees related to unsolicited resumes/applications.